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Blue Screen ... again

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  #1  
Old 09-08-2006
Klytus's Avatar
TechSpot Member
 
Member since: Aug 2006, 65 posts
Blue Screen ... again

This is the first time I got a bluescreen when I was *not* trying to run Skype. I may have a real issue with my computer after all. I'v attached the minidump.

Any ideas?
Attached Files
File Type: dmp Mini090806-01.dmp (88.0 KB, 3 views)
  #2  
Old 09-08-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
Your minidump crashes at nv4_mini.sys. This is part of your video card drivers.

If this is just a one off crash, don`t worry too much. If it keeps happening, try uninstalling and reinstalling your video card drivers and see if that helps.

Regards Howard
  #3  
Old 09-08-2006
Klytus's Avatar
TechSpot Member
 
Member since: Aug 2006, 65 posts
Grr. Updating and installing new video drivers was something I just did in an (unsuccessful) effort to get Skype working. I may have to do a rollback.

Thanks for the input

Quote:
Originally Posted by howard_hopkinso
Your minidump crashes at nv4_mini.sys.
Um, can you clarify this. I'm looking al over my minidump and I do NOT see nv4_mini.sys on it anywhere. How are you reading the minidump? This is the command string I used...

dumpchk c:\windows\minidump\mini090806-01.dmp

Thanks.

Last edited by howard_hopkinso; 09-08-2006 at 10:29 PM.. Reason: Posts merged.
  #4  
Old 09-08-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
I use windbg which is part of the microsoft debugging tools.

You can find a short tutorial HERE.

Below is part of the output from your minidump.

BugCheck 1000000A, {bab4, 2, 1, 806e4a8e}

*** WARNING: Unable to verify timestamp for nv4_mini.sys
*** ERROR: Module load completed but symbols could not be loaded for nv4_mini.sys
Probably caused by : nv4_mini.sys ( nv4_mini+55453 )

Followup: MachineOwner

Regards Howard
  #5  
Old 09-08-2006
Klytus's Avatar
TechSpot Member
 
Member since: Aug 2006, 65 posts
Thanks again!
  #6  
Old 09-09-2006
fastco's Avatar
TechSpot Guru
 
Location: Ohio
Member since: Jun 2006, 1,511 posts
System specs
Also just to add to what Howard stated, remember to run DriverCleaner in safe mode to clean out the old video drivers!!
  #7  
Old 09-10-2006
Klytus's Avatar
TechSpot Member
 
Member since: Aug 2006, 65 posts
Again, thanks, again!!
Closed Thread

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