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Problem detected and windows has shut down to prevent damage to pc
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#1
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Problem detected and windows has shut down to prevent damage to pc
hi, i have a problem with my computer. A blue screen comes up telling me the following in the attachment.
This always comes up when i try to open a file, such as an mp3 for instance. Please can someone help as this is bugging me. i have lost some important work which i needed, i didnt expect the error to occur at that point otherwise i would have saved my work ASAP. This error has now come up several times. Help needed desperately. Thank you. |
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#2
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ati3duag.dll is a part of your video drivers. Try updating these to the latest version.
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#3
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Quote:
Other Devices>Multimedia Video Controller Sound, video and game controllers>video codecs? please can someone help. thank you |
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#4
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#5
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i downloaded the "Catalyst Software Suite", and i dont know what to do next. i dont know how to use this software.
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#6
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Just the Display Driver would have been enough..
Did you install the display drivers (you were asked to reboot)? If yes, then you don't have to do anything. |
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Problem has been decected and window had been shut down to prevent damage to your PC