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Vista ATI Problem

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  #1  
Old 03-03-2007
Mattjesty's Avatar
TechSpot Member
 
Member since: Apr 2006, 36 posts
Vista ATI Problem

Hi, i have recently installed windows vista, after installing it i found i needed to install my ati drivers again. I downloaded the latest version from the ATI site and started to install. It finished installing but with this error - "Driver Install: the INF file was not found"

I have tried re-installing, uninstalling and reinstalling. This problem is getting annoying and i hope someone can help me out. I have an ATI X1600.

Please help
  #2  
Old 03-07-2007
Tmagic650's Avatar
TechSpot Ambassador
 
Location: "The Treasure State" USA
Member since: Aug 2006, 14,723 posts
System specs
Download Driver Cleaner Pro, and use it to completely remove the ATI drivers on your system. Restart and reinstall the latest ATI driver once more
  #3  
Old 03-07-2007
Mattjesty's Avatar
TechSpot Member
 
Member since: Apr 2006, 36 posts
Thanks for the advice, an hour before you put this up i managed to get around the problem. I tried once more to install the drivers, it failed... Then vista popped up with something saying like: This application has failed would you like vista to restart the program under its specifications.

I clicked yes and it worked.
  #4  
Old 03-07-2007
Tmagic650's Avatar
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Location: "The Treasure State" USA
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That's great Mattjesty!

Happy Vista computing...
  #5  
Old 12-05-2007
TechSpot Member
 
Location: Los Angeles Ca
Member since: Dec 2007, 75 posts
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it doesn't matter what drivers you have right? because its the same procedure am i right or am i wrong
  #6  
Old 12-05-2007
Tmagic650's Avatar
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Location: "The Treasure State" USA
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mv670,
I don't understand what you are trying to say
  #7  
Old 12-05-2007
Blind Dragon's Avatar
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Location: Tampa FL
Member since: Oct 2007, 4,048 posts
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Drivers can make a big difference and cause all kinds of errors. What are you referring to specifically.
  #8  
Old 12-05-2007
TechSpot Member
 
Location: Los Angeles Ca
Member since: Dec 2007, 75 posts
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i'm referring to other ati drivers such as the radeon xpress can u still use driver cleaner to uninstall the old drivers and then install the new ones so it can work for vista

I'm having the same problem mattjetsy had

Last edited by mv670; 12-05-2007 at 01:08 PM..
  #9  
Old 12-05-2007
Blind Dragon's Avatar
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Location: Tampa FL
Member since: Oct 2007, 4,048 posts
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Before doing all that try this

1. Click on Start, then Control Panel, then go to Add/Remove Programs.
2. At the top of the list you should see several ATI entries. Select the entry entitled ATI Software Uninstall Utility, and click Change/Remove.
3. You will be prompted to restart your system once the uninstall is complete.
4. Once restarted, check the Add/Remove Programs list again for any remaining ATI software or other drivers that you have tried.
5. If any ATI software is still listed, click Change/Remove on those entries to uninstall each one individually.
6. Next, please scroll through the list until you find an entry called DAO
7. Select DAO, then Click Change/Remove to uninstall this program.

That should remove the old drivers.

1. Go to the ATI site and put in your OS and select your card - the link for your driver will pop up click on it to download
2. Click Next on the first install screen.
3. Click Yes to the License agreement.
4. Click the Custom button.
5. Select the driver, catalyst control center and uncheck the box for steam
# The installer will start to load the display driver first.
Next you will see the WDM Capture drivers load (for VIVO or All-In-Wonder).
The Catalyst Control Center setup will start shortly after.
A dialog box will indicate the install progress.

6.Click Finish to restart your computer.
  #10  
Old 12-05-2007
TechSpot Member
 
Location: Los Angeles Ca
Member since: Dec 2007, 75 posts
System specs
i did the uninstall earlier and then the screen turned blue after i surfed the web then my pc goes into safe mode is that suppose to happen? also for some reason my internet wasnt working
  #11  
Old 12-05-2007
Blind Dragon's Avatar
TechSpot Evangelist
 
Location: Tampa FL
Member since: Oct 2007, 4,048 posts
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welcome to Vista

Try going to Start -> Control Panel -> Performance Information and Tools -> Advanced tools on left side

At the top is it showing anything with yellow exlamation marks under performance issues
  #12  
Old 12-05-2007
TechSpot Member
 
Location: Los Angeles Ca
Member since: Dec 2007, 75 posts
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yes it says that performance can be improved by changing the visual settings
  #13  
Old 12-05-2007
Blind Dragon's Avatar
TechSpot Evangelist
 
Location: Tampa FL
Member since: Oct 2007, 4,048 posts
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K,

one more Start>Control Panel>Problem Reports and Solutions>See problems to check on left side

select the box indicating the error and at bottom hit check for solutions

Hopefully this will get you to the same point as Mattjetsy
  #14  
Old 12-05-2007
TechSpot Member
 
Location: Los Angeles Ca
Member since: Dec 2007, 75 posts
System specs
i have two problems
one is the ati control panel and another is the unexpected shut down of my pc which i think it was caused when i tried to uninstall the driver the other day

if i choose the ati one it takes me to the website to download the driver for vista

Last edited by mv670; 12-05-2007 at 03:33 PM..
  #15  
Old 12-05-2007
TechSpot Member
 
Location: Los Angeles Ca
Member since: Dec 2007, 75 posts
System specs
should i start removing the old drivers now?
  #16  
Old 12-05-2007
Blind Dragon's Avatar
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Location: Tampa FL
Member since: Oct 2007, 4,048 posts
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bookmark the page for the vista driver

follow my uninstall instructions above

use bookmarked link to finish installation part of instructions
  #17  
Old 12-05-2007
TechSpot Member
 
Location: Los Angeles Ca
Member since: Dec 2007, 75 posts
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ok oh should i use driver cleaner?
i dont have the ati software uninstall utility
only Ati catalyst install manager
ati control panel and ati display driver

Last edited by mv670; 12-05-2007 at 04:16 PM..
  #18  
Old 12-05-2007
TechSpot Member
 
Location: Los Angeles Ca
Member since: Dec 2007, 75 posts
System specs
does it matter in what order they are uninstalled?
  #19  
Old 12-05-2007
Blind Dragon's Avatar
TechSpot Evangelist
 
Location: Tampa FL
Member since: Oct 2007, 4,048 posts
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go to the install manager and it will have the option to uninstall -> do that then reboot

then proceed to step 4 and change/remove anything left
  #20  
Old 12-06-2007
TechSpot Member
 
Location: Los Angeles Ca
Member since: Dec 2007, 75 posts
System specs
what happens if i dont find the DAO?

now forsome reason i cant uninstall the driver because windows tells me it can't find a certain file named
'atiiexx,dll'

Last edited by mv670; 12-06-2007 at 01:13 PM..
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