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Steam login doesn't work

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  #1  
Old 03-16-2007
MetalX's Avatar
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Location: Hamilton, ON, CAN
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Steam login doesn't work

Whenever I try to log into Steam, it always says that it could not connect than that there is either a problem with my network or with Steam. The website reports that nothing is wrong with Steam, so I think that something is wrong with my network. Anyone know what's going on?

When I plug the modem directly into my computer, it connects, but when I try to connect through the router it doesn't work.

All the ports are open, and I tried DMZ.

Last edited by MetalX; 03-16-2007 at 09:36 PM.
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  #2  
Old 03-16-2007
wolfram's Avatar
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Location: Juarez, Mexico
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Are you using a firewall? Or maybe the router has its own firewall. Try disabling it, and see if it works.
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  #3  
Old 03-17-2007
MetalX's Avatar
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All firewalls are disabled, both software, and the internal router one.
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  #4  
Old 03-17-2007
wolfram's Avatar
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Some issue with your router. Try reinstalling its software
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  #5  
Old 03-17-2007
MetalX's Avatar
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It doesn't have any software It's a cheapo router that I got for 20 bucks. It does the job of sharing the internet connection and sharing files, but not much else . I think I should just buy a new one.
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  #6  
Old 03-17-2007
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Wow, that's cheap There are good, cheap ones out there, and perform pretty good
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  #7  
Old 03-18-2007
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Location: Southern Calif.
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<begin rant>
grrrrr; I go nuts when people recommend 'turn off your firewall'.
IMO, this only proves lack of understanding and an unwillingness to use GOOGLE.COM to learn how.
It also invites attacks withing just a few milliseconds.
</end rant>

Steam needs open ports 27000-27015 AND 27020-2705 to be forwarded to
the system of your choice.

IF you believe that turning off the firewall is a reasonable thing to do,
at least PLEASE use a Limited Access Account to access the Internet and
NOT your Admin account --- PLEASE!
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  #8  
Old 03-18-2007
wolfram's Avatar
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Location: Juarez, Mexico
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I have disabled my two firewalls (router and software ones) and nothing happened

But anyway MetalX, trust Jobeard, he's a network expert (I really mean it)
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  #9  
Old 03-18-2007
jobeard's Avatar
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Location: Southern Calif.
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Quote:
Originally Posted by wolfram
I have disabled my two firewalls (router and software ones) and nothing happened
hum; hard to disable the FW internal to the router. Yoy *must* forward the stated ports above.
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  #10  
Old 03-18-2007
MetalX's Avatar
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Location: Hamilton, ON, CAN
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I can't forward that many ports. My router is quite terrible and it only lets me forward TWELVE (12) ports And it won't let me enter ranges, it has to be single ports in one of the 12 slots.

I also can't get a firmware update since the company who made my router went under about 6 weeks after I got my router.
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  #11  
Old 03-18-2007
wolfram's Avatar
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Location: Juarez, Mexico
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Quote:
Originally Posted by jobeard
hum; hard to disable the FW internal to the router. Yoy *must* forward the stated ports above.
I'm using a 2wire router, and my ISP gave me a special software, so I can disable the FW and forward ports as much as I want or need.

But even with that software, I can't use BitTorrent or Edonkey
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  #12  
Old 03-18-2007
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Location: Southern Calif.
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Quote:
Originally Posted by wolfram
But even with that software, I can't use BitTorrent or Edonkey
see this and then comment
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  #13  
Old 03-19-2007
Mictlantecuhtli's Avatar
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What does Steam logfile show about this?
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  #14  
Old 03-19-2007
wolfram's Avatar
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Location: Juarez, Mexico
Member since: Nov 2005, 2,575 posts
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Quote:
Originally Posted by jobeard
see this and then comment
I still couldn't make it work. It seems that my ISP is blocking those programs. But we ain't discussing about that

Anyway, thanks for the info
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