All items in your AVG Antispyware log say "No Action Taken". That`s because you didn`t tell AVG Antispyware to quarantine the results. See
HERE for instructions.
Download the Pocket Killbox programme from
HERE. Extract it but don`t run it yet.
Download LSPFix from
http://cexx.org/lspfix.htm
1. Disconnect from the Internet, go to the LSPfix file and extract/unzip LSP-Fix into its own folder [C:\lspfix].
2. Open the lspfix folder and double-click on LSPFix.exe to start the program.
3. Check the "I know what I am doing" checkbox.
4. Select (highlight) all instances of 'spyemergencycnt.dll' in the left column under "Keep".
5. Click the arrow >> so it goes over to the right column under "Remove".
6. Click "Finish" and LSPfix will remove references to the file and restore the chain numbers.
7. Restart your computer
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how
HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how
HERE.
Go to add remove programmes in your control panel and uninstall anything to do with(if there).
spyemergency
Netgate
Close control panel.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O20 - Winlogon Notify: dssoundi - C:\WINDOWS\
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(if there).
C:\Program Files\
Netgate<Delete the entire folder.
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and
check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.
These are the filepaths you need to enter into killbox.
C:\windows\system32\spyemergencycnt.dll
C:\windows\system32\dssoundi.dll
Once your system has rebooted, rehide your protected OS files.
Post a fresh HJT log as well as another AVG Antispyware log.
Regards Howard
This thread is for the use of dement0r only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
