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BSOD: ntkrnlpa.exe

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  #1  
Old 04-19-2007
Newcomer, in training
 
Member since: Mar 2007, 15 posts
BSOD: ntkrnlpa.exe

Hi all,

I'm currently getting a BSOD about twice a week with my system and here is the specs:

Windows Vista Ultimate
Penti D 915
Intel Mobo D865GSAL
1GB (512x2) kingston value ram DDR 3200
6600GT AGP eVGA 128MB video card
320GB seagate sata

So i read the minidumps using kd -z (pathway) and all of the minidumps say "Probably caused by ntkrnlpa.exe". Does anybody know what ntkrnlpa.exe is?

I'm currently reading http://www.networkworld.com/news/200...sh.html?page=1
but i'm wondering if anybody has any problems before with ntkrnlpa.exe?

Thanks
  #2  
Old 04-19-2007
Route44's Avatar
TechSpot Ambassador
 
Location: The Socialist Republic of New Jersey
Member since: Sep 2006, 11,804 posts
It is part of the Windows operating system. Can you attach your minidump so that we can read it?
  #3  
Old 04-19-2007
Newcomer, in training
 
Member since: Mar 2007, 15 posts
the dump also says "Unable to load image \SystemRoot\system32\ntkrnlpa.exe
  #4  
Old 04-19-2007
Newcomer, in training
 
Member since: Mar 2007, 15 posts
ok here's the dumps
  #5  
Old 04-19-2007
Newcomer, in training
 
Member since: Mar 2007, 15 posts
oh crap, the dmp is too big. it's 132kb. is there a way to shrink it or mail it? Thanks.
  #6  
Old 04-19-2007
Newcomer, in training
 
Member since: Mar 2007, 15 posts
ok, here they are zipped.
Attached Files
File Type: zip Mini041107-01.zip (18.1 KB, 26 views)
File Type: zip Mini041907-01.zip (21.0 KB, 12 views)
  #7  
Old 04-19-2007
Newcomer, in training
 
Member since: Mar 2007, 15 posts
interestingly, this guys has the same video card and error as me:

http://www.vista64.net/forums/vista-...rnlpa-exe.html
  #8  
Old 04-20-2007
Route44's Avatar
TechSpot Ambassador
 
Location: The Socialist Republic of New Jersey
Member since: Sep 2006, 11,804 posts
I looked at your minidumps but I don't want to venture a guess. There are those I can read and others that need better experienced readers and there are a number here.

I will say that my suspicion is STRONGLY towards Vista and the drivers of your older hardware, possibly software. Many, many people are having serious issues with Vista and drivers.

Hang tight, someone might be able to tell you more.
  #9  
Old 04-20-2007
Newcomer, in training
 
Member since: Mar 2007, 15 posts
any experts out there? I downloaded the symbols for the debugging tools but everytime it tries to load the symbols, it says it's using the wrong symbols. This is the command i use:

kd -y c:\windows\symbols -z c:\mini.....

However, it does say analysis_inconclusive instead of wrong_symbols for bucket_id. any thoughts.?
  #10  
Old 04-20-2007
Newcomer, in training
 
Member since: Mar 2007, 15 posts
So this is what i get with the symbols loaded:

*************************************************************************** ****
* *
* Bugcheck Analysis *
* *
*************************************************************************** ****

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {c0000005, 85b5902a, 8983dc80, 8983d97c}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------



after analyze -v

*************************************************************************** ****
* *
* Bugcheck Analysis *
* *
*************************************************************************** ****

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 85b5902a, The address that the exception occurred at
Arg3: 8983dc80, Exception Record Address
Arg4: 8983d97c, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
+ffffffff85b5902a
85b5902a 2011 and byte ptr [ecx],dl

EXCEPTION_RECORD: 8983dc80 -- (.exr ffffffff8983dc80)
ExceptionAddress: 85b5902a
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000001
Parameter[1]: 524f4975
Attempt to write to address 524f4975

CONTEXT: 8983d97c -- (.cxr ffffffff8983d97c)
eax=96d5902b ebx=8580f9a0 ecx=524f4975 edx=00000000 esi=85dad828 edi=818fde00
eip=85b5902a esp=8983dd48 ebp=8983dd7c iopl=0 nv up ei ng nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010286
85b5902a 2011 and byte ptr [ecx],dl ds:0023:524f4975=??
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

CURRENT_IRQL: 0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

WRITE_ADDRESS: GetPointerFromAddress: unable to read from 819315ac
Unable to read MiSystemVaType memory at 81911780
524f4975

BUGCHECK_STR: 0x7E

DEFAULT_BUCKET_ID: STRING_DEREFERENCE

LAST_CONTROL_TRANSFER: from 81878e18 to 85b5902a

STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
8983dd44 81878e18 524f4975 00000000 85dad828 0x85b5902a
8983dd7c 81a254a8 524f4975 89836680 00000000 nt!ExpWorkerThread+0xfd
8983ddc0 8189145e 81878d1b 80000000 00000000 nt!PspSystemThreadStartup+0x9d
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


STACK_COMMAND: kb

SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x7E_ANALYSIS_INCONCLUSIVE

BUCKET_ID: 0x7E_ANALYSIS_INCONCLUSIVE

Followup: MachineOwner
---------




Without the symbols...
  #11  
Old 04-20-2007
Newcomer, in training
 
Member since: Mar 2007, 15 posts
xecutable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows Vista Kernel Version 6000 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Kernel base = 0x81800000 PsLoadedModuleList = 0x81911db0
Debug session time: Wed Apr 11 20:38:05.085 2007 (GMT-7)
System Uptime: 0 days 0:13:37.816
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Loading Kernel Symbols
........................................................................... ..................................................................
Loading User Symbols
Loading unloaded module list
.......
*************************************************************************** ****
* *
* Bugcheck Analysis *
* *
*************************************************************************** ****

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {c0000005, 85b5902a, 8983dc80, 8983d97c}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
Probably caused by : ntkrnlpa.exe ( nt+78e18 )

Followup: MachineOwner
  #12  
Old 04-21-2007
Route44's Avatar
TechSpot Ambassador
 
Location: The Socialist Republic of New Jersey
Member since: Sep 2006, 11,804 posts
Neo, believe it or not I just experienced a BSOD with the same thing you are experiencing. Try running a MemTest. by the way, you need to be connectewd to the internet in order for the symbols to load.

In addition, as I said earlier, a great many number of people are having issues with Vista and older hardware/software drivers.

"0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
A system thread generated an exception which the error handler did not
catch. There are numerous individual causes for this problem, including
hardware incompatibility, a faulty device driver or system service, or some
software issues.
Check Event Viewer (EventVwr.msc) for additional
information."

Last edited by Route44; 04-21-2007 at 02:01 AM..
  #13  
Old 04-21-2007
Newcomer, in training
 
Member since: Mar 2007, 15 posts
thanks, wow, what a coincidence. I have another OS on this system running beryl and ubuntu with no crashes to this day. So it looks like it's pointing to vista. I would like to mention i think my two crashes for vista occured when i was using artec media to watch TV OTA. Thanks. I'll run the memtest to see what's up with the RAM.
  #14  
Old 10-05-2007
Newcomer, in training
 
Member since: Oct 2007, 7 posts
Same Issue

I am getting the same errors when my Laptop goes into sleep mode. Did you ever find a fix to your problem?

Thanks
  #15  
Old 10-05-2007
Newcomer, in training
 
Member since: Mar 2007, 15 posts
I think i ended up replacing the RAM. this was such a long time ago.........
Closed Thread

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