Nomad Jukebox Zen 60GB (Help!)

Hi. I hope I'm in the right place, and I hope that someone can help me.

I recently installed Creative's Nomad Jukebox Zen 60GB. It's an MP3 player that connects to the PC using USB (not firewire, like older Nomads). The Nomad works, but when I install the software (which is used to transfer music from PC to Nomad), it installs the software, but has a hiccup when trying to install the drivers. It copies the driver, but then - when it says "Setting up the driver", it pops up with "An error has occured" (that's all it says).

When I explore the CD, there are three driver install files:
drv_jb3.exe
drv_jb.exe
drv_nm2.exe

I can install the last two manually, but they don't seem to do anything - individually or together. The Creative software doesn't recognise the Nomad - it says it's disconnected, although Windows knows that it is connected. When I try to install the first one, it comes up with that same "an error has occured".

I downloaded the two most recent versions of the Nomad JukeBox Zen driver, but they both had the same problem.

I don't know what to do. Perhaps there is a way to install the necessary drivers manually without using an EXE? I'm running short of ideas!

Does anyone have any suggestions for what could be wrong, or what I should try?

I have a P3 and am running WinXPpro


Thanks very much in advance.

i've got the 20GB Zen...

When you say software (i dont know if its still the same, but...)

that the file transfer wizard? coz i've always transferred my stuff thru creative's play center... it works v.well for me, just ensure the device is loaded correctly (in device manager) and try play center if you're not always.

Well, if I had drivers installed properly, Playcenter would probably work well for me too

My problem is that the drivers simply won't install correctly. Hence, device manager tells me that they aren't installed at all, and Playcenter tells me that the Nomad is disconnected.