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I have a Dell Latitude D620 and i am getting the gray screen of doom i need the password for this computer. i have opened it up and looked for the EEProm Chip but have not have a good luck with that. any help would be appreciated. i have been looking around for a pic of how the EEProm chip will look like but cant find it.


Service Tag: GB075B1
Express Service Code: 35493978781
When the gray screen comes up it tells me: #GB075B1-595B
Revision on motherboard: Rev 1.0(A00)
Boot Screen: Revision A02
Motherboard: XD299

Any questions ask.



Thank You

Instead of looking for an EEPROM, try pulling the CMOS battery for a few minutes

IF you want to reset the administrator password for either a laptop or a desktop. Download a copy of ERD Commander from a torrent site or MIRC and boot into the cd and there is a setting there under Start-->Administrator Tools-->Lock Smith, Just follow the instruction and it will over Wright the existing one.

You can find ERD Commander here:

http://www.pcworld.com/downloads/fil...scription.html

thanks for the tips

i am getting the gray screen and need a password to get it to load or to go in to the bios. taking the CMOS battery out will not do anything. I Would like to get a hold of rustam_ because he has a password generator that can get me the password. the computer will not boot from the cd, usb, or hdd


Thanks

once you get the password generator software let me know I am very curious if it will work.

wtf69wtf
there are no eeprom on the mobo. the shorting method is useless. you can contact me via ICQ i'll try to help you.

dell d620 don't work with shorting methode it wil damage ur PCB!!

Input: #GB075B1-595B
By service tag: 8TCXJ8MH

me.

THANK YOU SO MUCH RUSTAM_ I HAVE BEEN WAITING SO LONG FOR THIS PASSWORD
THANK YOU VERY MUCH THANX

thank you
how do i disable the gray screen?
each time it boots it asks me for the pw

Thanks

Get into the setup screen and carefully look for a password option... Turn this option off!

i will try that as soon as i get the fan going because its getting too hot underneath the laptop do to the fan not turning on.

thanks

You better get the fan fixed before you fry something or the computer fails to power up at all

the fan works!! but the motherboard does not turn it on.
do you have an icq

any help
thanks

How do you know that the fan works? Just because you can turn it by hand doesn't mean the fan is good. No I don't ICQ

yes i got a battery and plunged it in it turns on but when the computer is turned on the fan does not turn on
ICQ it would be easier to communicate?
Thanks

The laptops bios is probably corrupt...

after type in the master password on grey screen, press CTRL+Enter twice, it should clear all passwords.

yes i got it the gray screen went away!!!

thanks once again

what did you guys do to erase the bios password on the laptop, I also have a laptop an Compaq one thats has a bios password and dont know how to erase it?