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blue screen c000021a.

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  #1  
Old 08-30-2007
Newcomer, in training
 
Member since: Aug 2007, 4 posts
blue screen c000021a.

i got a problem wit my laptop(compaq Presario 3125au running on legal windows xp home sp 2).
here it goes:
i just used a recovery console which compaq gave me as few days before the windows is giving me errors. so i just used the option to rewind back my windows without losing my data. after recovery the windows was goin on fine. but after about half an hour it restarts itself so i tried again and again until i choose to press f8 and choose starting the widows without the option automatic restart if there is an error. the booting went well but after few seconds it gave me a blue screen writin sumtin about c000021a(fatal system error) then sum text then written again 0xc0000005 (0x75e5ac0 ox006cf5f4).
so now i'm confused wat to do. please help me. thx.

[color=blue]Please use proper thread titles from now on. Thanks.[/color]

Last edited by howard_hopkinso; 08-30-2007 at 05:56 PM..
  #2  
Old 08-30-2007
AlbertLionheart's Avatar
TechSpot Chancellor
 
Location: UKkers
Member since: Jun 2007, 2,706 posts
System specs
The most common cause of this is a bad RAM stick. If you have two, try without one of them in turn.
  #3  
Old 08-30-2007
Newcomer, in training
 
Member since: Aug 2007, 4 posts
ok i'll try it but how if i still cant work

how if it still cannot work?

Last edited by howard_hopkinso; 08-30-2007 at 05:56 PM.. Reason: POSTS MERGED: PLEASE USE THE EDIT BUTTON, RATHER THAN MAKING A NEW POST WHEN THERE ARE NO OTHER REPLIES INBETWEEN, THANKS.
  #4  
Old 08-30-2007
AlbertLionheart's Avatar
TechSpot Chancellor
 
Location: UKkers
Member since: Jun 2007, 2,706 posts
System specs
You need to find a friendly computer shop or be very lucky and find a friend with compatible RAM - a long shot and they might not want to risk their system by messing with it!
  #5  
Old 08-30-2007
Newcomer, in training
 
Member since: Aug 2007, 4 posts
i'll try to go to the service center.thx a lot. i appreciate it.

if any one can help me please reply.

Last edited by howard_hopkinso; 08-30-2007 at 05:56 PM.. Reason: POSTS MERGED: PLEASE USE THE EDIT BUTTON, RATHER THAN MAKING A NEW POST WHEN THERE ARE NO OTHER REPLIES INBETWEEN, THANKS.
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