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pavilion ze5000 screen problem

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  #1  
Old 09-27-2007
TechSpot Member
 
Member since: Sep 2007, 34 posts
pavilion ze5000 screen problem

I have a laptop that I am trying to repair for my friend. I have opened it up and reseated all the connections for the screen including the one on the lcd. The laptop has been hooked up to a computer monitor and it looked normal. Do you have any idea what part I will need to fix this problem?
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  #2  
Old 09-27-2007
TechSpot Addict
 
Location: SEA
Member since: Oct 2006, 850 posts
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hmmm... it does look like a dead-pixel...
but the number of pixels that shows up are large...
perhaps those pixels are stuck???

use this program to check how many more pixels were affected:
http://www.dps.uk.com/download.php?file=4


frankly i don't know exactly what happen cause i nvr see such problem before...
anyway welcome to techspot
  #3  
Old 09-27-2007
TechSpot Addict
 
Location: Germany
Member since: Aug 2006, 829 posts
System specs
it might be the cable to the lcd or the graphics card itself. I had similar issues with different Dell laptop models. external screen works fine but the lcd looks crazy. does it change - even if its just for a second - if you move the lid? sometimes it can be just a connector which is not plugged in 100%.
but I don't think its faulty pixels...

regards, mscrx
  #4  
Old 10-04-2007
TechSpot Member
 
Member since: Sep 2007, 34 posts
Sorry I got the notification for this thread sent to my bulk mail. I have tested the lcd on another laptop and it worked fine. The lcd cable plugs right into the motherboard so there isn't a video card. I see one small wire on the cable that is frayed on the part that connects to the motherboard. I am going to buy a new cable and hope that works. Thanks for the help anyways
  #5  
Old 10-04-2007
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Location: Germany
Member since: Aug 2006, 829 posts
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Yeah, the frayed cable might be the cause. As for the video card - there is actually no video card but there is a video chip on the mobo which usually is also called a video card.
good luck and hopefully the cable will fix your problem!
mscrx
  #6  
Old 10-04-2007
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Techspot old timer.....
 
Location: Petersburg, VA
Member since: Feb 2005, 10,005 posts
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Your LCD screen is cracked and/or broken. It will require replacement. You can buy LCD replacement kits online or you can get it repaired at a shop. Some makers warrant the LCDs also.
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