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problem with stop error (a.k.a BSoD)
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#1
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BATTC.sys blue screen please help!
Hi everyone im new here, I have a problem with BoSD im getting something about BATTC.sys and i hope someone can help me with it, heres the crash log from minidump folder:
Microsoft (R) Windows Debugger Version 6.6.0007.5 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\WINDOWS\Minidump\Mini101307-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: C:\local cache Executable search path is: Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 2600.xpsp_sp2_gdr.070227-2254 Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700 Debug session time: Sat Oct 13 00:32:55.484 2007 (GMT+2) System Uptime: 0 days 4:36:50.171 Loading Kernel Symbols ........................................................................... ...................................................................... Loading User Symbols Loading unloaded module list ............. *************************************************************************** **** * * * Bugcheck Analysis * * * *************************************************************************** **** Use !analyze -v to get detailed debugging information. BugCheck 100000D1, {0, 2, 0, f789fa20} Probably caused by : BATTC.SYS ( BATTC!BattCQueueWorker+c ) Followup: MachineOwner --------- 0: kd> !analyze -v *************************************************************************** **** * * * Bugcheck Analysis * * * *************************************************************************** **** DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If kernel debugger is available get stack backtrace. Arguments: Arg1: 00000000, memory referenced Arg2: 00000002, IRQL Arg3: 00000000, value 0 = read operation, 1 = write operation Arg4: f789fa20, address which referenced memory Debugging Details: ------------------ READ_ADDRESS: 00000000 CURRENT_IRQL: 2 FAULTING_IP: BATTC!BattCQueueWorker+c f789fa20 8b3e mov edi,dword ptr [esi] CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: System LAST_CONTROL_TRANSFER: from f789fb6c to f789fa20 STACK_TEXT: f78eacb8 f789fb6c 00000000 00000001 849057e8 BATTC!BattCQueueWorker+0xc f78eacc8 804f14fb 00000000 849057e8 84ac5398 BATTC!BattCCancelStatus+0x12 f78eace0 f789c31f 849057e8 e15be8a0 e15be870 nt!IoCancelIrp+0x65 f78ead14 f78a0558 00000578 00000001 0000058e compbatt!CompBattSetStatusNotify+0x223 f78ead60 f78a09da 84ac51b8 005be870 84ac5250 BATTC!BattCCheckStatusQueue+0x292 f78ead7c 805379bd 84ac51b8 00000000 84b083c8 BATTC!BattCWorkerThread+0x11a f78eadac 805ce84c 84ac51b8 00000000 00000000 nt!ExpWorkerThread+0xef f78eaddc 8054532e 805378ce 00000001 00000000 nt!PspSystemThreadStartup+0x34 00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16 STACK_COMMAND: kb FOLLOWUP_IP: BATTC!BattCQueueWorker+c f789fa20 8b3e mov edi,dword ptr [esi] SYMBOL_STACK_INDEX: 0 FOLLOWUP_NAME: MachineOwner MODULE_NAME: BATTC IMAGE_NAME: BATTC.SYS DEBUG_FLR_IMAGE_TIMESTAMP: 3b7d8550 SYMBOL_NAME: BATTC!BattCQueueWorker+c FAILURE_BUCKET_ID: 0xD1_BATTC!BattCQueueWorker+c BUCKET_ID: 0xD1_BATTC!BattCQueueWorker+c Followup: MachineOwner --------- i have 2 more crash logs if anyone needs more to be certain of the problem. oh and yes i have tested my memory with the windows memtest problem (let it run for a whole night) , result: no problems found. also got a system recovered from a serious error message (not blue screen no reboot) here it is from the event viewer. Error code 100000d1, parameter1 00000000, parameter2 00000002, parameter3 00000000, parameter4 f789fa20. 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 64 100000d 0020: 31 20 20 50 61 72 61 6d 1 Param 0028: 65 74 65 72 73 20 30 30 eters 00 0030: 30 30 30 30 30 30 2c 20 000000, 0038: 30 30 30 30 30 30 30 32 00000002 0040: 2c 20 30 30 30 30 30 30 , 000000 0048: 30 30 2c 20 66 37 38 39 00, f789 0050: 66 61 32 30 fa20 if anyone needs more info please tell me. Last edited by karai; 10-14-2007 at 03:29 PM.. |
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#2
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Problem in BATTC.sys
I just had the same crash.
Looking up BATTC.sys on msdn I found this: (darn, can't post links) look for 939780 on support. microsoft . com (knowledge base search) hope it will fix it cheers paul |
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#3
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i sent request to microsoft for the update and it seems it is not avilavle for the turion 64 i got (not X64 compatiable)
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Bsod stop error