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Unable to open an attachment in email

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  #1  
Old 01-09-2008
TechSpot Member
 
Location: Baildon England West yorkshire
Member since: Jan 2006, 81 posts
Unable to open an attachment in email

Hya everyone well here I have another problem. I was sent an email with an attachment which is in microsoft excel. I cannot open the attachment. I get an error message stating 'This file does not have a programme associated with it for performing this action. Create an association in the folder options control panel.' I use microsoft works in windows xp home. Can anyone advise.
  #2  
Old 01-09-2008
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Member since: Dec 2007, 18,354 posts
Excel Viewer 2003
  #3  
Old 01-09-2008
jobeard's Avatar
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Location: Southern Calif.
Member since: Apr 2005, 10,835 posts
First ask yourself; Can I open an *.xls document with a double click and get Excel running?
  1. If not, then you need Excel to be the default document processor OR install an Excel Viewer.
  2. If so, then your email reader is not launching Excel properly

for case [1], if you're brave enough:
HKEY_CLASSES_ROOT\.xls\PersistentHandler\(default)->{98de59a0-d175-11cd-a7bd-00006b827d94}

there are other Class Root keys but this is the primary.
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