hey. i am also getting the BSOD with an ecent ID of 1003. this is happening on a 1 year old AlienWare laptop.

i have already:
-replaced hard drive
-tested ram (seems fine)
-reinstalled OS 3 times.

not sure what else to do.

if you anyone could help. would be great. here is 3 minidumps.

Attached Files

	Mini011208-04.zip (17.7 KB, 0 views)
	Mini011208-06.zip (21.0 KB, 1 views)
	Mini011208-05.zip (21.4 KB, 0 views)

what firewall are you using?

um.. normal Windows XP one. why?? think that could be causing a problem?? i blue screen mostly when i am watching a dvd. or any time i try to play/install a game.

it was just a thought because there are some more threads regarding this event id and most of them were related to firewall(s) especially 'outpost' firewall.

in the latest dump file I read this:
STOP: 0x0000009C (0x00000004,0x80545FF0,0xB2000010,0x00010C0F)
and STOP: 0x0000009C according to microsoft means that the processor detected a hardware error and reported to windows using machine check exception.
I recommend you to download some tools (e.g. ultimate boot cd for windows) and check your memory, hdd. also try updating all drivers, especially video card, audio, chipset.

i already checked my ram (using memtest86 or something like that) and it all passed. let it do about 20 scan throughs. got a brand new hdd and have the same issues. i just disabled my firewall and am finishing updateing my videocard. chipset. and audio right now.

ok. i have finished updating my videocard. chipset. and audio. i am still getting the BSOD

Attached Files

Mini011308-01.zip (16.6 KB, 2 views)

yeah and you still getting the STOP: 0x0000009C error. can you please double check what the bsod say when you get it? there should be an error code in the second or third line.

edit:

have this out of the debugger and it says "driver fault":

BugCheck 9C, {4, 805461f0, b2000010, 10c0f}



Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

kd> !analyze -v
*************************************************************************** ****
* *
* Bugcheck Analysis *
* *
*************************************************************************** ****

MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
x86 Processors
If the processor has ONLY MCE feature available (For example Intel
Pentium), the parameters are:
1 - Low 32 bits of P5_MC_TYPE MSR
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of P5_MC_ADDR MSR
4 - Low 32 bits of P5_MC_ADDR MSR
If the processor also has MCA feature available (For example Intel
Pentium Pro), the parameters are:
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
IA64 Processors
1 - Bugcheck Type
1 - MCA_ASSERT
2 - MCA_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing MCA.
3 - MCA_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
4 - MCA_FATAL
FW reported a fatal MCA.
5 - MCA_NONFATAL
SAL reported a recoverable MCA and we don't support currently
support recovery or SAL generated an MCA and then couldn't
produce an error record.
0xB - INIT_ASSERT
0xC - INIT_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
0xD - INIT_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
0xE - INIT_FATAL
Not used.
2 - Address of log
3 - Size of log
4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
AMD64 Processors
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 00000004
Arg2: 805461f0
Arg3: b2000010
Arg4: 00010c0f

Debugging Details:
------------------

NOTE: This is a hardware error. This error was reported by the CPU
via Interrupt 18. This analysis will provide more information about
the specific error. Please contact the manufacturer for additional
information about this error and troubleshooting assistance.

This error is documented in the following publication:

- Bios and Kernel Developers Guid for AMD Athlon(r) 64 and AMD Opteron(r) Processors
Bit Mask:

MA Model Specific MCA
O ID Other Information Error Code Error Code
VV SDP ___________|____________ _______|_______ _______|______
AEUECRC| | | |
LRCNVVC| | | |
^^^^^^^| | | |
6 5 4 3 2 1
3210987654321098765432109876543210987654321098765432109876543210
----------------------------------------------------------------
1011001000000000000000000001000000000000000000010000110000001111


VAL - MCi_STATUS register is valid
Indicates that the information contained within the IA32_MCi_STATUS
register is valid. When this flag is set, the processor follows the
rules given for the OVER flag in the IA32_MCi_STATUS register when
overwriting previously valid entries. The processor sets the VAL
flag and software is responsible for clearing it.

UC - Error Uncorrected
Indicates that the processor did not or was not able to correct the
error condition. When clear, this flag indicates that the processor
was able to correct the error condition.

EN - Error Enabled
Indicates that the error was enabled by the associated EEj bit of the
IA32_MCi_CTL register.

PCC - Processor Context Corrupt
Indicates that the state of the processor might have been corrupted
by the error condition detected and that reliable restarting of the
processor may not be possible.

BUSCONNERR - Bus and Interconnect Error BUS{LL}_{PP}_{RRRR}_{II}_{T}_err
These errors match the format 0000 1PPT RRRR IILL



Concatenated Error Code:
--------------------------
_VAL_UC_EN_PCC_BUSCONNERR_F

This error code can be reported back to the manufacturer.
They may be able to provide additional information based upon
this error. All questions regarding STOP 0x9C should be
directed to the hardware manufacturer.



BUGCHECK_STR: 0x9C_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

PROCESS_NAME: Idle

LAST_CONTROL_TRANSFER: from 806d38df to 804f8aef

STACK_TEXT:
805461c8 806d38df 0000009c 00000004 805461f0 nt!KeBugCheckEx+0x1b
805462f4 806cec2e 80042000 00000000 00000000 hal!HalpMcaExceptionHandler+0xdd
805462f4 00000000 80042000 00000000 00000000 hal!HalpMcaExceptionHandlerWrapper+0x46


STACK_COMMAND: kb

SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x9C_AuthenticAMD_ANALYSIS_INCONCLUSIVE

BUCKET_ID: 0x9C_AuthenticAMD_ANALYSIS_INCONCLUSIVE

even when i set my computer to not auto restart when it blue screens. it still does. my computer has also been blue screening on start up. because i am over seas. do you think that using non-american power on an american power supply could be affecting it? cause the only thing i had changed before the blue screens started was using a new converted (american - Israeli)

Attached Files

Mini011308-02.zip (16.0 KB, 0 views)

not sure about that but maybe power fluctuations make the laptop unstable. does this also happen when you work with battery only?

actually. ever since i moved from USA. the power here only seems to give me about a 9min charge. even though the battery says it is 100% charged....

that would mean it is not enough power. hopefully you don't kill your battery with that. you could try a different converter or if possible an israeli power supply for the same type of notebook.

well my problem is that it is an Alienware laptop...what would be a mainstream comperable one??

authorized dealers in Israel: www.Alienware.co.il
I donno but asking them will maybe get you an original alienware power supply that works in Israel. also you could ask them for advice on your problem.
I am pretty sure from what you telling me but who knows.

good luck anyway!