After reading all of that I think a BIG thing hasn't been mentioned in the howzz1854 vs ghasmanjr fight.
Why the HELL would you pre-order something when you were NOT certain what your pre-order contained? As far as I'm concerned you pre-ordered not even understanding exactly what you get out of it, and although the simple one picture adverts may have been confusing, you probably should have read the description, I did, I understood exactly what I was getting and pre-ordered, You also cannot use the excuse of "ooowww but I didn't know it meant that" as a moan to EA, if your expecting them to give you Premium now after a bit of a moan that's a bit of a stretch, I know if I was boss of ANY company I would say no as your using very little to base your argument off. I've also seen your links and googled it myself, all that does prove is the amount of people who don't read descriptions but I can assure you, that is a very small percentage of people complaining compared to the amount that pre-ordered and also remember, angry people complain on the internet, satisfied people don't usually post that they are satisfied.
I get where your trying to come from, I really honestly do, but fact of the matter is in the description it clearly says what the package comes with, nothing can change that and I pre-ordered BF4 pretty much as soon as it allowed me in Origin and I remember reading the description which listed the package contents which does not mention Premium membership anywhere, in fact they hadn't even explained what premium was going to like in BF4 at that stage.
Car sales are similar, or at least in the UK, the adverts are all like "hey you get bluetooth and uprated alloy's and a color screen for this low price" blah blah blah but when you go the show room you look through the brochure and realize that the advert was a lie and correct, sure you can get those things on it but no model they produce has all of them on at once, you have to pay extra or get some ridiculously expensive model to qualify. What people did here was not read the brochure, the bit with all the details in and what you do and do not get with it.
When you went to pre-order through Origin you get taken to the product page first which is essentially the brochure, if you didn't read it and just threw money at EA then you ... I just found my email from EA when I pre-ordered, It says:
Battlefield 4™ Digital Deluxe 1010959 £45.82
Battlefield 4™ China Rising Expansion Pack 1004841 £0.00
Exclusive Battlefield 4™ Beta 1010966 £0.00
So it even listed what you get, I don't see any Premium membership there, do you?
THAT's the problem, and THAT's what I've been trying to communicate. for some of you, yours actually said "China Rising Epansion Pack". but for some of us, it only said "Premium Expansion Pack".
[FONT=Arial]Thank you for Pre-ordering[/FONT]
[FONT=Arial]Battlefield 4 Inc Premium Edition Expansion Pack DLC [/FONT]
[FONT=Arial]Battlefield 4[/FONT]
[FONT=Arial]Only in Battlefield[/FONT]
[FONT=Arial]Battlefield 4 is the genre-defining action blockbuster made from moments that blur the line between game and glory. Fueled by the next-generation power and fidelity of Frostbite 3, Battlefield 4 provides a visceral, dramatic experience unlike any…[/FONT]
[FONT=Arial]Battlefield 4 Inc Premium Edition Expansion Pack DLC[/FONT]
and no.... no where throughout the checkout process was there any sign of clarification, link, or so called Brochure. it was just Orange, not maybe orange, or could be some kind of orange, it was just it, not even a "see description for details like you would on a car commercial". yes, if I were you, and ordered the game in your shoes, I wouldn't have any problem AT ALL, but for some of us, that was NOT the experience. EA only later on changed the wording, changed their ad, changed their promotion, changed their order page, changed their check out cart to reflect the changes.
But it still says "DLC" Premium membership was never "DLC" it was a pre-paid membership to unlock extra's for the main game NOT DLC.
Literally don't care how you try to swindle it Premium MEMBERSHIP is NOT the same as Premium Edition EXPANSION PACK DLC.
The fact that the wording "DLC" is in your receipt email from EA is enough for EA to say you can't get any compensation (or deserve any) as it is your own fault for thinking "membership" is the same as "Expansion Pack DLC".
I would have no problem if I busted out my credit card and saw exactly what you saw. NOT a problem at all. but in this case, some of us fell in the crack of the marketing ambiguity before EA made the change.
So you "Busted Out" the Credit Card on a product you didn't fully understand what you got in the package? You felt it was shady and To top things off, you actually paid money for the deluxe edition expecting a (if you look at past history) a £40 membership for a tenner?
for someone who preaches about reading and details you sure don't do a lot of it.
if you actually did read what I wrote, I stated those of us in the aforementioned category did think what we ordered was what we ordered based on the initial advertisement.
I honestly hope EA give you nothing, if you genuinely thought you were going to get a £40 addon for £10 (this is EA, I'll repeat that... EA!) you are, well, crazy :/
that's where you're wrong, reporting the incident to the federal agency is not the same as wanting something. it's merely pointing out the flaw that went into the marketing. the assumption that a big company can get away with vague marketing statement is bad for consumers.
I would of went with CoD Gosts, but even CoD gamers are saying its not great, so I'm glad I didnt' get it, but to their credit, it is actually playable.
Meh, seems to depend who you ask, one of my friends who's a CoD fanatic not only had issues with the game crashing out when it tried to load a level but if he by chance got into one he got really bad lag.
Agreed on BF4 though, they really need to sort it out, it is such a shame they rushed it, Dice need to stand up to EA and tell them "No we are not rushing it, if you won't play ball we'll find another publisher".
I'm sure there is another publisher out their that would take them on