AVG out, Avira in but still issue exists - Avirs log included

Both pages, the login page for both sites fail to load. All other pages on the site that I can access are fine and fast as are all other internet sites. I can load this page and type this easily as both problem pages spin on tabs on both browsers, IE & FF.

Funny for the caringbridge login I accidently loaded the wrong password and it told me in a flash, page ran great. As soon as I entered the correct password it just stalled.

I have a laptop on the same wireless network (secure) and both pages load perfectly.

I took AVG out although I should check if every part of it is gone, maybe run the AVG remover again?

I downloaded Avira and ran a virus check and included the log below.


Avira AntiVir Personal
Report file date: Friday, November 26, 2010 10:33

Scanning for 3097219 virus strains and unwanted programs.

The program is running as an unrestricted full version.
Online services are available:

Licensee : Avira AntiVir Personal - FREE Antivirus
Serial number : 0000149996-ADJIE-0000001
Platform : Windows XP
Windows version : (Service Pack 3) [5.1.2600]
Boot mode : Normally booted
Username : Owner
Computer name : BRENDAN-WTGK6JM

Version information:
BUILD.DAT : 10.0.0.592 31823 Bytes 8/9/2010 11:00:00
AVSCAN.EXE : 10.0.3.1 434344 Bytes 8/3/2010 00:09:56
AVSCAN.DLL : 10.0.3.0 46440 Bytes 4/1/2010 21:57:04
LUKE.DLL : 10.0.2.3 104296 Bytes 8/3/2010 00:10:00
LUKERES.DLL : 10.0.0.1 12648 Bytes 2/11/2010 08:40:49
VBASE000.VDF : 7.10.0.0 19875328 Bytes 11/6/2009 18:05:36
VBASE001.VDF : 7.10.1.0 1372672 Bytes 11/19/2009 04:27:49
VBASE002.VDF : 7.10.3.1 3143680 Bytes 1/20/2010 02:37:42
VBASE003.VDF : 7.10.3.75 996864 Bytes 1/26/2010 01:37:42
VBASE004.VDF : 7.10.4.203 1579008 Bytes 3/5/2010 20:29:03
VBASE005.VDF : 7.10.6.82 2494464 Bytes 4/15/2010 00:10:03
VBASE006.VDF : 7.10.7.218 2294784 Bytes 6/2/2010 00:10:04
VBASE007.VDF : 7.10.9.165 4840960 Bytes 7/23/2010 00:10:06
VBASE008.VDF : 7.10.11.133 3454464 Bytes 9/13/2010 18:29:45
VBASE009.VDF : 7.10.13.80 2265600 Bytes 11/2/2010 18:30:18
VBASE010.VDF : 7.10.13.81 2048 Bytes 11/2/2010 18:30:18
VBASE011.VDF : 7.10.13.82 2048 Bytes 11/2/2010 18:30:18
VBASE012.VDF : 7.10.13.83 2048 Bytes 11/2/2010 18:30:18
VBASE013.VDF : 7.10.13.116 147968 Bytes 11/4/2010 18:30:20
VBASE014.VDF : 7.10.13.147 146944 Bytes 11/7/2010 18:30:22
VBASE015.VDF : 7.10.13.180 123904 Bytes 11/9/2010 18:30:24
VBASE016.VDF : 7.10.13.211 122368 Bytes 11/11/2010 18:30:26
VBASE017.VDF : 7.10.13.243 147456 Bytes 11/15/2010 18:30:28
VBASE018.VDF : 7.10.14.15 142848 Bytes 11/17/2010 18:30:30
VBASE019.VDF : 7.10.14.41 134144 Bytes 11/19/2010 18:30:32
VBASE020.VDF : 7.10.14.63 128000 Bytes 11/22/2010 18:30:33
VBASE021.VDF : 7.10.14.87 143872 Bytes 11/24/2010 18:30:35
VBASE022.VDF : 7.10.14.116 140800 Bytes 11/26/2010 18:30:37
VBASE023.VDF : 7.10.14.117 2048 Bytes 11/26/2010 18:30:37
VBASE024.VDF : 7.10.14.118 2048 Bytes 11/26/2010 18:30:38
VBASE025.VDF : 7.10.14.119 2048 Bytes 11/26/2010 18:30:38
VBASE026.VDF : 7.10.14.120 2048 Bytes 11/26/2010 18:30:38
VBASE027.VDF : 7.10.14.121 2048 Bytes 11/26/2010 18:30:38
VBASE028.VDF : 7.10.14.122 2048 Bytes 11/26/2010 18:30:38
VBASE029.VDF : 7.10.14.123 2048 Bytes 11/26/2010 18:30:39
VBASE030.VDF : 7.10.14.124 2048 Bytes 11/26/2010 18:30:39
VBASE031.VDF : 7.10.14.125 2048 Bytes 11/26/2010 18:30:39
Engineversion : 8.2.4.112
AEVDF.DLL : 8.1.2.1 106868 Bytes 8/3/2010 00:09:54
AESCRIPT.DLL : 8.1.3.47 1294716 Bytes 11/26/2010 18:31:24
AESCN.DLL : 8.1.7.2 127349 Bytes 11/26/2010 18:31:19
AESBX.DLL : 8.1.3.2 254324 Bytes 11/26/2010 18:31:25
AERDL.DLL : 8.1.9.2 635252 Bytes 11/26/2010 18:31:18
AEPACK.DLL : 8.2.3.11 471416 Bytes 11/26/2010 18:31:14
AEOFFICE.DLL : 8.1.1.10 201084 Bytes 11/26/2010 18:31:11
AEHEUR.DLL : 8.1.2.44 3076471 Bytes 11/26/2010 18:31:09
AEHELP.DLL : 8.1.14.0 246134 Bytes 11/26/2010 18:30:52
AEGEN.DLL : 8.1.4.2 401781 Bytes 11/26/2010 18:30:50
AEEMU.DLL : 8.1.3.0 393589 Bytes 11/26/2010 18:30:46
AECORE.DLL : 8.1.18.1 196984 Bytes 11/26/2010 18:30:45
AEBB.DLL : 8.1.1.0 53618 Bytes 8/3/2010 00:09:48
AVWINLL.DLL : 10.0.0.0 19304 Bytes 8/3/2010 00:09:56
AVPREF.DLL : 10.0.0.0 44904 Bytes 8/3/2010 00:09:55
AVREP.DLL : 10.0.0.8 62209 Bytes 6/17/2010 23:27:13
AVREG.DLL : 10.0.3.2 53096 Bytes 8/3/2010 00:09:55
AVSCPLR.DLL : 10.0.3.1 83816 Bytes 8/3/2010 00:09:56
AVARKT.DLL : 10.0.0.14 227176 Bytes 8/3/2010 00:09:54
AVEVTLOG.DLL : 10.0.0.8 203112 Bytes 8/3/2010 00:09:55
SQLITE3.DLL : 3.6.19.0 355688 Bytes 6/17/2010 23:27:22
AVSMTP.DLL : 10.0.0.17 63848 Bytes 8/3/2010 00:09:56
NETNT.DLL : 10.0.0.0 11624 Bytes 6/17/2010 23:27:21
RCIMAGE.DLL : 10.0.0.26 2550120 Bytes 1/28/2010 22:10:20
RCTEXT.DLL : 10.0.58.0 97128 Bytes 8/3/2010 00:10:08

Configuration settings for the scan:
Jobname.............................: Short system scan after installation
Configuration file..................: c:\program files\avira\antivir desktop\setupprf.dat
Logging.............................: low
Primary action......................: interactive
Secondary action....................: ignore
Scan master boot sector.............: on
Scan boot sector....................: on
Process scan........................: on
Scan registry.......................: on
Search for rootkits.................: off
Integrity checking of system files..: off
Scan all files......................: Intelligent file selection
Scan archives.......................: on
Recursion depth.....................: 20
Smart extensions....................: on
Macro heuristic.....................: on
File heuristic......................: medium

Start of the scan: Friday, November 26, 2010 10:33

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'avconfig.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'avshadow.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'setup.exe' - '1' Module(s) have been scanned
Scan process 'presetup.exe' - '1' Module(s) have been scanned
Scan process 'avira_antivir_personal_en.exe' - '1' Module(s) have been scanned
Scan process 'plugin-container.exe' - '1' Module(s) have been scanned
Scan process 'firefox.exe' - '1' Module(s) have been scanned
Scan process 'ymsgr_tray.exe' - '1' Module(s) have been scanned
Scan process 'FxSvr2.exe' - '1' Module(s) have been scanned
Scan process 'ctfmon.exe' - '1' Module(s) have been scanned
Scan process 'jusched.exe' - '1' Module(s) have been scanned
Scan process 'LogiTray.exe' - '1' Module(s) have been scanned
Scan process 'LVCOMSX.EXE' - '1' Module(s) have been scanned
Scan process 'igfxpers.exe' - '1' Module(s) have been scanned
Scan process 'hkcmd.exe' - '1' Module(s) have been scanned
Scan process 'smax4pnp.exe' - '1' Module(s) have been scanned
Scan process 'PRISMSVR.EXE' - '1' Module(s) have been scanned
Scan process 'Explorer.EXE' - '1' Module(s) have been scanned
Scan process 'alg.exe' - '1' Module(s) have been scanned
Scan process 'YahooAUService.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'jqs.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'LEXBCES.EXE' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!

Start scanning boot sectors:

Starting to scan executable files (registry).
The registry was scanned ( '387' files ).



End of the scan: Friday, November 26, 2010 10:34
Used time: 00:47 Minute(s)

The scan has been done completely.

0 Scanned directories
859 Files were scanned
0 Viruses and/or unwanted programs were found
0 Files were classified as suspicious
0 files were deleted
0 Viruses and unwanted programs were repaired
0 Files were moved to quarantine
0 Files were renamed
0 Files cannot be scanned
859 Files not concerned
3 Archives were scanned
0 Warnings
0 Notes

Update: Both pages eventually loaded in IE and after I get past the login page the sites work great. FF still spinning away

AVG removed - can't login to Yahoo Mail

I can login into caringbridge in IE and FF in safe mode. But I had to make sure I unchecked 'remember passwords' as issue happens as I enter user name and password the it just spins.

Yahoo mail just spins in IE and FF safemode although sometimes if I login in on FF safe browser it will spin but if I refresh a couple of times or try get in thru a different link, say I login in, it spins and won't load, I'll do a Google search for Yahoo mail, click on the link and sometimes it will let me straight in.

IE I can't recall if it has allowed me into mail of all the tries I have just attempted.

Weird and frustrating

Thanks - heading over to windows forum

Thx for the help Broni,

I have cleared to FF cache, I have set it to delete all history/cookies after each close. Its now hit and miss is it will load either page, same for IE.

I installed CCleaner due to reading the windows forum and will try some more of their advice and if that fails I'll post a new thread.

Good to know that the PC is virus/Malware free
Cheers