3rd time blue screen - minidump included (Win7 new hardware)

By avnery4
Jan 8, 2011
Post New Reply
  1. Hi.
    I post this thread due to three blue screens in the past week.
    I didn't actually see the "blue screens", for i was afk, but the moment i came back, i saw the login screen and a windows message saying the system had blue screen and booted.
    I generated a debudlog.txt but can't really understand what it says - I hope i can find some help here.

    I run Windows 7 Ultimate 64-bit (6.1, built 7600)
    Intel Core i5 CPU 760 @ 2.80GHz (4CPU's), ~2.8GHz
    4GB of RAM

    (p.s - right after the last 2 boots, my network adapter IPv4 settings has changed - mainly the default gateway and DNS. This has never happened before. Can it relate to the DHCP server i installed yersterday?(tinyDHCP;which i didn't encountered any problems with.) ).

    Thank you,

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Two things:

    1. Are you running Symantec?

    2. With the changes you noted it would be prudent for you to security scan.
  3. avnery4

    avnery4 TS Rookie Topic Starter

    1.Yes, I am running norton 360.

    2. I ran a security scan and nothing was found.
  4. Carmaine

    Carmaine TS Rookie Posts: 16

    Have you tried checking the Event Viewer for any possible BSOD clues?
  5. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    The reason I asked about Symantec is because as per your attached info ENG64.SYS is listed and this belongs to your security software.
  6. avnery4

    avnery4 TS Rookie Topic Starter

    I didn't find any clues that can help me in the event viewer.
    It happened again today, same thing same dmp.

    Can anyone please help me? I'm being frustrated since it is relatively a new hardware and such thing shouldn't happen, espcially to me, extra careful and very cautious.
  7. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Update Norton or uninstall, reinstall, and then update.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...