Solved 8-step Viruses/Spyware/Malware Preliminary Removal

timx2 · Nov 21, 2010

BitDefender Online Scanner

Scan report generated at: Sun, Nov 21, 2010 - 17:12:47

Scan path: A:\;C:\;D:\;

Statistics

Time

04:23:34

Files

697749

Folders

14131

Boot Sectors

0

Archives

37270

Packed Files

38610

Results

Identified Viruses

5

Infected Files

5

Suspect Files

0

Warnings

0

Disinfected

0

Deleted Files

4

Engines Info

Virus Definitions

6286097

Engine build

AVCORE v2.1 Windows/i386 11.0.0.42 (Oct 18 2010)

Scan plugins

18

Archive plugins

44

Unpack plugins

10

E-mail plugins

6

System plugins

4

Scan Settings

First Action

Disinfect

Second Action

Delete

Heuristics

Yes

Enable Warnings

Yes

Scanned Extensions

*;

Exclude Extensions

Scan Emails

Yes

Scan Archives

Yes

Scan Packed

Yes

Scan Files

Yes

Scan Boot

Yes

Scanned File

Status

C:\Documents and Settings\Tim Williams\Application Data\Business Logic\UWC\Backup\J40412.7718447917.WCU=>Documents and Settings/Tim Williams/Local Settings/Temp/expand32xp.dll

Infected with: Gen:Trojan.Heur.wu4@XAhY79k

C:\Documents and Settings\Tim Williams\Application Data\Business Logic\UWC\Backup\J40412.7718447917.WCU=>Documents and Settings/Tim Williams/Local Settings/Temp/expand32xp.dll

Deleted

C:\Documents and Settings\Tim Williams\Application Data\Business Logic\UWC\Backup\J40412.7718447917.WCU

Updated

C:\Documents and Settings\Tim Williams\Application Data\Business Logic\UWC\Backup\J40412.7718447917.WCU=>Documents and Settings/Tim Williams/Local Settings/Temp/plugtmp-10/plugin-libtiff.pdf=>(XML)=>(JAVASCRIPT 1)

Infected with: Exploit.PDF-JS.Gen

C:\Documents and Settings\Tim Williams\Application Data\Business Logic\UWC\Backup\J40412.7718447917.WCU=>Documents and Settings/Tim Williams/Local Settings/Temp/plugtmp-10/plugin-libtiff.pdf=>(XML)=>(JAVASCRIPT 1)

Disinfection failed

C:\Documents and Settings\Tim Williams\Application Data\Business Logic\UWC\Backup\J40412.7718447917.WCU=>Documents and Settings/Tim Williams/Local Settings/Temp/plugtmp-10/plugin-libtiff.pdf=>(XML)=>(JAVASCRIPT 1)

Delete failed

C:\Documents and Settings\Tim Williams\Application Data\Business Logic\UWC\Backup\J40412.7718447917.WCU=>Documents and Settings/Tim Williams/Local Settings/Temp/wmsdk64_32.exe

Infected with: Trojan.Generic.KDV.31411

C:\Documents and Settings\Tim Williams\Application Data\Business Logic\UWC\Backup\J40412.7718447917.WCU=>Documents and Settings/Tim Williams/Local Settings/Temp/wmsdk64_32.exe

Deleted

C:\Documents and Settings\Tim Williams\Application Data\Business Logic\UWC\Backup\J40412.7718447917.WCU

Updated

C:\Documents and Settings\Tim Williams\Application Data\Business Logic\UWC\Backup\J40412.7718447917.WCU=>Documents and Settings/Tim Williams/Local Settings/Temp/wscsvc32.exe

Infected with: Trojan.Fakealert.15959

C:\Documents and Settings\Tim Williams\Application Data\Business Logic\UWC\Backup\J40412.7718447917.WCU=>Documents and Settings/Tim Williams/Local Settings/Temp/wscsvc32.exe

Deleted

C:\Documents and Settings\Tim Williams\Application Data\Business Logic\UWC\Backup\J40412.7718447917.WCU

Updated

C:\Documents and Settings\Tim Williams\Application Data\Business Logic\UWC\Backup\U40403.8049947454.WCU=>C:/Documents and Settings/Tim Williams/Local Settings/Application Data/588503.exe

Infected with: Trojan.Generic.KD.22815

C:\Documents and Settings\Tim Williams\Application Data\Business Logic\UWC\Backup\U40403.8049947454.WCU=>C:/Documents and Settings/Tim Williams/Local Settings/Application Data/588503.exe

Deleted

C:\Documents and Settings\Tim Williams\Application Data\Business Logic\UWC\Backup\U40403.8049947454.WCU

Updated

Broni · Nov 21, 2010

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

Double-click OTL.exe to start the program.
Close all other programs apart from OTL as this step will require a reboot
On the OTL main screen, press the CLEANUP button
Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

12. Please, let me know, how your computer is doing.

timx2 · Nov 21, 2010

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator

User: Administrator.COMPX2
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Administrator.TIM-5B396F0875A
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes

User: Administrator.TIM-5B396F0875A.000
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: All Users.WINDOWS

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User.WINDOWS
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: LocalService.NT AUTHORITY
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: NetworkService.NT AUTHORITY
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Owner
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Tim Williams
->Temp folder emptied: 7028385 bytes
->Temporary Internet Files folder emptied: 12972609 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 41296591 bytes
->Flash cache emptied: 827 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 421376 bytes

Total Files Cleaned = 59.00 mb

[EMPTYFLASH]

User: Administrator

User: Administrator.COMPX2
->Flash cache emptied: 0 bytes

User: Administrator.TIM-5B396F0875A

User: Administrator.TIM-5B396F0875A.000
->Flash cache emptied: 0 bytes

User: All Users

User: All Users.WINDOWS

User: Default User

User: Default User.WINDOWS

User: LocalService
->Flash cache emptied: 0 bytes

User: LocalService.NT AUTHORITY
->Flash cache emptied: 0 bytes

User: NetworkService

User: NetworkService.NT AUTHORITY
->Flash cache emptied: 0 bytes

User: Owner
->Flash cache emptied: 0 bytes

User: Tim Williams
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb

Restore points cleared and new OTL Restore Point set!

OTL by OldTimer - Version 3.2.17.3 log created on 11212010_185548

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

Broni · Nov 21, 2010

12. Please, let me know, how your computer is doing.

Whenever you're ready.

timx2 · Nov 21, 2010

Ok Thanks so much for all your help. Seems to be working good , still cant open McAfee Im gonna try to unistall it now and re install .

Broni · Nov 21, 2010

Good

Make sure, you use this tool to completely uninstall McAfee, before trying to reinstall it: http://www.softpedia.com/get/Tweak/Uninstallers/McAfee-Consumer-Product-Removal-Tool.shtml

Solved 8-step Viruses/Spyware/Malware Preliminary Removal

timx2

Posts: 20 +0

Broni

Posts: 56,041 +516

timx2

Posts: 20 +0

Broni

Posts: 56,041 +516

timx2

Posts: 20 +0

Broni

Posts: 56,041 +516

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