Download Bootkit Remover to your Desktop. You then need to extract the remover.exe file from the RAR using a program capable of extracting RAR compressed files. If you don't have an extraction program, you can use 7-Zip: http://www.7-zip.org/ After extracting remover.exe to your Desktop, double-click on remover.exe to run the program (Vista/7 users,right click on remover.exe and click Run As Administrator. It will show a Black screen with some data on it. Right click on the screen and click Select All. Press CTRL+C Open a Notepad and press CTRL+V Post the output back here.