[A] C:\Windows\svchost.exe.Trojan.Agent removal help

You didn't say:

Any current issues?

*** My help doesn't cost a penny, but if you'd like to

In Windows 7 "Documents & Settings" is a hidden system folder so you should hide it and leave it alone.

In what program? It doesn't look like malware related so you may want to ask in different forum.

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Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  
  Code:

  :OTL
  IE - HKU\S-1-5-21-3633375084-144790654-1307329806-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
  O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
  [2012/10/16 21:38:21 | 000,000,000 | ---D | C] -- C:\FRST
  [2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
  
  [HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
  
  [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
  
  [HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
  
  [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
  
  [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
  "" = C:\Windows\SysNative\shell32.dll -- [2012/06/09 01:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)
  "ThreadingModel" = Apartment
  
  [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
  "" = %SystemRoot%\system32\shell32.dll -- [2012/06/09 00:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
  "ThreadingModel" = Apartment
  
  [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
  "" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
  "ThreadingModel" = Free
  
  [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
  "" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 08:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
  "ThreadingModel" = Free
  
  [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
  "" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
  "ThreadingModel" = Both
  
  [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
  
  
  :Services
  
  :Reg
  
  :Files
  
  :Commands
  [purity]
  [emptytemp]
  [emptyjava]
  [emptyflash]
  [Reboot]
  

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

====================================

Last scans...

1. Download Security Check from HERE, and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  
  NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

3. Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on adwcleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the contents of that logfile with your next reply.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

Next...

• Double click on adwcleaner.exe to run the tool.
• Click on Uninstall.
• Confirm with yes.

4. Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

5. Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Tick the box next to YES, I accept the Terms of Use
• Click Start
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, click on List of found threats
• Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• NOTE. If Eset won't find any threats, it won't produce any log.

Still with me?

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