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[Inactive] [A] Google redirects and popups -- need help fixing

Discussion in 'Virus and Malware Removal' started by elisabethb, Jan 10, 2012.

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  1. elisabethb Newcomer, in training

    results

    It said no viruses detected :>)
    elisabethb, Jan 12, 2012
    #21

  2. Broni Malware Annihilator

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.

    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode (How to...)

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
    Broni, Jan 12, 2012
    #22

  3. elisabethb Newcomer, in training

    question

    As I tried to explain in my first post, I'm having trouble disabling McAfee (security center 11)

    On the main screen it says that real time scanning and the firewall are on.

    In the tabs below, I click on" virus and spyware protection", then on "real-time scanning."

    It says Real-Time Scanning: Off

    Same thing for Firewall.

    I'm not sure if they're on or off.

    Thanks
    elisabethb, Jan 14, 2012
    #23

  4. Broni Malware Annihilator

    What you did is enough.

    Run Combofix and disregard its warnings.
    Broni, Jan 14, 2012
    #24

  5. elisabethb Newcomer, in training

    combofix log

    ComboFix 12-01-15.01 - Elisabeth 01/15/2012 15:18:18.1.8 - x64
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8106.5575 [GMT -6:00]
    Running from: c:\users\Elisabeth\Desktop\Combo-Fix.exe
    AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
    FW: McAfee Firewall *Disabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
    SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\programdata\Roaming
    c:\windows\assembly\temp\@
    c:\windows\RPSETUP.EXE.LOG
    c:\windows\system32\consrv.dll
    c:\windows\system32\drivers\etc\hosts.ics
    c:\windows\system32\java.exe
    c:\windows\System64
    .
    .
    ((((((((((((((((((((((((( Files Created from 2011-12-15 to 2012-01-15 )))))))))))))))))))))))))))))))
    .
    .
    2012-01-15 22:05 . 2012-01-15 22:05 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp
    2012-01-15 22:05 . 2012-01-15 22:05 -------- d-----w- c:\users\Default\AppData\Local\temp
    2012-01-15 16:23 . 2012-01-15 16:23 -------- d-----w- c:\users\Elisabeth\AppData\Roaming\com.adobe.dmp.contentviewer
    2012-01-12 02:07 . 2012-01-12 02:07 -------- d-----w- C:\FRST
    2012-01-11 10:17 . 2011-10-26 05:25 1572864 ----a-w- c:\windows\system32\quartz.dll
    2012-01-11 10:17 . 2011-10-26 05:25 366592 ----a-w- c:\windows\system32\qdvd.dll
    2012-01-11 10:17 . 2011-10-26 04:32 514560 ----a-w- c:\windows\SysWow64\qdvd.dll
    2012-01-11 10:17 . 2011-10-26 04:32 1328128 ----a-w- c:\windows\SysWow64\quartz.dll
    2012-01-11 10:17 . 2011-11-17 06:41 1731920 ----a-w- c:\windows\system32\ntdll.dll
    2012-01-11 10:17 . 2011-11-17 05:38 1292080 ----a-w- c:\windows\SysWow64\ntdll.dll
    2012-01-11 10:17 . 2011-11-19 14:58 77312 ----a-w- c:\windows\system32\packager.dll
    2012-01-11 10:17 . 2011-11-19 14:01 67072 ----a-w- c:\windows\SysWow64\packager.dll
    2012-01-10 13:48 . 2012-01-10 13:48 479232 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcm80.dll
    2012-01-10 13:48 . 2012-01-10 13:48 43992 ----a-w- c:\program files (x86)\Mozilla Firefox\mozutils.dll
    2012-01-10 13:48 . 2012-01-10 13:48 548864 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcp80.dll
    2012-01-10 13:48 . 2012-01-10 13:48 626688 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcr80.dll
    2012-01-06 05:40 . 2011-12-10 21:24 23152 ----a-w- c:\windows\system32\drivers\mbam.sys
    2012-01-06 02:38 . 2011-09-08 23:48 1156472 ----a-w- c:\windows\SysWow64\Wintab32.dll
    2012-01-03 19:02 . 2011-11-21 11:40 8822856 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{FE35CBDC-C382-4D35-9AAC-6E97D0A0DBBD}\mpengine.dll
    2011-12-27 21:39 . 2011-12-27 21:39 -------- d-----w- c:\users\Elisabeth\AppData\Roaming\Malwarebytes
    2011-12-27 21:38 . 2011-12-27 21:38 -------- d-----w- c:\programdata\Malwarebytes
    2011-12-27 21:38 . 2012-01-06 05:42 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2011-12-10 17:19 . 2011-08-14 00:35 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2011-11-24 04:52 . 2011-12-14 09:40 3145216 ----a-w- c:\windows\system32\win32k.sys
    2011-11-15 20:29 . 2010-11-21 03:27 270720 ------w- c:\windows\system32\MpSigStub.exe
    2011-11-05 05:41 . 2011-12-14 09:40 1188864 ----a-w- c:\windows\system32\wininet.dll
    2011-11-05 05:32 . 2011-12-14 09:40 2048 ----a-w- c:\windows\system32\tzres.dll
    2011-11-05 04:35 . 2011-12-14 09:40 981504 ----a-w- c:\windows\SysWow64\wininet.dll
    2011-11-05 04:26 . 2011-12-14 09:40 2048 ----a-w- c:\windows\SysWow64\tzres.dll
    2011-11-05 03:32 . 2011-12-14 09:40 1638912 ----a-w- c:\windows\system32\mshtml.tlb
    2011-11-05 02:48 . 2011-12-14 09:40 1638912 ----a-w- c:\windows\SysWow64\mshtml.tlb
    2011-10-26 05:21 . 2011-12-14 09:40 43520 ----a-w- c:\windows\system32\csrsrv.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
    @="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 94208 ----a-w- c:\users\Elisabeth\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
    @="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 94208 ----a-w- c:\users\Elisabeth\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
    @="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 94208 ----a-w- c:\users\Elisabeth\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ShareOverlay]
    @="{594D4122-1F87-41E2-96C7-825FB4796516}"
    [HKEY_CLASSES_ROOT\CLSID\{594D4122-1F87-41E2-96C7-825FB4796516}]
    2011-04-01 02:45 501760 ----a-w- c:\program files\Classic Shell\ClassicExplorer32.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "RIMBBLaunchAgent.exe"="c:\program files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-02-18 79192]
    "SAOB Monitor"="c:\program files (x86)\Acronis\OnlineBackupStandalone\TrueImageMonitor.exe" [2011-09-22 2536760]
    "TrueImageMonitor.exe"="c:\program files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe" [2011-09-23 5550984]
    "BambooCore"="c:\program files (x86)\Bamboo Dock\BambooCore.exe" [2011-09-27 646232]
    "Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-12-24 460872]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableUIADesktopToggle"= 0 (0x0)
    "ConsentPromptBehaviorAdmin"= 0 (0x0)
    "EnableLUA"= 0 (0x0)
    "PromptOnSecureDesktop"= 0 (0x0)
    "EnableLinkedConnections"= 1 (0x1)
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
    "aux1"=wdmaud.drv
    .
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
    Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
    .
    R1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\DRIVERS\mfenlfk.sys [x]
    R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
    R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-09-20 136176]
    R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-01-27 249936]
    R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [x]
    R3 FARMNTIO;FARMNTIO;c:\windows\system32\drivers\farmntio.sys [x]
    R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-09-20 136176]
    R3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [x]
    R3 JMCR;JMCR;c:\windows\system32\DRIVERS\jmcr.sys [x]
    R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [x]
    R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\Microsoft Office\Office14\GROOVE.EXE [2011-06-12 51740536]
    R3 NvStUSB;NVIDIA Stereoscopic 3D USB driver;c:\windows\system32\drivers\nvstusb.sys [x]
    R3 ose64;Office 64 Source Engine;c:\program files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-01-10 174440]
    R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
    R3 Revoflt;Revoflt;c:\windows\system32\DRIVERS\revoflt.sys [x]
    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
    R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]
    R3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\DRIVERS\wacmoumonitor.sys [x]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
    R4 Bluetooth Device Monitor;Bluetooth Device Monitor;c:\program files (x86)\Intel\Bluetooth\devmonsrv.exe [2011-01-24 901184]
    R4 Bluetooth Media Service;Bluetooth Media Service;c:\program files (x86)\Intel\Bluetooth\mediasrv.exe [2011-01-24 1298496]
    R4 Bluetooth OBEX Service;Bluetooth OBEX Service;c:\program files (x86)\Intel\Bluetooth\obexsrv.exe [2011-01-24 991296]
    R4 McAWFwk;McAfee Activation Service;c:\program files\mcafee\msc\McAWFwk.exe [2010-08-30 220528]
    R4 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe [2011-01-27 249936]
    R4 McOobeSv;McAfee OOBE Service;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe [2011-01-27 249936]
    R4 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2010-12-17 340240]
    R4 NOBU;Dell DataSafe Online;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE [x]
    R4 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe [2011-04-22 2009704]
    R4 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
    R4 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
    R4 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-05-16 1688384]
    R4 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-04-22 378472]
    R4 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]
    R4 TeamViewer6;TeamViewer 6;c:\program files (x86)\TeamViewer\Version6\TeamViewer_Service.exe [2011-08-30 2358656]
    R4 TurboBoost;Intel(R) Turbo Boost Technology Monitor 2.0;c:\program files\Intel\TurboBoost\TurboBoost.exe [2010-11-29 149504]
    R4 UNS;Intel(R) Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-12-20 2656280]
    R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]
    S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [x]
    S0 nvpciflt;nvpciflt;c:\windows\system32\DRIVERS\nvpciflt.sys [x]
    S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
    S0 stdcfltn;Disk Class Filter Driver for Accelerometer;c:\windows\system32\DRIVERS\stdcfltn.sys [x]
    S0 tdrpman273;Acronis Try&Decide and Restore Points filter (build 273);c:\windows\system32\DRIVERS\tdrpm273.sys [x]
    S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
    S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-11-18 98208]
    S2 afcdpsrv;Acronis Nonstop Backup Service;c:\program files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe [2011-10-17 3246040]
    S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-12-24 652872]
    S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-01-27 249936]
    S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2011-08-19 208272]
    S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [x]
    S2 TabletServicePen;TabletServicePen;c:\program files\Tablet\Pen\Pen_Tablet.exe [2011-09-08 6583160]
    S2 TouchServicePen;Wacom Consumer Touch Service;c:\program files\Tablet\Pen\Pen_TouchService.exe [2011-09-08 528760]
    S2 TurboB;Turbo Boost UI Monitor driver;c:\windows\system32\DRIVERS\TurboB.sys [x]
    S3 Acceler;Accelerometer Service;c:\windows\system32\DRIVERS\Accelern.sys [x]
    S3 afcdp;afcdp;c:\windows\system32\DRIVERS\afcdp.sys [x]
    S3 btmhsf;btmhsf;c:\windows\system32\DRIVERS\btmhsf.sys [x]
    S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [x]
    S3 iBtFltCoex;iBtFltCoex;c:\windows\system32\DRIVERS\iBtFltCoex.sys [x]
    S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
    S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
    S3 MEIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x]
    S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [x]
    S3 NETwNs64;___ Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETwNs64.sys [x]
    S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [x]
    S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [x]
    S3 qicflt;upper Device Filter Driver;c:\windows\system32\DRIVERS\qicflt.sys [x]
    S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
    S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
    S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [x]
    .
    .
    --- Other Services/Drivers In Memory ---
    .
    *NewlyCreated* - WS2IFSL
    *Deregistered* - mfeavfk01
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2012-01-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-09-20 22:27]
    .
    2012-01-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-09-20 22:27]
    .
    2012-01-12 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
    - c:\program files\Dell Support Center\uaclauncher.exe [2011-07-25 17:44]
    .
    2012-01-15 c:\windows\Tasks\SystemToolsDailyTest.job
    - c:\program files\Dell Support Center\uaclauncher.exe [2011-07-25 17:44]
    .
    .
    --------- x86-64 -----------
    .
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
    @="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 97792 ----a-w- c:\users\Elisabeth\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
    @="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 97792 ----a-w- c:\users\Elisabeth\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
    @="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 97792 ----a-w- c:\users\Elisabeth\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
    @="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 97792 ----a-w- c:\users\Elisabeth\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ShareOverlay]
    @="{594D4122-1F87-41E2-96C7-825FB4796516}"
    [HKEY_CLASSES_ROOT\CLSID\{594D4122-1F87-41E2-96C7-825FB4796516}]
    2011-04-01 02:46 625152 ----a-w- c:\program files\Classic Shell\ClassicExplorer64.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-03-12 167960]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-03-12 391704]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2011-03-12 418840]
    "RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtkNGUI64.exe" [2011-02-18 6611048]
    "RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2011-01-18 2188904]
    "BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 112512]
    "Acronis Scheduler2 Service"="c:\program files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe" [2011-06-28 394832]
    "combofix"="c:\combo-fix\CF29070.3XE" [2010-11-21 345088]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "LoadAppInit_DLLs"=0x1
    "AppInit_DLLs"=c:\windows\System32\nvinitx.dll
    .
    ------- Supplementary Scan -------
    .
    uLocal Page = c:\windows\system32\blank.htm
    uStart Page = hxxp://www.dell.com
    mLocal Page = c:\windows\SysWOW64\blank.htm
    IE: {{56753E59-AF1D-4FBA-9E15-31557124ADA2} - c:\program files\Classic Shell\ClassicIE9_32.exe
    Trusted Zone: dell.com\www
    Trusted Zone: netflix.com
    TCP: DhcpNameServer = 192.168.1.1 68.238.96.12
    FF - ProfilePath - c:\users\Elisabeth\AppData\Roaming\Mozilla\Firefox\Profiles\mfxgoytt.default\
    .
    - - - - ORPHANS REMOVED - - - -
    .
    WebBrowser-{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - (no file)
    HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
    AddRemove-3D Shadow by Lokas Software - c:\windows\AWuninstall.exe Software\Lokas Ltd\3D Shadow
    AddRemove-EyeCandy5Nature - d:\aliens~1\EYECAN~1\Unwise32.exe
    AddRemove-EyeCandy5Textures - d:\aliens~1\EYECAN~2\UNWISE.EXE
    AddRemove-Snap Art - d:\aliens~1\SNAPAR~1\Unwise32.exe
    AddRemove-Xenofex2 - d:\aliens~2\UNWISE.EXE
    .
    .
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Shockwave Flash Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
    @="0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
    @="ShockwaveFlash.ShockwaveFlash.10"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="ShockwaveFlash.ShockwaveFlash"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Macromedia Flash Factory Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
    @="FlashFactory.FlashFactory.1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="FlashFactory.FlashFactory"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker4"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\windows\SysWOW64\rundll32.exe
    .
    **************************************************************************
    .
    Completion time: 2012-01-15 16:25:29 - machine was rebooted
    ComboFix-quarantined-files.txt 2012-01-15 22:25
    .
    Pre-Run: 364,666,773,504 bytes free
    Post-Run: 364,906,598,400 bytes free
    .
    - - End Of File - - A1A6611B6AA7A92830578D7DC663F66F
    elisabethb, Jan 15, 2012
    #25

  6. Broni Malware Annihilator

    Looks good.

    How is computer doing?

    Download OTL to your Desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox.
    • Under the Custom Scan box paste this in:


    netsvcs
    drivers32
    %SYSTEMDRIVE%\*.*
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\Fonts\*.ini
    %systemroot%\Fonts\*.ini2
    %systemroot%\Fonts\*.exe
    %systemroot%\system32\spool\prtprocs\w32x86\*.*
    %systemroot%\REPAIR\*.bak1
    %systemroot%\REPAIR\*.ini
    %systemroot%\system32\*.jpg
    %systemroot%\*.jpg
    %systemroot%\*.png
    %systemroot%\*.scr
    %systemroot%\*._sy
    %APPDATA%\Adobe\Update\*.*
    %ALLUSERSPROFILE%\Favorites\*.*
    %APPDATA%\Microsoft\*.*
    %PROGRAMFILES%\*.*
    %APPDATA%\Update\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\System32\config\*.sav
    %PROGRAMFILES%\bak. /s
    %systemroot%\system32\bak. /s
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %systemroot%\*.config
    %systemroot%\system32\*.db
    %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
    %USERPROFILE%\Desktop\*.exe
    %PROGRAMFILES%\Common Files\*.*
    %systemroot%\*.src
    %systemroot%\install\*.*
    %systemroot%\system32\DLL\*.*
    %systemroot%\system32\HelpFiles\*.*
    %systemroot%\system32\rundll\*.*
    %systemroot%\winn32\*.*
    %systemroot%\Java\*.*
    %systemroot%\system32\test\*.*
    %systemroot%\system32\Rundll32\*.*
    %systemroot%\AppPatch\Custom\*.*
    %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
    %PROGRAMFILES%\PC-Doctor\Downloads\*.*
    %PROGRAMFILES%\Internet Explorer\*.tmp
    %PROGRAMFILES%\Internet Explorer\*.dat
    %USERPROFILE%\My Documents\*.exe
    %USERPROFILE%\*.exe
    %systemroot%\ADDINS\*.*
    %systemroot%\assembly\*.bak2
    %systemroot%\Config\*.*
    %systemroot%\REPAIR\*.bak2
    %systemroot%\SECURITY\Database\*.sdb /x
    %systemroot%\SYSTEM\*.bak2
    %systemroot%\Web\*.bak2
    %systemroot%\Driver Cache\*.*
    %PROGRAMFILES%\Mozilla Firefox\0*.exe
    %ProgramFiles%\Microsoft Common\*.*
    %ProgramFiles%\TinyProxy.
    %USERPROFILE%\Favorites\*.url /x
    %systemroot%\system32\*.bk
    %systemroot%\*.te
    %systemroot%\system32\system32\*.*
    %ALLUSERSPROFILE%\*.dat /x
    %systemroot%\system32\drivers\*.rmv
    dir /b "%systemroot%\system32\*.exe" | find /i " " /c
    dir /b "%systemroot%\*.exe" | find /i " " /c
    %PROGRAMFILES%\Microsoft\*.*
    %systemroot%\System32\Wbem\proquota.exe
    %PROGRAMFILES%\Mozilla Firefox\*.dat
    %USERPROFILE%\Cookies\*.txt /x
    %SystemRoot%\system32\fonts\*.*
    %systemroot%\system32\winlog\*.*
    %systemroot%\system32\Language\*.*
    %systemroot%\system32\Settings\*.*
    %systemroot%\system32\*.quo
    %SYSTEMROOT%\AppPatch\*.exe
    %SYSTEMROOT%\inf\*.exe
    %SYSTEMROOT%\Installer\*.exe
    %systemroot%\system32\config\*.bak2
    %systemroot%\system32\Computers\*.*
    %SystemRoot%\system32\Sound\*.*
    %SystemRoot%\system32\SpecialImg\*.*
    %SystemRoot%\system32\code\*.*
    %SystemRoot%\system32\draft\*.*
    %SystemRoot%\system32\MSSSys\*.*
    %ProgramFiles%\Javascript\*.*
    %systemroot%\pchealth\helpctr\System\*.exe /s
    %systemroot%\Web\*.exe
    %systemroot%\system32\msn\*.*
    %systemroot%\system32\*.tro
    %AppData%\Microsoft\Installer\msupdates\*.*
    %ProgramFiles%\Messenger\*.*
    %systemroot%\system32\systhem32\*.*
    %systemroot%\system\*.exe
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
    /md5start
    /md5stop


    • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
    Broni, Jan 15, 2012
    #26

  7. elisabethb Newcomer, in training

    Thank you so much for your help! My computer seems to be back to normal...no problem with pop ups or page redirects.

    Should I still download and run OTL?
    elisabethb, Jan 15, 2012
    #27

  8. Broni Malware Annihilator

    Yes...............
    Broni, Jan 16, 2012
    #28

  9. Broni Malware Annihilator

    Still with me?
    Broni, Jan 21, 2012
    #29
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