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[A] Hard Drive clusters are partly damaged! Help guys Plz

By hamraul
Mar 6, 2012
  1. we were on the internet, antivirus pctools was not active. got the message that my system was infected and a scan was being performed. then it said that the "OS could not find a hdd." multiple screens showed up saying that delayed write failure and that the system was not able to save to the memory location. I installed Avast free AV and it stopped most of the problem. except that when i click on start, there are no programs or anything else for that matter.I have installed malware bytes and it found 4 items and they were removed. I also do not have any Icons on my screen and when exploring the c drive it does not show anything other than docs and settings, 1 user and a start menu. Please help me I can't believe this happened when I am always so aware of my Antivirus being unto date and on.
     
  2. Broni

    Broni Malware Annihilator Posts: 52,895   +344

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ====================================================================

    Let's see, if we can recover your missing features.
    Download and run UnHide
    Let me know, if it worked.
     
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