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[A] PLEASE HELP! My computer got some viruses and shut my firewall off!

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By djscubba
Jan 3, 2012
  1. My computer has recently gotten some viruses and maleware. It shut the fire wall off and wont let me turn it back on. I am in need of some help to get a FREE way to get all of the viruses off my computer and then a FREE anti virus that i can put on so that i wont have this problem anymore! PLEASE HELP!
     
  2. Broni

    Broni Malware Annihilator Posts: 47,630   +267

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     
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