Inactive [A] Problem with browser -- Skype works fine

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MIchael27

hello Skype is working find but THe firs time appened GOogle chrome shutdown and coulnd not conect to internet so I swich whit internet exploreur He work for 10 minute and shut down I install firefox no work So Try reset my rooter my modem Fail
I try to resset my dns FAIL I try download spyware but fail no access internet to download it but my skype work and my second laptop to I install MBR CHECK and this is what the chow

MBRCheck, version 1.2.3
(c) 2010, AD

Command-line:
Windows Version: Windows Vista Home Premium Edition
Windows Information: Service Pack 1 (build 6001), 32-bit
Base Board Manufacturer: Hewlett-Packard
BIOS Manufacturer: Hewlett-Packard
System Manufacturer: Hewlett-Packard
System Product Name: Compaq Presario C700 Notebook PC
Logical Drives Mask: 0x0000001c

Kernel Drivers (total 155):
0x81C17000 \SystemRoot\system32\ntkrnlpa.exe
0x81FD0000 \SystemRoot\system32\hal.dll
0x80400000 \SystemRoot\system32\kdcom.dll
0x80408000 \SystemRoot\system32\mcupdate_GenuineIntel.dll
0x80468000 \SystemRoot\system32\PSHED.dll
0x80479000 \SystemRoot\system32\BOOTVID.dll
0x80481000 \SystemRoot\system32\CLFS.SYS
0x804C2000 \SystemRoot\system32\CI.dll
0x80602000 \SystemRoot\system32\drivers\Wdf01000.sys
0x8067E000 \SystemRoot\system32\drivers\WDFLDR.SYS
0x8068B000 \SystemRoot\system32\drivers\acpi.sys
0x806D1000 \SystemRoot\system32\drivers\WMILIB.SYS
0x806DA000 \SystemRoot\system32\drivers\msisadrv.sys
0x806E2000 \SystemRoot\system32\drivers\pci.sys
0x80709000 \SystemRoot\System32\drivers\partmgr.sys
0x80718000 \SystemRoot\system32\DRIVERS\compbatt.sys
0x8071B000 \SystemRoot\system32\DRIVERS\BATTC.SYS
0x80725000 \SystemRoot\system32\drivers\volmgr.sys
0x80734000 \SystemRoot\System32\drivers\volmgrx.sys
0x8077E000 \SystemRoot\system32\drivers\intelide.sys
0x80785000 \SystemRoot\system32\drivers\PCIIDEX.SYS
0x80793000 \SystemRoot\System32\drivers\mountmgr.sys
0x82201000 \SystemRoot\system32\DRIVERS\iaStor.sys
0x822C9000 \SystemRoot\system32\drivers\atapi.sys
0x822D1000 \SystemRoot\system32\drivers\ataport.SYS
0x822EF000 \SystemRoot\system32\drivers\msahci.sys
0x822F8000 \SystemRoot\system32\drivers\fltmgr.sys
0x8232A000 \SystemRoot\system32\drivers\fileinfo.sys
0x8233A000 \SystemRoot\System32\Drivers\ksecdd.sys
0x8280E000 \SystemRoot\system32\drivers\ndis.sys
0x82919000 \SystemRoot\system32\drivers\msrpc.sys
0x82944000 \SystemRoot\system32\drivers\NETIO.SYS
0x82A01000 \SystemRoot\System32\drivers\tcpip.sys
0x82AEA000 \SystemRoot\System32\drivers\fwpkclnt.sys
0x87E0E000 \SystemRoot\System32\Drivers\Ntfs.sys
0x87F1D000 \SystemRoot\system32\drivers\volsnap.sys
0x87F56000 \SystemRoot\System32\Drivers\spldr.sys
0x87F5E000 \SystemRoot\System32\Drivers\mup.sys
0x87F6D000 \SystemRoot\System32\drivers\ecache.sys
0x87F94000 \SystemRoot\system32\drivers\disk.sys
0x87FA5000 \SystemRoot\system32\drivers\CLASSPNP.SYS
0x87FC6000 \SystemRoot\system32\drivers\crcdisk.sys
0x87FDC000 \SystemRoot\system32\DRIVERS\tunnel.sys
0x87FE7000 \SystemRoot\system32\DRIVERS\tunmp.sys
0x87FF0000 \SystemRoot\system32\DRIVERS\intelppm.sys
0x87E00000 \SystemRoot\system32\DRIVERS\CmBatt.sys
0x87E04000 \SystemRoot\system32\DRIVERS\cpqbttn.sys
0x82BCD000 \SystemRoot\system32\DRIVERS\HIDCLASS.SYS
0x87E07000 \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
0x82BDD000 \SystemRoot\system32\DRIVERS\wmiacpi.sys
0x8BE04000 \SystemRoot\system32\DRIVERS\igdkmd32.sys
0x8C4BF000 \SystemRoot\System32\drivers\dxgkrnl.sys
0x8C55E000 \SystemRoot\System32\drivers\watchdog.sys
0x8C56B000 \SystemRoot\system32\DRIVERS\HDAudBus.sys
0x8C992000 \SystemRoot\system32\DRIVERS\usbuhci.sys
0x8C99D000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
0x8C9DB000 \SystemRoot\system32\DRIVERS\usbehci.sys
0x8C57D000 \SystemRoot\system32\DRIVERS\i8042prt.sys
0x8C590000 \SystemRoot\system32\DRIVERS\kbdclass.sys
0x8C59B000 \SystemRoot\system32\DRIVERS\Apfiltr.sys
0x8C5C7000 \SystemRoot\system32\DRIVERS\mouclass.sys
0x8C5D2000 \SystemRoot\system32\DRIVERS\cdrom.sys
0x8297E000 \SystemRoot\system32\DRIVERS\msiscsi.sys
0x829AC000 \SystemRoot\system32\DRIVERS\storport.sys
0x8C5EA000 \SystemRoot\system32\DRIVERS\TDI.SYS
0x82BE6000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
0x8C5F5000 \SystemRoot\system32\DRIVERS\ndistapi.sys
0x823AB000 \SystemRoot\system32\DRIVERS\ndiswan.sys
0x829ED000 \SystemRoot\system32\DRIVERS\raspppoe.sys
0x823CE000 \SystemRoot\system32\DRIVERS\raspptp.sys
0x823E2000 \SystemRoot\system32\DRIVERS\rassstp.sys
0x807A3000 \SystemRoot\system32\DRIVERS\termdd.sys
0x8C9FB000 \SystemRoot\system32\DRIVERS\swenum.sys
0x807B3000 \SystemRoot\system32\DRIVERS\ks.sys
0x82800000 \SystemRoot\system32\DRIVERS\mssmbios.sys
0x807DD000 \SystemRoot\system32\DRIVERS\umbus.sys
0x8C600000 \SystemRoot\system32\DRIVERS\kbdhid.sys
0x805A2000 \SystemRoot\system32\DRIVERS\usbhub.sys
0x807EA000 \SystemRoot\System32\Drivers\NDProxy.SYS
0x8D009000 \SystemRoot\system32\drivers\HdAudio.sys
0x8D048000 \SystemRoot\system32\drivers\portcls.sys
0x8D075000 \SystemRoot\system32\drivers\drmk.sys
0x8D09A000 \SystemRoot\system32\DRIVERS\HSXHWAZL.sys
0x8D0D8000 \SystemRoot\system32\DRIVERS\HSX_DPV.sys
0x8D209000 \SystemRoot\system32\DRIVERS\HSX_CNXT.sys
0x8D2BE000 \SystemRoot\system32\drivers\modem.sys
0x8D2CB000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
0x8D2D4000 \SystemRoot\System32\Drivers\Null.SYS
0x8D2DB000 \SystemRoot\System32\Drivers\Beep.SYS
0x8D2E2000 \SystemRoot\System32\drivers\vga.sys
0x8D2EE000 \SystemRoot\System32\drivers\VIDEOPRT.SYS
0x8D30F000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
0x8D317000 \SystemRoot\system32\drivers\rdpencdd.sys
0x8D31F000 \SystemRoot\System32\Drivers\Msfs.SYS
0x8D32A000 \SystemRoot\System32\Drivers\Npfs.SYS
0x8D338000 \SystemRoot\System32\DRIVERS\rasacd.sys
0x8D341000 \SystemRoot\system32\DRIVERS\tdx.sys
0x8D357000 \SystemRoot\System32\Drivers\SYMTDI.SYS
0x8D383000 \??\C:\Windows\system32\Drivers\SYMEVENT.SYS
0x8D3A8000 \SystemRoot\System32\Drivers\SYMREDRV.SYS
0x8D3AC000 \SystemRoot\System32\Drivers\SYMDNS.SYS
0x8D3AE000 \SystemRoot\System32\Drivers\SYMNDISV.SYS
0x8D3BB000 \SystemRoot\System32\Drivers\SYMFW.SYS
0x8D3D1000 \SystemRoot\system32\DRIVERS\smb.sys
0x8DA01000 \SystemRoot\system32\drivers\afd.sys
0x8DA49000 \SystemRoot\System32\DRIVERS\netbt.sys
0x8DA7B000 \SystemRoot\system32\DRIVERS\pacer.sys
0x8DA91000 \SystemRoot\system32\DRIVERS\SymIMv.sys
0x8DA9A000 \SystemRoot\system32\DRIVERS\netbios.sys
0x8DAA8000 \SystemRoot\system32\DRIVERS\wanarp.sys
0x8DABB000 \SystemRoot\system32\DRIVERS\rdbss.sys
0x8DAF7000 \SystemRoot\system32\drivers\nsiproxy.sys
0x8DB01000 \SystemRoot\System32\Drivers\dfsc.sys
0x8DB18000 \SystemRoot\system32\DRIVERS\cdfs.sys
0x8DB2E000 \SystemRoot\system32\drivers\RTSTOR.SYS
0x8DB40000 \SystemRoot\system32\drivers\USBD.SYS
0x8DB42000 \SystemRoot\System32\Drivers\crashdmp.sys
0x82B05000 \SystemRoot\System32\Drivers\dump_iaStor.sys
0x8DB4F000 \SystemRoot\system32\DRIVERS\usbccgp.sys
0x81440000 \SystemRoot\System32\win32k.sys
0x8DB66000 \SystemRoot\System32\drivers\Dxapi.sys
0x8DB70000 \SystemRoot\System32\Drivers\usbvideo.sys
0x8DB91000 \SystemRoot\system32\DRIVERS\monitor.sys
0x81660000 \SystemRoot\System32\TSDDD.dll
0x81680000 \SystemRoot\System32\cdd.dll
0x8DBA0000 \SystemRoot\system32\drivers\luafv.sys
0x8DBC3000 \SystemRoot\system32\DRIVERS\lltdio.sys
0x8DBD3000 \SystemRoot\system32\DRIVERS\nwifi.sys
0x8D3E5000 \SystemRoot\system32\DRIVERS\ndisuio.sys
0x8D3EF000 \SystemRoot\system32\DRIVERS\pnarp.sys
0x8D1DB000 \SystemRoot\system32\DRIVERS\purendis.sys
0x8D1E5000 \SystemRoot\system32\DRIVERS\rspndr.sys
0xA820A000 \SystemRoot\system32\drivers\HTTP.sys
0xA8277000 \SystemRoot\System32\DRIVERS\srvnet.sys
0xA8294000 \SystemRoot\system32\DRIVERS\bowser.sys
0xA82AD000 \SystemRoot\System32\drivers\mpsdrv.sys
0xA82C2000 \SystemRoot\system32\drivers\spsys.sys
0xA8371000 \SystemRoot\system32\drivers\mrxdav.sys
0xA8391000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
0xA83B0000 \SystemRoot\system32\DRIVERS\mrxsmb10.sys
0x805D6000 \SystemRoot\system32\DRIVERS\mrxsmb20.sys
0xA860F000 \SystemRoot\System32\DRIVERS\srv2.sys
0xA8636000 \SystemRoot\System32\DRIVERS\srv.sys
0xA8684000 \SystemRoot\system32\DRIVERS\mdmxsdk.sys
0xA8688000 \SystemRoot\system32\drivers\peauth.sys
0xA8766000 \SystemRoot\System32\Drivers\secdrv.SYS
0xA8770000 \SystemRoot\System32\drivers\tcpipreg.sys
0xA877C000 \SystemRoot\system32\DRIVERS\xaudio.sys
0xA8784000 \SystemRoot\system32\DRIVERS\ipnat.sys
0xA87AA000 \SystemRoot\system32\drivers\MSPQM.sys
0xA87AC000 \SystemRoot\system32\drivers\MSPCLOCK.sys
0xA87AE000 \SystemRoot\system32\DRIVERS\Rtnicxp.sys
0x8C609000 \SystemRoot\system32\DRIVERS\NETw5v32.sys
0xA87BF000 \??\C:\Users\scottie\AppData\Local\Temp\pcttProtect32.sys
0x77410000 \Windows\System32\ntdll.dll

Processes (total 71):
0 System Idle Process
4 System
460 C:\Windows\System32\smss.exe
536 csrss.exe
584 csrss.exe
592 C:\Windows\System32\wininit.exe
632 C:\Windows\System32\services.exe
656 C:\Windows\System32\winlogon.exe
680 C:\Windows\System32\lsass.exe
688 C:\Windows\System32\lsm.exe
832 C:\Windows\System32\svchost.exe
892 C:\Windows\System32\svchost.exe
928 C:\Windows\System32\svchost.exe
1020 C:\Windows\System32\svchost.exe
1048 C:\Windows\System32\svchost.exe
1068 C:\Windows\System32\svchost.exe
1172 C:\Windows\System32\audiodg.exe
1204 C:\Windows\System32\SLsvc.exe
1268 C:\Windows\System32\svchost.exe
1428 C:\Windows\System32\svchost.exe
1632 C:\Windows\System32\spoolsv.exe
1656 C:\Windows\System32\svchost.exe
1872 C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
2000 C:\Program Files\Common Files\LightScribe\LSSrvc.exe
220 C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
384 C:\Windows\System32\svchost.exe
472 C:\Program Files\CyberLink\Shared Files\RichVideo.exe
488 C:\Windows\System32\java.exe
496 C:\Windows\System32\svchost.exe
772 C:\Windows\System32\svchost.exe
1036 C:\Windows\System32\SearchIndexer.exe
740 C:\Windows\System32\drivers\XAudio.exe
1956 C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
2104 C:\Windows\System32\taskeng.exe
2564 C:\Windows\System32\alg.exe
3528 C:\Windows\System32\taskeng.exe
3584 C:\Windows\System32\dwm.exe
3772 C:\Program Files\Apoint2K\Apoint.exe
3780 C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
3788 C:\Program Files\HP\QuickPlay\QPService.exe
3800 C:\Program Files\Windows Defender\MSASCui.exe
3808 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
3836 C:\Program Files\Common Files\Java\Java Update\jusched.exe
3868 C:\Program Files\Linksys\Linksys EasyLink Advisor\Linksys EasyLink Advisor.exe
3912 C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
4024 C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
4056 C:\Windows\ehome\ehtray.exe
4072 C:\Program Files\Skype\Phone\Skype.exe
1280 C:\Program Files\Windows Media Player\wmpnscfg.exe
2848 C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
2624 C:\Windows\ehome\ehmsas.exe
2732 WmiPrvSE.exe
388 C:\Program Files\Windows Media Player\wmpnetwk.exe
1532 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
3320 C:\Program Files\Apoint2K\ApntEx.exe
3616 C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Service.exe
4092 C:\Windows\System32\taskmgr.exe
3768 C:\Windows\explorer.exe
5404 C:\Windows\System32\conime.exe
2880 C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
1180 C:\Program Files\Mozilla Firefox\firefox.exe
2992 C:\Program Files\Internet Explorer\ieuser.exe
4780 C:\Program Files\Internet Explorer\iexplore.exe
828 C:\Windows\HelpPane.exe
5356 C:\Windows\System32\taskeng.exe
3028 C:\Windows\System32\SearchProtocolHost.exe
4784 C:\Windows\System32\SearchFilterHost.exe
6056 C:\Windows\explorer.exe
4500 dllhost.exe
4332 dllhost.exe
4052 C:\Users\scottie\Desktop\MBRCheck.exe

\\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)
\\.\D: --> \\.\PhysicalDrive0 at offset 0x00000022`56f09600 (NTFS)

PhysicalDrive0 Model Number: HitachiHTS542516K9SA00, Rev: BBCOC32P

Size Device Name MBR Status
--------------------------------------------
149 GB \\.\PhysicalDrive0 Unknown MBR code
SHA1: D94F393960D1CD66C2071F2D7260A5196DF105AC


Found non-standard or infected MBR.
Enter 'Y' and hit ENTER for more options, or 'N' to exit:
Options:
[1] Dump the MBR of a physical disk to file.
[2] Restore the MBR of a physical disk with a standard boot code.
[3] Exit.
 
Welcome aboard
yahooo.gif


Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running tools or applying updates other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
 
I try Malwarebytes but I coulnt uptade the harware my internet dont work on that on to do to load the programe and update I can just use skype
 
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