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[A] System Check malware partial removal ?

By allsupersaver
Jan 3, 2012
  1. I got the System Check malware tonight. McAfee (came free with my one month old computer) automatically blocked a couple of Trojans at time of attack. I immediately ran a full computer scan with McAfee. It found something and removed it. I also went to Microsoft and ran the safety scanner. It found one Trojan and removed it and partially removed another. I clicked on a link in the results to update and fully remove. After that, I updated Malwarebytes and ran it. It found two objects and removed them. Then I restarted and ran Malwarebytes again. It found nothing. I ran TDSSKiller and it also found nothing. I don't have the annoying System Check messages anymore, but I still have only a couple of icons on my desktop and my Start Menu is empty. I can find programs if I do a Search. What else do I need to do?
    Here is my first Malwarebytes scan log:
    Malwarebytes Anti-Malware 1.60.0.1800
    www.malwarebytes.org

    Database version: v2012.01.03.01

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Amanda :: ALL-PC [administrator]

    1/3/2012 1:25:09 AM
    mbam-log-2012-01-03 (01-25-09).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 175152
    Time elapsed: 2 minute(s), 8 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 2
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
     
  2. allsupersaver

    allsupersaver TS Rookie Topic Starter

    And here is the latest malwarebytes log:

    Malwarebytes Anti-Malware 1.60.0.1800
    www.malwarebytes.org

    Database version: v2012.01.03.01

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Amanda :: ALL-PC [administrator]

    1/3/2012 2:01:30 AM
    mbam-log-2012-01-03 (02-01-30).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 175751
    Time elapsed: 2 minute(s), 37 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
     
  3. Broni

    Broni Malware Annihilator Posts: 52,897   +344

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ===================================================================================

    Let's see, if we can recover your missing features.
    Download and run UnHide
    Let me know, if it worked.
     
  4. allsupersaver

    allsupersaver TS Rookie Topic Starter

    UnHide seems to have worked for the most part. I don't see the shortcuts in the start menu, or the portions on the right side of the start menu such as My Documents, Control Panel, Pictures, etc. that used to be there. However, when I go into All Programs, it seems everything is there, and if I search for "My Documents" it actually finds them now.
     
  5. Broni

    Broni Malware Annihilator Posts: 52,897   +344

    That menu is made by two sections.

    The upper portion are pinned programs.
    You can pin any program by right clicking on it and then clicking on "Pin to start menu"
    Right click on Start button, click "Properties" and "Start menu" tab.

    Bottom part are frequently used programs.
    Make sure both boxes are checked in "Privacy" section.
    When you do this the above section will repopulate over time.

    While at "Start menu" tab, click on "Customize" tab and checkmark all items you want see on right hand side.

    Then....

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.
     
  6. allsupersaver

    allsupersaver TS Rookie Topic Starter

    Thanks, that helped. Already ran my antivirus and MBAM and posted it's log. So you still need the GMER and DDS?
     
  7. Broni

    Broni Malware Annihilator Posts: 52,897   +344

    Correct......
     
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