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[A] Virus hit external drive, folders now hidden

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By jbmorgan
Dec 13, 2011
Topic Status:
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  1. I made the mistake of letting a friend connect one of my external drives to his laptop without knowing that he wasn't running any anti-virus software. As soon as I reconnected it to my own netbook, I got a virus warning. Fortunately, my anti-virus seems to have stopped anything from getting through to my computer itself, and I ran the anti-virus on my external drive, as well as Malwarebytes, several times and it now appears to be clean. However, all of my folders have been rendered invisible. I was able to view them again by changing my settings to allow hidden folders and system folders to be viewed, and everything seems to be there, but it would be nice to get things back to the way they were. Is there any way to do that?
  2. Broni

    Broni Malware Annihilator Posts: 46,492   +252

    What is an actual unsolved issue?
  3. jbmorgan

    jbmorgan Newcomer, in training Topic Starter Posts: 81

    Hello again, Broni,

    Is there any way to restore the folders so that they are visible again, rather than having them only come up as hidden folders?
  4. Broni

    Broni Malware Annihilator Posts: 46,492   +252

    Let's see, if we can recover your missing features.
    Download and run UnHide
    Let me know, if it worked.
  5. jbmorgan

    jbmorgan Newcomer, in training Topic Starter Posts: 81

    Broni, unfortunately, no, it didn't work.
  6. Broni

    Broni Malware Annihilator Posts: 46,492   +252

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
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