Solved Another case of system check malware

I ran everything requested from safe mode, then logged in regular mode with wife's profile and all seems fine, however, there is nothing in any of the "all programs" folders.... they are all empty. Do I need to reload software to restore them? Also, should I try to log in regular mode with my profile?

Thanks again for your expert help and all the time you have spent helping me.!

DK
 
I wish you told me earlier about it.
We cleaned temporary files, so you'll have to restore those items manually.
See my manual HERE
 
Ok, manually restored the programs per your instructions and all seems well in regular mode, wife's profile. Do you think my user profile is toast or salvageable..?

Thanks again..!
 
Worked through the process of creating a new user profile, but after creating it within "User Accounts" there was no folder created in my documents and settings folder. I logged out and back in trying both safe and regular mode with no change, so I created the folder with the new user name in docs and settings and transferred all files into it except the (3) files identified as "do not transfer" in the documentation. The new user does appear on startup screen and will work, but none of my desktop data appears. Obviously, I am doing something wrong... suggestions.?

Sorry for being such a novice and taking up more of your time and thanks again.
DK
 
At this point....

In this forum, we make sure, your computer is free of malware and your computer is clean :)
Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
You'll get more attention.

Good luck!
 
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