TechSpot

Another Vundo removal

By Dragon0980
Jan 30, 2009
  1. I hate to use my first post this way, but I need help finishing off this nasty little bug. Experienced the classic system lag symptom, and McAfee finding the virus, but not really seeming to do anything about it that I've heard of from others, though luckily I haven't had the popups at all.. Virus name as found by McAfee is Vundo!grb and files it was found in at last scan were qxncmcai.ini and qxncmcai.tmp (if that helps any).

    Log files as per the 8 Steps are attached.

    Thanks in advance to anyone that can help
    -Dragon0980-
     
  2. Dragon0980

    Dragon0980 TS Rookie Topic Starter

    Can somebody please help? I don't know what to look for, so I can't do this on my own.
     
  3. mflynn

    mflynn TS Rookie Posts: 2,793

    You were eat up infested.

    Run HJT Scan only select and remove the below
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kidue.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\kidue.dll/sp.html#28129
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com/?o=101760&l=dis
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ghfwi.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ghfwi.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ghfwi.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\kidue.dll/sp.
    O2 - BHO: (no name) - {3E948DE2-4EA9-DB4D-D6CA-C5AB6D316BD5} - (no file)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: (no name) - {C6506175-0AD1-05AA-F4AA-70AADEF964CA} - (no file)
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O20 - AppInit_DLLs: coeapx.dll

    OK the cleans required a reboot did you reboot?

    If not reboot UPDATE SAS and MBAM and run again. There will be more on these 2nd runs.

    Post both logs again, and a new HJT log last after not before the above are run.

    Mike
     
  4. Dragon0980

    Dragon0980 TS Rookie Topic Starter

    Thanks, will get on this immediately, and repost as soon as I can!
     
  5. Dragon0980

    Dragon0980 TS Rookie Topic Starter

    Ok, just (finally) got all the scans completed and new logs saved. I did reboot after each of the cleans while running through the 8 Steps previously.

    Steps taken with your instructions today:

    -Used HJT to clean the lines you listed, rebooted
    -Updated MBAM and SAS to current builds
    -Uninstalled several unrelated programs, and a bad malware remover program a housemate had installed without knowing it was bad.
    -Scanned and cleaned usung MBAM, rebooted to complete, saved log
    -Scanned and cleaned using SAS, rebooted to complete, saved log
    -Scanned using HJT, saved log
    -Posting results now

    Thanks again, and hoping for good news to come out of this round, but prepared for more if necessary.
     
  6. mflynn

    mflynn TS Rookie Posts: 2,793

    OK looks good but just to be sure, do the below.

    Download SD Fix to Desktop.

    http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

    On Desktop run SDdFix It will run (install) then close.

    Then reboot into Safe Mode

    As the computer starts up, tap the F8 key several times.

    On the Boot menu Choose Safe Mode.

    Click thu all the prompts to get to desktop.

    At Desktop
    My Computer C: drive. Double-click to open.

    Look for a folder called SD Fix. Double-click to enter SD Fix.

    Double-click to RunThis.bat. Type Y to begin.

    SD Fix does its job.

    When prompted hit the enter key to restart the computer

    Your computer will reboot.

    On normal restart the Fixtool will run again and complete the removal process then say Finished,
    Hit the Enter key to end the script and load your desktop icons.

    Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
    Attach the Report.txt file to your next post.
    =========================================
    Download ComboFix

    NOTE: If you have had ComboFix more than a few days old delete and re-download.

    Get it here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    Or here: http://subs.geekstogo.com/ComboFix.exe

    Double click combofix.exe follow the prompts.

    When finished, it will open a log.
    Attach the log and a new HJT log in your next reply.

    Note: Do not click combofix's window while its running. That may cause it to stall.

    Mike
     
  7. Dragon0980

    Dragon0980 TS Rookie Topic Starter

    Starting on latest instructions. May take a bit to complete, but will post latest logs when done.
     
  8. Dragon0980

    Dragon0980 TS Rookie Topic Starter

    Ok, experienced a lot of frustration involving McAfee that resulted in the first two scans/fixes with SDF going bad. The first scan did show that it removed several trojans before it died, and so the first log is attached as well, despite it only being a fragment of what it should be. I would recommend that in the future you instruct the people you help to disable their live scanning applications before using SFX/CF.

    The current lot of logs are attached: 2 SDF, 1 CF and the latest HJT log.

    Thanks again, and hoping this bunch of logs gets me the all clear.
     
  9. mflynn

    mflynn TS Rookie Posts: 2,793

    I'll try to remind to turn off but it is covered in the 8 Steps!

    OK good job!

    Run ComboFix once more to confirm it finds no more, and the log is clean this time, if so we are clean and finished.

    Status on computers performance and any remaining issues.

    Mike
     
  10. Dragon0980

    Dragon0980 TS Rookie Topic Starter

    Ok, hopefully this is the last of the log posting. Went through CF process again, and did another HJT scan for the heck of it, since it seems to be a standard last step.

    Thanks a ton for all your help!

    -

    And a quick edit in regards to the performance and issues:
    Everything seems to be running fine, and speed seems to be back up to pre-infection speed. No issues to report, that anyone can help with (need to recustomize the order of my start menu :( ). Only complaint is that the desire to plant a foot in certain parts of the virus programmer's anatomy will, quite unfortunately, go unfulfilled.
     
  11. mflynn

    mflynn TS Rookie Posts: 2,793

    Browse to here and delete the temp01 c:\program files\temp01

    Then....

    Thread closing-------------------------------------------------------------------

    Some of these tools update so often they require downloading again later if needed. But keep and run MBAM and SAS to maintain.

    Remove ComboFix
    Start-Run
    type
    combofix /u
    Hit enter or click OK.

    Please download OTCleanIt http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe

    Save to desktop.

    This will remove all the tools we used to clean your computer.


    Double-click OTCleanIt.exe. Click CleanUp. Yes to the "Begin cleanup Process?"

    Approve all if prompted by Firewall. Approve Widows Defender or other guards or security programs while OTCleanIt attempting access to the Internet to allow all.

    If prompted to Reboot click, Yes.
    OTCleanit will delete itself when finished, If not delete it by yourself.

    -------------------------------------------------------------------------------------
    Run CCleaner again twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

    Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found.

    KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
    Fantastic cleaner.
    -------------------------------------------------------------------------------------
    The issues can and are likely found is in System Restore so do the below

    Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".

    Then Start-Programs-Accessories-System Tools-Disk Cleanup
    Click OK to accept C:
    Select all Boxes
    Then click More Options
    Here click System Restore and OK to "Are you sure" and the OK to Run.

    As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

    It clears what is known as Shadow copies which are used by specialized back up programs.

    This is if you have the Volume Shadow Copy running which is the default.
    -------------------------------------------------------------------------------------

    Every two weeks or so, run MBAM and SAS until clean.

    They take a while, so leave scanning while you are sleeping working or watching TV. If not done under the gun they can be scheduled not to interfere with computer time.

    If they find something they can not clean, then get back to us.

    Additionally run CCleaner. ATF-Cleaner and KCleaner.
    ----------------------------------------------------------------------------------------
    I have been using ThreatFire for more than a year, it just went from ver 3 to ver 4.

    It was designed to be used with and to co-exist with other Virus scanners.

    Additionally it uses a totally different process to protect. While conventional Virus scanners work from definitions ThreatFire works on recognizing Virus/Malware activity.

    It's like looking at it with 2 sets of eyes and from a different angle.

    It works like some Firewalls do to learn what is good/bad.

    After install it will ask you about everything that could be a security issue. For example the first time you run IE or FireFox it will prompt you. You would answer to approve and remember the setting. From then on no more prompts about IE or FireFox unless the exe changes like in an update.

    As it queries you about the prompt to help you determine to approve or not you can google it with one click.

    http://www.threatfire.com/Download/
    -------------------------------------------------------------------------------------
    Look at http://www.javacoolsoftware.com/spywareblaster.html

    Run SpyBot ocassionally and use the Immunize function.
    http://www.safer-networking.org/en/download/

    I highly reccomend Hostman: Hostman http://majorgeeks.com/HostsMan_d4592.html

    Download install run and allow it to disable DNS Client and select all Host files and then Update and install all host files.

    A Disk Scan (chkdsk) and Defrag are in order.

    Mike
     
     
  12. Dragon0980

    Dragon0980 TS Rookie Topic Starter

    Did all that you recommended, though it took me a while to complete. Thanks a ton for everything! Hopefully I won't have to come back for anything like this again.
     
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