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Ask.com steals browser home page

By humblejohn
Jan 27, 2009
  1. wasn't sure where to put this post but ask.com has somehow managed to insert itself as my home page. I tried internet options in control panel. typed in google.com with no luck. ask.com continues to boot up as if I had done nothing. I erased ask.com from the "search results" section and still nothing changes. I set google as the default home page-nothing works. Is there anyway to get home page changed to google. thanks in advance
    Browser is Mozilla
    _________________
    dell 4600c w/19 lcd ; 2.4 p4, 80 g hd
    nvidia geforce 4 mx 440 w agp8x
     
  2. mailpup

    mailpup TS Special Forces Posts: 6,979   +362

    Internet options would change only Windows Internet Explorer browser. Do you have Firefox and if so which version? It's not clear to me but did you try changing the home page under Tools > Options > Main?
     
  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Once ask.com is on the system, it gives you a Toolbar, a search feture and a few other entries. Have you tried taking all Ask.com related entries off of Startup, then uninstalling it?

    Easiest to boot into Safe Mode:
    Start> Run> msconfig> enter> Selective Startup> Startup tab> UNCHECK all Ask.com entries> Apply> OK.

    Control Panel> Add/Remove Programs> UNINSTALL all Ask.com entries.

    Reboot into Normal Mode: NOTE: you will get a nag message that you can ignore and close after checking 'don't show this message again.' Stay in Selective Startup.

    Now reset the homepage to whatever you want. If you still cannot, follow this:

    Internet Explorer 6 (presumably 7 too)
    Firefox
    And a note for the future: look carefully at any screen where you are doing a download. Many are coming with these nuisance Toolbars and programs already checked. It's easier to uncheck there than to get rid of it once on the system.
     
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