Asus freezing and rebooting even after reformat

By bjj8383
Nov 5, 2012
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  1. My Asus G73JH laptop [Windows 7 Home Premium 64 bit] is about 2.5 years old and the other day it began suddenly freezing and rebooting. What I mean by that is the following: A) When it freezes, there is no warning, no gradual slow down, no anything. The mouse instantly refuses to respond, the computer makes no "thinking" internal noises, nothing. I'm forced to hard reboot. B) When it reboots itself, it is also instantly. There is no gradual closing of programs, it's just SHABANG.

    This became an issue suddenly. One day it was fine, the next it was doing this unpredictably.

    So I decided to go ahead and reformat the thing and re-installed everything via the Asus-provided "AI Recovery Burner" program.

    Annnd it's still having the same problems. Not only did I experience several errors when trying to do the million and one Windows updates, but it's still freezing and rebooting. Even in safe mode, it freezes. The timing of these things is unpredictable, it could happen 2 minutes after boot-up or, the computer could run fine for hours. So far, the freezing is much more common than the rebooting.

    Assuming the issue was hardware related, I ran Memtest86 last night for 7 iterations and it turned up zero errors.

    Please give me suggestions as to what could be wrong. Thanks in advance.

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,457   +135

    Are there any yellow Exclamation Points in the device manager? The hard drive could be failing
  3. bjj8383

    bjj8383 Newcomer, in training Topic Starter

    There are no yellow !'s. I don't suppose there's some sort of "hard drive test" program?
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,457   +135

    Go to Computer and right-click on the C drive. Select Properties, Tools, Check Now. Put a check in both boxes to set a disk check on the next computer start up


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