The link listed on Julio's post (https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/)
seems to be no longer available.
http://free.grisoft.com/doc/5390/us/frt/0?prd=asf
seems to be no longer available.
http://free.grisoft.com/doc/5390/us/frt/0?prd=asf