AVG trojan horse problem.

Inactive
By ToshibaProblems
Mar 2, 2013
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  1. So I have a Toshiba, The charger broke a while back, Ill say maybe 2 months ago at least. I went and bought a charger today, And when I turned it on, An "AVG resident alert" or something like that kept popping up saying it has detected trojan horse malware or something. I also have looked at another forum on this website that had instructions on a similar pop up window problem that is also happening at the same time on my computer. The link to the forum is below.


    http://www.techspot.com/community/topics/avg-keeps-detecting-trojan-but-wont-remove.183598/


    Also, There is also another pop up window that is asking for administrator permission.
  2. Broni

    Broni Malware Annihilator Posts: 46,433   +252

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
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