TechSpot

BF2.exe and WIN 7 64 bit BSOD

By revollucione
Feb 7, 2010
Topic Status:
Not open for further replies.
  1. Hello My name is Mike.Anybody can tray to help my with my problem.I have a problem only with this game to which cause BSOD on my machine ussualy when there is new map loading.Please let me know what info exaclty you need form me.I am open to help us much as I can.Thank you.

    BTW-there is no overheating,there is no old driver as I know and my PSU is 1000W Zalman heatpipe.
  2. Archean

    Archean TechSpot Paladin Posts: 6,048   +75

    Do you have an creative sound card in your system? And which antivirus/firewall you are running?
  3. revollucione

    revollucione TS Rookie Topic Starter

    Hello yes I have Soundblaster X-Fi Fatality and antivirus also firewall is eScan.
  4. morpheus1021

    morpheus1021 TS Rookie

    Mike,
    Can you post as much information about the system you are trying to play this game on? Specifically the kind of graphics card your computer has in it? First try to uninstall the game and reinstall it. It might have a corrupted file.
  5. revollucione

    revollucione TS Rookie Topic Starter

    Hi Morpheus I have to reinstal game always after BSOD otherwise its not working so there is no problem.Info about my system is in my System specs.
  6. Archean

    Archean TechSpot Paladin Posts: 6,048   +75

    Soundblaster X-Fi Fatality drivers can cause BF2 related BSOD... and even in your case i think its worth having look at it, uninstall your creative's drivers; get the card out of your system and see does it help.
  7. revollucione

    revollucione TS Rookie Topic Starter

    No I didnt put it out but I am sure it has to do something with sound card!I am working on solution now.
  8. Archean

    Archean TechSpot Paladin Posts: 6,048   +75

    Alright good luck, do update about the situation.
  9. Broni

    Broni Malware Annihilator Posts: 46,787   +254

    Download BlueScreenView
    No installation required.
    Double click on BlueScreenView.exe file to run the program.
    When scanning is done, go Edit>Select All.
    Go File>Save Selected Items, and save the report as BSOD.txt.
    Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
  10. revollucione

    revollucione TS Rookie Topic Starter

    Here you go

    I found there is a problem with Creative card and 64bit systyems with battlefield 2 games.SO it is definitely my soundcard problem.There is few topics here


    Here u go the list of BSODs

    ==================================================
    Dump File : 020710-12386-01.dmp
    Crash Time : 07/02/2010 18:08:57
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : ffffffff`94050000
    Parameter 2 : 00000000`00000000
    Parameter 3 : fffff800`02cafe60
    Parameter 4 : 00000000`00000005
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+71f00
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\minidump\020710-12386-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 020610-12901-01.dmp
    Crash Time : 06/02/2010 20:16:57
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : ffffffff`82550000
    Parameter 2 : 00000000`00000000
    Parameter 3 : fffff800`02ce4e60
    Parameter 4 : 00000000`00000005
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+71f00
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\minidump\020610-12901-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 020610-12776-01.dmp
    Crash Time : 06/02/2010 16:08:01
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : ffffffff`90320000
    Parameter 2 : 00000000`00000000
    Parameter 3 : fffff800`02ceee60
    Parameter 4 : 00000000`00000005
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+71f00
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\minidump\020610-12776-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 020410-13962-01.dmp
    Crash Time : 04/02/2010 16:11:44
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`080df160
    Parameter 2 : fffff880`0ff98a20
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`0000000d
    Caused By Driver :
    Caused By Address :
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\minidump\020410-13962-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 012910-12604-01.dmp
    Crash Time : 29/01/2010 22:12:38
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : ffffffff`83f10000
    Parameter 2 : 00000000`00000000
    Parameter 3 : fffff800`02cf0e60
    Parameter 4 : 00000000`00000005
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+71f00
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\minidump\012910-12604-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 012810-12417-01.dmp
    Crash Time : 28/01/2010 19:00:03
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : ffffffff`822b0000
    Parameter 2 : 00000000`00000000
    Parameter 3 : fffff800`02cdbe60
    Parameter 4 : 00000000`00000005
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+71f00
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\minidump\012810-12417-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 012710-13306-01.dmp
    Crash Time : 27/01/2010 19:10:13
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : ffffffff`817e9000
    Parameter 2 : 00000000`00000000
    Parameter 3 : fffff800`02cdce60
    Parameter 4 : 00000000`00000005
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+71f00
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\minidump\012710-13306-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 012610-13228-01.dmp
    Crash Time : 26/01/2010 20:26:36
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : ffffffff`80962000
    Parameter 2 : 00000000`00000000
    Parameter 3 : fffff800`02ca8e60
    Parameter 4 : 00000000`00000005
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+71f00
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\minidump\012610-13228-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 012310-12792-01.dmp
    Crash Time : 23/01/2010 15:51:59
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : ffffffff`82d0e000
    Parameter 2 : 00000000`00000000
    Parameter 3 : fffff800`02ce2e60
    Parameter 4 : 00000000`00000005
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+71f00
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\minidump\012310-12792-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 012010-12573-01.dmp
    Crash Time : 20/01/2010 13:37:43
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : ffffffff`80f90000
    Parameter 2 : 00000000`00000000
    Parameter 3 : fffff800`02ce5e60
    Parameter 4 : 00000000`00000005
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+71f00
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\minidump\012010-12573-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================


    ==================================================
    Dump File : 111609-14164-01.dmp
    Crash Time : 16/11/2009 19:04:04
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`070444e0
    Parameter 2 : fffff880`0ff89f80
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\minidump\111609-14164-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================
  11. revollucione

    revollucione TS Rookie Topic Starter

    ANd here is dmp file from winDBg it is Dump File : 020710-12386-01.dmp



    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\020710-12386-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02c1e000 PsLoadedModuleList = 0xfffff800`02e5be50
    Debug session time: Sun Feb 7 18:07:37.010 2010 (GMT+0)
    System Uptime: 0 days 0:42:06.820
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........................
    Loading User Symbols
    Loading unloaded module list
    ........
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 50, {ffffffff94050000, 0, fffff80002cafe60, 5}

    Unable to load image \SystemRoot\system32\drivers\ctoss2k.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ctoss2k.sys
    *** ERROR: Module load completed but symbols could not be loaded for ctoss2k.sys

    Could not read faulting driver name
    Probably caused by : ctoss2k.sys ( ctoss2k+5d92 )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced. This cannot be protected by try-except,
    it must be protected by a Probe. Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: ffffffff94050000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80002cafe60, If non-zero, the instruction address which referenced the bad memory
    address.
    Arg4: 0000000000000005, (reserved)

    Debugging Details:
    ------------------


    Could not read faulting driver name

    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ec60e0
    ffffffff94050000

    FAULTING_IP:
    nt!MmProbeAndLockPages+130
    fffff800`02cafe60 410fb601 movzx eax,byte ptr [r9]

    MM_INTERNAL_CODE: 5

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0x50

    PROCESS_NAME: BF2.exe

    CURRENT_IRQL: 0

    TRAP_FRAME: fffff88006adb530 -- (.trap 0xfffff88006adb530)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000008 rbx=0000000000000000 rcx=0000000000000000
    rdx=0000000000000008 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002cafe60 rsp=fffff88006adb6c0 rbp=fffff88006adb850
    r8=fffffa80091a5890 r9=ffffffff94050000 r10=0000000000000008
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei ng nz ac pe nc
    nt!MmProbeAndLockPages+0x130:
    fffff800`02cafe60 410fb601 movzx eax,byte ptr [r9] ds:ffffffff`94050000=??
    Resetting default scope

    LAST_CONTROL_TRANSFER: from fffff80002d0db91 to fffff80002c8ff00

    STACK_TEXT:
    fffff880`06adb3c8 fffff800`02d0db91 : 00000000`00000050 ffffffff`94050000 00000000`00000000 fffff880`06adb530 : nt!KeBugCheckEx
    fffff880`06adb3d0 fffff800`02c8dfee : 00000000`00000000 ffffffff`ffffffff 00000000`00000f00 fffff800`02dc24d3 : nt! ?? ::FNODOBFM::`string'+0x40f5b
    fffff880`06adb530 fffff800`02cafe60 : fffffa80`081bab40 fffff800`02d02460 fffffa80`081bab40 00000000`00000001 : nt!KiPageFault+0x16e
    fffff880`06adb6c0 fffff880`042a7d92 : fffffa80`091a5860 00000000`00000300 00000000`00000002 ffffffff`94050000 : nt!MmProbeAndLockPages+0x130
    fffff880`06adb7d0 fffffa80`091a5860 : 00000000`00000300 00000000`00000002 ffffffff`94050000 00000000`00000000 : ctoss2k+0x5d92
    fffff880`06adb7d8 00000000`00000300 : 00000000`00000002 ffffffff`94050000 00000000`00000000 fffffa80`073d11d0 : 0xfffffa80`091a5860
    fffff880`06adb7e0 00000000`00000002 : ffffffff`94050000 00000000`00000000 fffffa80`073d11d0 00000000`00000000 : 0x300
    fffff880`06adb7e8 ffffffff`94050000 : 00000000`00000000 fffffa80`073d11d0 00000000`00000000 fffff880`04382078 : 0x2
    fffff880`06adb7f0 00000000`00000000 : fffffa80`073d11d0 00000000`00000000 fffff880`04382078 00000000`00000000 : 0xffffffff`94050000


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    ctoss2k+5d92
    fffff880`042a7d92 ?? ???

    SYMBOL_STACK_INDEX: 4

    SYMBOL_NAME: ctoss2k+5d92

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: ctoss2k

    IMAGE_NAME: ctoss2k.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4a26b997

    FAILURE_BUCKET_ID: X64_0x50_ctoss2k+5d92

    BUCKET_ID: X64_0x50_ctoss2k+5d92

    Followup: MachineOwner
    ---------
     
  12. Broni

    Broni Malware Annihilator Posts: 46,787   +254

    Majority of your errors are listed as PAGE_FAULT_IN_NONPAGED_AREA @ ntoskrnl.exe
    In my opinion, it'd indicate RAM issue. Computer RAM, or video RAM (if you have separate video card).
    Do you have separate video card, or on-board video?
  13. revollucione

    revollucione TS Rookie Topic Starter

    I have GTX 295, and 6gb Dominator gt RAM which are ok for sure...

    But you should consider it could by also Memory which is on My Souncard ;o)
  14. Broni

    Broni Malware Annihilator Posts: 46,787   +254

    You know that because...?
  15. revollucione

    revollucione TS Rookie Topic Starter

    Before you aswered to me I posted two Posts.One was from Bluescreen wiew and second from WINDbg Both posts include one and same Dump file Which is Dump File : 020710-12386-01.dmp Why this Dumpfile from Bluscreenview says ,,Caused by driver ntoskrnl.exe'' and same Dumpfile from WINDBG refer to problem ,,Probably caused by : ctoss2k.sys'' ?
  16. revollucione

    revollucione TS Rookie Topic Starter

    I tested memory of course and graphic card there is no problem with other games at all which use a lot of more memory than BF2.So I guess it is ok.
  17. Broni

    Broni Malware Annihilator Posts: 46,787   +254

    You have only one error indicating ctoss2k.sys. All others are different.
    BSOD diagnose is rarely definitive, so if you feel like reinstalling sound driver may help, go ahead and do it :)
  18. Archean

    Archean TechSpot Paladin Posts: 6,048   +75

    You have SB's driver error in there as you guys noted; and as i said earlier simply reinstalling drivers will not do anything at all; unless of course creative have released new drivers.
  19. Broni

    Broni Malware Annihilator Posts: 46,787   +254

    Sometimes drivers get corrupted. It's not necessary about newer version.
  20. Archean

    Archean TechSpot Paladin Posts: 6,048   +75

    I agree to this assertion sometimes they do; but i have seen this issue personally as well as on many other forums; only way i could fix it was uninstall the drivers and remove the card. Although, having said that, its been few months and i haven't checked back with that friend on this issue, so i am assuming he has simply dumped the sound card without bothering about any new drivers which may have been released; and is using onboard solution.

    Also; nothing can be conclusive with regard to such issues until as they say "the fat lady sings" ;)
  21. Broni

    Broni Malware Annihilator Posts: 46,787   +254

    Also, we can't be sure it's really sound card issue, since majority of errors would suggest RAM problem.
  22. Archean

    Archean TechSpot Paladin Posts: 6,048   +75

    How did you tested your RAM ? Memtest 4? If so you need to let it run for at least 8 passes.
  23. revollucione

    revollucione TS Rookie Topic Starter

    Yes I done it as you said before.

    Question: Is there any other same quality or better Soundcard which I can get instead of my Soundcard?
  24. Archean

    Archean TechSpot Paladin Posts: 6,048   +75

    And what were the results ?
  25. Broni

    Broni Malware Annihilator Posts: 46,787   +254

    If you think, it's a sound card, why don't you remove it, re-enable on-board sound and see, if same thing happens?
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