Blue Screen. DUMP FILE, please cpc2004 I need your help.

By Nazca
Oct 14, 2005
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  1. Hi all,

    I am having problems with a DELL PowerVault NAS box. I get a blue screen every some days.
    Do you know if there is an easy way to indentify which drivers is causing the blue screen and make the machine reboot. ?


    That is the information in the error 1003
    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 10/14/2005
    Time: 11:53:32 AM
    User: N/A
    Computer: UKCNAS1
    Description:
    Error code 100000d1, parameter1 00000003, parameter2 00000002, parameter3 00000000, parameter4 f7ba6917.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 64 100000d
    0020: 31 20 20 50 61 72 61 6d 1 Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 30 33 2c 20 000003,
    0038: 30 30 30 30 30 30 30 32 00000002
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 30 2c 20 66 37 62 61 00, f7ba
    0050: 36 39 31 37 6917


    and the error 1001 says:

    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 10/14/2005
    Time: 11:46:29 AM
    User: N/A
    Computer: UKCNAS1
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x00000003, 0x00000002, 0x00000000, 0xf7ba6917). A dump was saved in: C:\WINDOWS\Minidump\Mini101405-02.dmp.


    I am attaching the latest minidump files.
    Any Help Apreciated. thanks

    cpc2004: thanks in advance for your great work and help to the community.

    Regards.

    Attached Files:

  2. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Hello and welcome to Techspot.


    All your minidumps crash at mvstdi5x.sys. This is the driver for your antivirus/firewall software.

    Check for any updates, or patches.

    Try uninstalling, and reinstalling the software. If that doesn`t help, then I suggest you try another product.

    Regards Howard :wave: :wave:
  3. cpc2004

    cpc2004 Newcomer, in training Posts: 2,044

    Hi,

    You had better not to attention a person at the title. This is open forum and all the problems are opened to all the experts.
  4. Nazca

    Nazca Newcomer, in training Topic Starter

    Thanks

    Thanks for your help and sorry to pint the title to you directly.

    Regards,
    Daniel
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