Blue screen error 0x00000c2

By maddy04
Mar 7, 2010
Topic Status:
Not open for further replies.
  1. hi

    i am getting blue screen error 0x00000c2 and my computer everytime restarts.

    although i am able to start the machine in safe mode but i dont know what to do.i cheked my device manager, all driver are ok.

    plz help me out. i am using win Vista. when i last time was running my machine, everything was ok.

    plz tell me how to get rid of this error

    URGENT!!!
  2. Broni

    Broni Malware Annihilator Posts: 45,184   +242

    While in Safe Mode....

    Go Start>Run (Start Search in Vista), type in:
    msconfig
    Click OK (hit Enter in Vista).

    Click on Startup tab.
    Click Disable all
    IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

    Click Services tab.
    Put checkmark in Hide all Microsoft services
    Click Disable all.

    Click OK.
    Restart computer in Normal Mode.

    NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
    If you use Windows firewall, you're fine.

    Same problem?
  3. maddy04

    maddy04 Newcomer, in training Topic Starter Posts: 65

    thx broni

    but am still facing the blue screen error.

    plz update me regarding the solution of the problem.

    my id is madhav4sayshi @ yahoo .co. in


    plz delete the spaces from the id.
  4. Broni

    Broni Malware Annihilator Posts: 45,184   +242

    Download BlueScreenView
    No installation required.
    Double click on BlueScreenView.exe file to run the program.
    When scanning is done, go Edit>Select All.
    Go File>Save Selected Items, and save the report as BSOD.txt.
    Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
  5. maddy04

    maddy04 Newcomer, in training Topic Starter Posts: 65

    broni thx a lot for replying

    here are the contents of brod.txt



    ==================================================
    Dump File : Mini030910-01.dmp
    Crash Time : 3/9/2010 5:19:21 AM
    Bug Check String : BAD_POOL_CALLER
    Bug Check Code : 0x000000c2
    Parameter 1 : 0x00000007
    Parameter 2 : 0x0000110b
    Parameter 3 : 0x0000006c
    Parameter 4 : 0x98d3aa00
    Caused By Driver : srv2k.sys
    Caused By Address : srv2k.sys+45a00
    File Description :
    Product Name :
    Company :
    File Version : 6.0.6000.16386 built by: WinDDK
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\Mini030910-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    ==================================================

    ==================================================
    Dump File : Mini030710-09.dmp
    Crash Time : 3/7/2010 5:22:22 PM
    Bug Check String : BAD_POOL_CALLER
    Bug Check Code : 0x000000c2
    Parameter 1 : 0x00000007
    Parameter 2 : 0x0000110b
    Parameter 3 : 0x0000006c
    Parameter 4 : 0x99046a00
    Caused By Driver : srv2k.sys
    Caused By Address : srv2k.sys+45a00
    File Description :
    Product Name :
    Company :
    File Version : 6.0.6000.16386 built by: WinDDK
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\Mini030710-09.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    ==================================================

    ==================================================
    Dump File : Mini030710-08.dmp
    Crash Time : 3/7/2010 1:10:57 PM
    Bug Check String : BAD_POOL_CALLER
    Bug Check Code : 0x000000c2
    Parameter 1 : 0x00000007
    Parameter 2 : 0x0000110b
    Parameter 3 : 0x0000006c
    Parameter 4 : 0x90047a00
    Caused By Driver : srv2k.sys
    Caused By Address : srv2k.sys+45a00
    File Description :
    Product Name :
    Company :
    File Version : 6.0.6000.16386 built by: WinDDK
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\Mini030710-08.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    ==================================================

    ==================================================
    Dump File : Mini030710-07.dmp
    Crash Time : 3/7/2010 12:34:13 PM
    Bug Check String : BAD_POOL_CALLER
    Bug Check Code : 0x000000c2
    Parameter 1 : 0x00000007
    Parameter 2 : 0x0000110b
    Parameter 3 : 0x0000006c
    Parameter 4 : 0x8fe54a00
    Caused By Driver : srv2k.sys
    Caused By Address : srv2k.sys+45a00
    File Description :
    Product Name :
    Company :
    File Version : 6.0.6000.16386 built by: WinDDK
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\Mini030710-07.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    ==================================================

    ==================================================
    Dump File : Mini030710-06.dmp
    Crash Time : 3/7/2010 12:26:51 PM
    Bug Check String : BAD_POOL_CALLER
    Bug Check Code : 0x000000c2
    Parameter 1 : 0x00000007
    Parameter 2 : 0x0000110b
    Parameter 3 : 0x0000006c
    Parameter 4 : 0x8ff4aa00
    Caused By Driver : srv2k.sys
    Caused By Address : srv2k.sys+45a00
    File Description :
    Product Name :
    Company :
    File Version : 6.0.6000.16386 built by: WinDDK
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\Mini030710-06.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    ==================================================

    ==================================================
    Dump File : Mini030710-03.dmp
    Crash Time : 3/7/2010 11:21:19 AM
    Bug Check String : BAD_POOL_CALLER
    Bug Check Code : 0x000000c2
    Parameter 1 : 0x00000007
    Parameter 2 : 0x0000110b
    Parameter 3 : 0x0000006c
    Parameter 4 : 0x8fd7da00
    Caused By Driver : srv2k.sys
    Caused By Address : srv2k.sys+45a00
    File Description :
    Product Name :
    Company :
    File Version : 6.0.6000.16386 built by: WinDDK
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\Mini030710-03.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    ==================================================

    ==================================================
    Dump File : Mini030710-02.dmp
    Crash Time : 3/7/2010 3:55:47 AM
    Bug Check String : BAD_POOL_CALLER
    Bug Check Code : 0x000000c2
    Parameter 1 : 0x00000007
    Parameter 2 : 0x0000110b
    Parameter 3 : 0x0000006c
    Parameter 4 : 0x90047a00
    Caused By Driver : srv2k.sys
    Caused By Address : srv2k.sys+45a00
    File Description :
    Product Name :
    Company :
    File Version : 6.0.6000.16386 built by: WinDDK
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\Mini030710-02.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    ==================================================

    ==================================================
    Dump File : Mini011310-01.dmp
    Crash Time : 1/13/2010 3:46:34 PM
    Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000007e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0x82a1bc48
    Parameter 3 : 0x8bb673b0
    Parameter 4 : 0x8bb670ac
    Caused By Driver : acpi.sys
    Caused By Address : acpi.sys+1ac48
    File Description : ACPI Driver for NT
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\Mini011310-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    ==================================================

    ==================================================
    Dump File : Mini092809-01.dmp
    Crash Time : 9/28/2009 1:53:30 PM
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0xa8601703
    Parameter 3 : 0xa8b79c70
    Parameter 4 : 0x00000000
    Caused By Driver : windrvNT.sys
    Caused By Address : windrvNT.sys+1703
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\Mini092809-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6001
    ==================================================





    will wait for you reply...
  6. maddy04

    maddy04 Newcomer, in training Topic Starter Posts: 65

    broni

    this is in reference to your previous soluntion

    i disabled the startup tab and service tab in msconfig but was not able turn on the windows firewall. in windows vista in safe mode the network options doesnt open up.

    i tried searching for firewall in start menu but it show "firewall with advanced security" and when i select this option it says " there was an error opening firewall with advanced security"

    so i restarted without the firewall and the blue screen appeared.
  7. Broni

    Broni Malware Annihilator Posts: 45,184   +242

    srv2k.sys file mentioned in your errors log is not a legit file, so I strongly suspect, your computer is infected.

    I suggest, you start new topic in malware forum and you complete prescribed 8 steps.
  8. maddy04

    maddy04 Newcomer, in training Topic Starter Posts: 65

    thx borni

    i will start a new topic in the malware forum

    thx a lot for ur guidance.
  9. Broni

    Broni Malware Annihilator Posts: 45,184   +242

    Sure thing :)
  10. Broni

    Broni Malware Annihilator Posts: 45,184   +242

Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.