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Blue screen help

  1. I keep getting a blue screen error. Please let me know what other information I can provide to get some help. I tried to attach the minidump file, but it said I needed to be the administrator (which I am) - not sure what that's about.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 7f
    BCP1: 00000000
    BCP2: 00000000
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini100210-01.dmp
    C:\Users\Danielle\AppData\Local\Temp\WER-101619-0.sysdata.xml
    C:\Users\Danielle\AppData\Local\Temp\WERA5FE.tmp.version.txt
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    What operating system are you using?
     
  3. bornagainamen

    bornagainamen TS Rookie Topic Starter

    RE:

    Windows Vista Home Premium
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

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