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Blue Screen Memory Dump Repeating

By saerbo
Nov 3, 2013
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  1. Everytime I type my password in to start windows, The blue screen Crash memory dump appears, the computer restarts and then does it again. I can only run in safe mode. I do not have any clue what to do. I am running windows 7. On a dell Inspiron. I have AVG (free edition) and Avast (free edition) I'm sure I need better virus protection....I need help fixing this ASAP!
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,213   +230

    Is this a laptop or desktop computer?
     
  3. saerbo

    saerbo TS Rookie Topic Starter

    it is a laptop. Its 4 years old and this is my first big issue! It is a 2009 Dell Inspiron, Pentium(R) Dual-Core CPU T4400 @ 2.2GHz 64-bit operating system.

    Sometimes .... like today, it will run normal for a few hours before the blue screen pops up.
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,213   +230

    Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files. Right-click sending the files to a compressed(zipped)folder. Upload the folder as a file here
     
  5. saerbo

    saerbo TS Rookie Topic Starter

    For some reason, there is a lock(?) on the file and its not letting me turn it into a zip file. I'm going to keep trying.
     
  6. saerbo

    saerbo TS Rookie Topic Starter

    OK I think I've got it.
     

    Attached Files:

  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,213   +230

  8. saerbo

    saerbo TS Rookie Topic Starter

    OK. It will not let me choose a date passed oct. 31st. I was having problems before then. Is there a way that I can get more times to choose from?
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,213   +230

    No, only the dates seen are available restore dates
     
  10. saerbo

    saerbo TS Rookie Topic Starter

    I have restored my laptop, and still, a blue screen after about 2 minutes of running. I can only run it for long periods of time when it is on safe mode. :(
     
  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,213   +230

    You may have to re-install Windows fresh. Post any new minidumps...
     

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