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Blue screen (physical dump of memory)

By tharu19
Nov 11, 2010
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  1. hi, i bought a new dell inspiron 15r laptop a week ago but after 3 or 4 days this blue screen comes and restarts which is really annoying and scary as it is a brand new laptop. im not aware if this is due to software or hardware problem. ram-3gb, hard disk-320gb, procesor-i3 and ATI 1gb dgraphics card. i tried googling for this error but i couldnt.i didnt install any games or play them. i use bit torrent. i have uploaded the dump files in the zip folders and i use windows 7 home basic. i would really thank you if anyone helps me. in the blue screen it says DRIVER_IRQL_NOT_LESS_OR_EQUAL. my mail is tharun.[email address removed - Broni]. thank you for your valuable minutes for my query.
     

    Attached Files:

  2. Jonathan King

    Jonathan King TS Rookie Posts: 128

    Your problem seems to point to a network-related issue.

    Start by removing McAfee, with this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    Replace it with MSE: http://www.microsoft.com/security_essentials
    Code:
    mfeapfk.sys     Wed Oct 06 15:56:26 2010 (4CACD46A)
    mfeavfk.sys     Wed Oct 06 15:56:49 2010 (4CACD481)
    mfefirek.sys    Wed Oct 06 15:59:47 2010 (4CACD533)
    mfehidk.sys     Wed Oct 06 15:55:49 2010 (4CACD445)
    mfenlfk.sys     Wed Oct 06 15:56:13 2010 (4CACD45D)
    mfewfpk.sys     Wed Oct 06 15:56:04 2010 (4CACD454)
    Your Broadcom Wireless drivers are old too:
    Code:
    BCM42RLY.sys    Tue Dec 08 11:12:34 2009 (4B1E7AF2)
    bcmwl664.sys    Tue Dec 08 11:10:06 2009 (4B1E7A5E)
    Go to the Dell support page to download drivers for it: http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=dhs

    Hopefully those 2 things will clear up the issue.

    .....Summary of the dumps
    Code:
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Thu Nov 11 12:20:41.462 2010 (UTC - 5:00)
    System Uptime: 0 days 0:04:10.742
    Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Thu Nov 11 12:11:47.128 2010 (UTC - 5:00)
    System Uptime: 0 days 0:20:13.798
    Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Thu Nov 11 11:51:04.916 2010 (UTC - 5:00)
    System Uptime: 0 days 0:04:21.196
    Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Wed Nov 10 11:15:39.392 2010 (UTC - 5:00)
    System Uptime: 0 days 0:11:43.062
    Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Wed Nov 10 11:03:27.371 2010 (UTC - 5:00)
    System Uptime: 0 days 7:15:44.651
    Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Nov  6 19:23:45.224 2010 (UTC - 5:00)
    System Uptime: 0 days 9:39:06.504
    Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Nov  6 09:44:07.221 2010 (UTC - 5:00)
    System Uptime: 0 days 6:03:10.891
    Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Nov  6 03:40:22.457 2010 (UTC - 5:00)
    System Uptime: 0 days 15:49:14.127
    Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Fri Nov  5 11:12:38.339 2010 (UTC - 5:00)
    System Uptime: 0 days 3:17:22.619
    Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
      
    
     
  3. tharu19

    tharu19 TS Rookie Topic Starter

    hey bro, thank u very much for your kind help. i replaced mcAfee with microsoft free antivirus but i didnt know how to install the broadcom drivers which are up to date. there are many broadcom drivers in the dell support web page. dont knw what to install. though i didnt install new broadcom drivers, the blue screen didnt come untill now. could you please help me?
     
  4. Jonathan King

    Jonathan King TS Rookie Posts: 128

    Sure thing mate, could you provide me with your computer model?
     
  5. tharu19

    tharu19 TS Rookie Topic Starter

    computer specifications

    windows 7 home basic
    dell laptop inspiron 15 R
    inspiron N5010
    intel core tm i3 processor
    M 370 @ 2.40Ghz 2.39GHz
    RAM 3GB
    64 bit os
     
  6. Jonathan King

    Jonathan King TS Rookie Posts: 128

  7. tharu19

    tharu19 TS Rookie Topic Starter

    thank you very much man....very kind of you to help.... hv a good time...
     
  8. Jonathan King

    Jonathan King TS Rookie Posts: 128

    You're welcome, I hope it works!
     

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