Blue screen (physical dump of memory)

[tharu19]

Hi, I bought a new dell inspiron 15r laptop a week ago but after 3 or 4 days this blue screen comes and restarts which is really annoying and scary as it is a brand new laptop. im not aware if this is due to software or hardware problem. ram-3gb, hard disk-320gb, procesor-i3 and ATI 1gb dgraphics card. I tried googling for this error but I couldnt.I didnt install any games or play them. I use bit torrent. I have uploaded the dump files in the zip folders and I use windows 7 home basic. I would really thank you if anyone helps me. in the blue screen it says DRIVER_IRQL_NOT_LESS_OR_EQUAL. my mail is tharun.[email address removed - Broni]. thank you for your valuable minutes for my query.

 

[Jonathan King]

Your problem seems to point to a network-related issue.

Start by removing McAfee, with this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Replace it with MSE: http://www.microsoft.com/security_essentials

mfeapfk.sys     Wed Oct 06 15:56:26 2010 (4CACD46A)
mfeavfk.sys     Wed Oct 06 15:56:49 2010 (4CACD481)
mfefirek.sys    Wed Oct 06 15:59:47 2010 (4CACD533)
mfehidk.sys     Wed Oct 06 15:55:49 2010 (4CACD445)
mfenlfk.sys     Wed Oct 06 15:56:13 2010 (4CACD45D)
mfewfpk.sys     Wed Oct 06 15:56:04 2010 (4CACD454)

Your Broadcom Wireless drivers are old too:

BCM42RLY.sys    Tue Dec 08 11:12:34 2009 (4B1E7AF2)
bcmwl664.sys    Tue Dec 08 11:10:06 2009 (4B1E7A5E)

Go to the Dell support page to download drivers for it: http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=dhs

Hopefully those 2 things will clear up the issue.

.....Summary of the dumps

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Nov 11 12:20:41.462 2010 (UTC - 5:00)
System Uptime: 0 days 0:04:10.742
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Nov 11 12:11:47.128 2010 (UTC - 5:00)
System Uptime: 0 days 0:20:13.798
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Nov 11 11:51:04.916 2010 (UTC - 5:00)
System Uptime: 0 days 0:04:21.196
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Nov 10 11:15:39.392 2010 (UTC - 5:00)
System Uptime: 0 days 0:11:43.062
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Nov 10 11:03:27.371 2010 (UTC - 5:00)
System Uptime: 0 days 7:15:44.651
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Nov  6 19:23:45.224 2010 (UTC - 5:00)
System Uptime: 0 days 9:39:06.504
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Nov  6 09:44:07.221 2010 (UTC - 5:00)
System Uptime: 0 days 6:03:10.891
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Nov  6 03:40:22.457 2010 (UTC - 5:00)
System Uptime: 0 days 15:49:14.127
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Nov  5 11:12:38.339 2010 (UTC - 5:00)
System Uptime: 0 days 3:17:22.619
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

 

[tharu19]

hey bro, thank u very much for your kind help. i replaced mcAfee with microsoft free antivirus but i didnt know how to install the broadcom drivers which are up to date. there are many broadcom drivers in the dell support web page. dont knw what to install. though i didnt install new broadcom drivers, the blue screen didnt come untill now. could you please help me?

 

[Jonathan King]

Sure thing mate, could you provide me with your computer model?

 

[tharu19]

computer specifications

windows 7 home basic
dell laptop inspiron 15 R
inspiron N5010
intel core tm i3 processor
M 370 @ 2.40Ghz 2.39GHz
RAM 3GB
64 bit os

 

[Jonathan King]

I believe this is the download: http://support.dell.com/support/dow...dateid=-1&formatid=-1&source=-1&fileid=379431

If those don't work, try these: http://support.dell.com/support/dow...dateid=-1&formatid=-1&source=-1&fileid=369570

 

[tharu19]

thank you very much man....very kind of you to help.... hv a good time...

 

[Jonathan King]

You're welcome, I hope it works!