Blue screen save dump error

Guys please help my computer always crashes with bluescreen everyday I checked event viewer event 1001 and it says the following
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a (0x31bc2ffc, 0x0000001c, 0x00000000, 0x80502357). A dump was saved in: C:\WINDOWS\Minidump\Mini081711-02.dmp.
 

Attachments

  • Mini082111-01.dmp
    88 KB · Views: 2
  • DxDiag.txt
    41.4 KB · Views: 0
Well the dump says it was a driver fault related to Firefox. What are the specs of you're system and what OS are you running? Does this crash only seem to happen when running Firefox? If so try uninstalling it and see if that fixes you're BSOD issues.
 
To add to what Modena says, FireFox version 5 had a serious memory leak causing constant freezings of systems. If you haven't already upgrade to version 6 do so. It fixes the memory issue.

What are you doing when this happens?
 
Back