Bluescreen error freezing of game

By Fixitman
Dec 18, 2010
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  1. hello i have problem my computer keeps freezing after i have installed a new game world of warcraft cataclysm every time i go into a new zone or just random zones in the game the screen begins to freeze then turn black then come back then freeze again then turn black and stop. The last bluescrren error message said it had a timeout failure and when i start the computer back up i get a message saying,



    Files that help describe the problem:
    C:\Windows\Minidump\Mini121810-01.dmp
    C:\Users\Alex\AppData\Local\Temp\WER-72743-0.sysdata.xml
    C:\Users\Alex\AppData\Local\Temp\WER2126.tmp.version.txt


    plz help thanks.
  2. Archean

    Archean TechSpot Paladin Posts: 6,035   +70

    Please attach minidump files for analysis, you can find them in C:\Windows\minidump. If there are multiple files please zip them in a single file and attach that file with your next post.

    In addition, provide us with complete specs of your system. Regards
  3. Fixitman

    Fixitman Newcomer, in training Topic Starter

    im having an issue with attaching the minidump files becuase it says there to big there all bout 300kb so how will i be able to post them here?
  4. Fixitman

    Fixitman Newcomer, in training Topic Starter

    ok
    Specs
    Windows Vista home premium
    service pack 2

    Manufacter: hewlett Packard company
    model: a6620f
    processor: Penttium dual core e5200 @2.50ghz
    4.0gb memory
    64 bit oper system

    Attached Files:

  5. Fixitman

    Fixitman Newcomer, in training Topic Starter

    HP Pavilion a6620f Specifications

    HP Pavilion a6620f specs including processor speed, network, wireless, power, sound, memory (RAM), chipset, hard drive, weight, dimensions and video specs and cpu. Find specs for all HP desktops @ Premium Geeks.
    The following HP desktop specs, or specifications, are for informational purposes only. Please don’t blame me if they are wrong, I got these specs from the OEM themselves. If I’m wrong then they were wrong

    Product number
    FQ515AA
    Release date
    30-Sep-2008
    Motherboard
    IPIBL-LB (Benicia)
    ■Manufacturer: Asus
    ■Form factor: microATX – 24.4 cm (9.6 inches) x 24.4 cm (9.6 inches)
    ■Chipset:
    ■Northbridge chipset: Intel G33 Express
    ■Southbridge chipset: Intel ICH9R
    ■Memory sockets: 4 x DDR2
    ■Front side bus speeds: 1333/1066/800 MHz
    ■Processor socket: 775
    ■Expansion Slots:
    ■1 PCI x16 slot for graphics card
    ■2 PCI x1 slots
    ■1 PCI slot
    Processor
    Intel Pentium E5200
    ■Operating speed: Up to 2.5 GHz
    ■Number of cores: 2
    ■Socket: 775
    ■Bus speed: 800 MHz
    Memory
    ■Amount: 4 GB
    ■Speed: PC2-6400 MB/sec
    Video graphics
    ■Integrated graphics using Intel GMA 3100
    ■Also supports PCI Express x16 graphics cards*
    Sound/Audio
    Integrated Audio ALC888S
    *Integrated audio is not available if a sound card is installed.
    ■Audio CODEC: ALC888S
    ■7.1 channel high-definition audio
    Networking
    LAN: 10-Base-T
    ■Interface: Integrated into motherboard
    ■Technology: Realtek 8111C
    ■Data transfer speeds: up to 10/100 Mb/s
    ■Transmission standards:10-Base-T Ethernet
    Modem: 56K WinModem
    ■Interface: PCI-e 1.1
    ■Data transfer speeds: up to 56 kbps for V.92 connections*
    ■Transmission standards: V.92, V.90, V.44, V.34*
    * Features must supported by the ISP at time of connection.
    Hard drive
    ■Size: 500 GB
    ■Interface: SATA
    ■Transfer rating: 3.0 Gb/sec
    ■Rotational Speed: 7200 RPM
    CD/DVD disc drive
    SuperMulti 16X DVD(+/-)R/RW 12X RAM (+/-)R DL LightScribe SATA drive
    ■Interface: SATA
    ■Data buffer memory: 2 MB
    ■Maximum storage capacity: 8.5 GB
    ■Must use Double-Layer media discs in order to take advantage of the DL technology

    the rest of the specs for the computer :)
  6. Archean

    Archean TechSpot Paladin Posts: 6,035   +70

    All of these were 0x116 crashes citing Intel Graphics Kernel Mode driver as the cause.

    1. Download and Install Driver Sweeper from Techspot's download section.
    2. Download latest WHQL drivers for your Intel Graphics from Intel's site directly.
    3. Please uninstall currently installed Intel Graphic driver, then boot your system into safe mode, and run Driver Sweeper to remove any remaining graphic driver file.
    4. Reboot again and let the system boot normally this time, then install the newly downloaded Intel driver.

    I hope that will fix the issue. In addition to above also ensure that your system is free of any viruses/malware & your hard drive have no issues. Regards


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