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[Solved] Boot malware?

Discussion in 'Virus and Malware Removal' started by kenobi575, Dec 30, 2011.

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  1. Broni Malware Annihilator

    Uninstall:
    Java(TM) 6 Update 23
    Java(TM) 6 Update 7
    Java 3D 1.5.2
    Java 2 Runtime Environment, SE v1.4.2

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.
    Broni, Jan 1, 2012
    #41

  2. kenobi575 Newcomer, in training

    I will uninstall those java elements and update Adobe as soon as Eset finishes scanning; 4 hours and only 50% done.
    kenobi575, Jan 1, 2012
    #42

  3. Broni Malware Annihilator

    No problem :)
    Broni, Jan 1, 2012
    #43

  4. kenobi575 Newcomer, in training

    Eset finally finished at 12:30 - foound and deleted 2 things.

    C:\WINDOWS\Purge Directory\Back up\Nero-6.6.1.15a.exe Win32/Toolbar.AskSBar application deleted - quarantined
    C:\WINDOWS\Purge Directory\Back up\Backup 2\kcleaner.exe multiple threats deleted - quarantined
    kenobi575, Jan 2, 2012
    #44

  5. kenobi575 Newcomer, in training

    I removed most of the java entries you listed, there is no Java(TM) 6 Update 7 and update 23 gave a fatal error in add/remove programs and didn't remove. No apparent harm to my computer though.
    It is still there in add/remove programs and ccleaner.
    kenobi575, Jan 2, 2012
    #45

  6. kenobi575 Newcomer, in training

    The adobe reader link you provided doesn't work - it just keeps opening repeated windows but never downloads anything.
    kenobi575, Jan 2, 2012
    #46

  7. Broni Malware Annihilator

    Adobe link works fine for me.
    Try different browser.

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
    Broni, Jan 2, 2012
    #47

  8. kenobi575 Newcomer, in training

    The computer appears fine but I am using a new profile since I had to change permissions on the old one to get at my files - the computer loads up a bit slower than I remember. MSconfig shows me nothing unusual and I can find nothing wrong.

    Do I need to reinstal Zone Alarm? It does sound like we pretty much killed it earlier.

    Here is the OTL log - I'll do the rest tomorrow after work.

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Opera cache emptied: 0 bytes

    User: Admiral
    ->Temp folder emptied: 2401 bytes
    ->Temporary Internet Files folder emptied: 12972851 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 6962653 bytes
    ->Flash cache emptied: 456 bytes

    User: All Users

    User: Corina
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Corina.ALBERT
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Guest
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Owner

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 255 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 389796 bytes

    Total Files Cleaned = 19.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: Admiral
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Corina

    User: Corina.ALBERT

    User: Default User

    User: Guest
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    User: Owner

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.31.0 log created on 01022012_013115

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
    kenobi575, Jan 2, 2012
    #48

  9. Broni Malware Annihilator

    Is ZoneAlarm your current AV and firewall?
    I'm asking because I can see Norton running as well.
    Broni, Jan 2, 2012
    #49

  10. kenobi575 Newcomer, in training

    I want it to be - it's just the firewall. I did reinstall Norton as my AV when you asked me to put one in. Zone Alarm is currently not running according to Windows.
    kenobi575, Jan 2, 2012
    #50

  11. Broni Malware Annihilator

    Does Norton include firewall?
    If NOT, go ahead and reinstall ZA.

    Any other issues?
    Broni, Jan 2, 2012
    #51

  12. kenobi575 Newcomer, in training

    I'm sorry it took so long but I've been putting the computer through its paces; I had to upgrade to the newest Zone Alarm Free and resolved the issue. Norton is just the antivirus. The computer has sped up after I cleared some old shortcuts. Everything appears great.

    I think we're done : ) Any last diags I should run?
    kenobi575, Jan 2, 2012
    #52

  13. Broni Malware Annihilator

    You should be good to go :)

    Good luck and stay safe :)
    Broni, Jan 2, 2012
    #53

  14. kenobi575 Newcomer, in training

    Thanks for everything. :wave:
    kenobi575, Jan 2, 2012
    #54

  15. Broni Malware Annihilator

    You're very welcome [IMG]
    Broni, Jan 2, 2012
    #55
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