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BSoD 0x000000ce

By Anna Jeff
May 16, 2013
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  1. "STOP 0x000000ce DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATION"
    The BSoD has popped up three times in the past two weeks on my laptop. It started after I installed Kaspersky software (and I had to delete Norton/Symantec/and any other virus removal software to do so). I read that Symantec device drivers have been known to cause BSoD. Any help to fix this pain in the *** would be much appreciated!
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    See if there are any minidumps produced...
    Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files, right-click sending them to a compressed(zipped)folder. Upload that folder as a file here
     
  3. Anna Jeff

    Anna Jeff TS Rookie Topic Starter

    I hope that was right. :/
     

    Attached Files:

  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Looks like a hard drive error. Check the hard drive by going to Computer.Right-click on the C drive, select properties, tools, check now. Put a check mark in both boxes to set a disk check on the next start up
     
  5. Anna Jeff

    Anna Jeff TS Rookie Topic Starter

    Alrighty. I did that this morning when I started it. Is there anything else to check?
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Just post any more BSOD's
     
  7. Anna Jeff

    Anna Jeff TS Rookie Topic Starter

    I had another not too long ago. :/
    Not that it makes any difference, but it never seems to happen while I'm on the computer. I'll close my laptop and come back and hour or so later, and as soon as I open it, the BSoD will come up.
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Maybe the laptop is over-heating...
     

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