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BSOD 0xC000021a everytime I play L4D2

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by SoraAngel, Nov 27, 2012.

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  1. SoraAngel Newcomer, in training

    Hi I'm new and I'm really tired of this. Here's the deal everytime I play l4d2 the CPU shuts it self down (in bout 30 mins during game or more). When I start my CPU I get the 0xc000021a error so I have to restore my PC. How can you fix this problem?? I really want to play l4d2. (steam).

    Here's some details of my CPU.
    Processor: Intel core
    Graphics:NVIDIA 9300 GS M 512MB
    Windows 7 32-bit
    ASUS LAPTOP
    SoraAngel, Nov 27, 2012
    #1

  2. Tmagic650 TS Ambassador Posts: 18,724   +62

    A CPU is a Central Processing Unit. It is part of your laptop, not a laptop or desktop computer itself... How much memory is installed in this laptop. How old is this laptop?
    Tmagic650, Nov 27, 2012
    #2

  3. SoraAngel Newcomer, in training

    Bout 3 years old and I've installed 2 drivers with over 600gb. My ram is 4gb

    Not driver I meant the D: and E: things
    SoraAngel, Nov 27, 2012
    #3

  4. Tmagic650 TS Ambassador Posts: 18,724   +62

    What antivirus program are you running?
    Tmagic650, Nov 27, 2012
    #4

  5. SoraAngel Newcomer, in training

    A Chinese one called 360 protection

    Will it help if I go to CMD and type in chkdsk?
    SoraAngel, Nov 27, 2012
    #5

  6. Tmagic650 TS Ambassador Posts: 18,724   +62

    Go ahead and get into computer, and right-click on the C drive. Select properties, tools, check now. Put a check mark in both boxes to set a disk check on the next start up... See if this helps game play. You might try the game with the 360 protection turned off
    Tmagic650, Nov 27, 2012
    #6
     

  7. SoraAngel Newcomer, in training

    This error code is saying it's a crash of winlogon.exe and or csrss.exe. Are u sure it will work? I'll try and give u a reply
    SoraAngel, Nov 28, 2012
    #7

  8. Tmagic650 TS Ambassador Posts: 18,724   +62

    Go ahead and run the disk check as I instructed. It won't hurt anything. You said "Will it help if I go to CMD and type in chkdsk?" This is the same thing... same test
    Tmagic650, Nov 28, 2012
    #8

  9. SoraAngel Newcomer, in training

    K I'll give u a reply soon
    SoraAngel, Nov 28, 2012
    #9

  10. SoraAngel Newcomer, in training

    So far so good not sure if I can play long though
    SoraAngel, Nov 28, 2012
    #10

  11. SoraAngel Newcomer, in training

    I crashed again

    My type of file system NTFS

    0 bad file 378 large files 2EA records processed 137 reparse records

    0 unindexed files
    SoraAngel, Nov 28, 2012
    #11

  12. JC713 TechSpot Guru Posts: 2,637   +194

    u sure it isnt a virus?
    JC713, Nov 28, 2012
    #12

  13. SoraAngel Newcomer, in training

    The volume is clean?

    To unknown yes I'm sure lol

    After it says the volume is clean what do I do

    Please help me still crashing
    SoraAngel, Nov 28, 2012
    #13

  14. SoraAngel Newcomer, in training

    I have a question if I have NVIDIA geforce 9300 GMS can I download a better NVIDIA driver thts not 9300 GM?
    SoraAngel, Nov 30, 2012
    #14

  15. Tmagic650 TS Ambassador Posts: 18,724   +62

    You have a laptop. The Nvidia video driver is a mobile driver. Have you run Windows Update manually including all optional updates? Doing this might just update drivers, that need to be updated. This might return stabiliity to the laptop
    Tmagic650, Dec 4, 2012
    #15

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