BSOD 0xC000021a everytime I play L4D2

By SoraAngel
Nov 27, 2012
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  1. Hi I'm new and I'm really tired of this. Here's the deal everytime I play l4d2 the CPU shuts it self down (in bout 30 mins during game or more). When I start my CPU I get the 0xc000021a error so I have to restore my PC. How can you fix this problem?? I really want to play l4d2. (steam).

    Here's some details of my CPU.
    Processor: Intel core
    Graphics:NVIDIA 9300 GS M 512MB
    Windows 7 32-bit
    ASUS LAPTOP
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,673   +152

    A CPU is a Central Processing Unit. It is part of your laptop, not a laptop or desktop computer itself... How much memory is installed in this laptop. How old is this laptop?
  3. SoraAngel

    SoraAngel Newcomer, in training Topic Starter

    Bout 3 years old and I've installed 2 drivers with over 600gb. My ram is 4gb

    Not driver I meant the D: and E: things
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,673   +152

    What antivirus program are you running?
  5. SoraAngel

    SoraAngel Newcomer, in training Topic Starter

    A Chinese one called 360 protection

    Will it help if I go to CMD and type in chkdsk?
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,673   +152

    Go ahead and get into computer, and right-click on the C drive. Select properties, tools, check now. Put a check mark in both boxes to set a disk check on the next start up... See if this helps game play. You might try the game with the 360 protection turned off
  7. SoraAngel

    SoraAngel Newcomer, in training Topic Starter

    This error code is saying it's a crash of winlogon.exe and or csrss.exe. Are u sure it will work? I'll try and give u a reply
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,673   +152

    Go ahead and run the disk check as I instructed. It won't hurt anything. You said "Will it help if I go to CMD and type in chkdsk?" This is the same thing... same test
  9. SoraAngel

    SoraAngel Newcomer, in training Topic Starter

    K I'll give u a reply soon
  10. SoraAngel

    SoraAngel Newcomer, in training Topic Starter

    So far so good not sure if I can play long though
  11. SoraAngel

    SoraAngel Newcomer, in training Topic Starter

    I crashed again

    My type of file system NTFS

    0 bad file 378 large files 2EA records processed 137 reparse records

    0 unindexed files
     
  12. JC713

    JC713 TechSpot Evangelist Posts: 6,680   +870

    u sure it isnt a virus?
  13. SoraAngel

    SoraAngel Newcomer, in training Topic Starter

    The volume is clean?

    To unknown yes I'm sure lol

    After it says the volume is clean what do I do

    Please help me still crashing
  14. SoraAngel

    SoraAngel Newcomer, in training Topic Starter

    I have a question if I have NVIDIA geforce 9300 GMS can I download a better NVIDIA driver thts not 9300 GM?
  15. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,673   +152

    You have a laptop. The Nvidia video driver is a mobile driver. Have you run Windows Update manually including all optional updates? Doing this might just update drivers, that need to be updated. This might return stabiliity to the laptop


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