BSOD : 3 minidumps included

By ajay67
Dec 23, 2007
  1. hi

    i've been getting BSOD frequently these days in the middle of surfing with firefox. i also get it when using some programs like google earth & neat image. i got 3 BSODs yesterday alone so i attach the minidumps here. hope someone can analyse 'em for me

  2. nickc

    nickc TechSpot Paladin Posts: 923   +11

    where is the minidumps?
  3. ajay67

    ajay67 TS Rookie Topic Starter it is..
  4. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

    Uninstall Zonealarm and see if the crashes stop. It's known to cause bugcheck C2. All three crashes are the same.

    BugCheck C2, {7, cd4, 24c001a, 858716f0}
    Probably caused by : ntoskrnl.exe ( nt!PspReaper+25 )
  5. ajay67

    ajay67 TS Rookie Topic Starter

    thanks for your help. i'll do that. but if it is then how do i replace zonealarm? is it enough just to turn it off instead of uninstall?
  6. devil_himself

    devil_himself TS Rookie Posts: 23

    BugCheck C2, {7, cd4, 24c0001, 8504d7d8}
    Probably caused by : e10kx2k.sys ( e10kx2k+dad6 ) <<-- Creative Audio Product

    b684c804 8054a583 000000c2 00000007 00000cd4 nt!KeBugCheckEx+0x1b
    b684c854 8054a95f 8504d7d8 00000000 b684c8e8 nt!ExFreePoolWithTag+0x2a3
    b684c864 f676fad6 8504d7d8 f6772b51 8504d7d8 nt!ExFreePool+0xf
    WARNING: Stack unwind information not available. Following frames may be wrong.
    b684c8e8 f674f8d8 858abb88 86d9e030 852da8a0 e10kx2k+0xdad6
    b684c908 f67260fc 86de6e08 852da8a0 b684c990 portcls!DispatchClose+0x33
    b684c918 f6756b75 86d9e030 852da8a0 852da8b0 ks!KsDispatchIrp+0x71
    b684c92c f6756dd8 86d9e030 852da8a0 f683aa76 portcls!KsoDispatchIrp+0x40
    b684c938 f683aa76 86d9e030 852da8a0 86d9fce0 portcls!PcDispatchIrp+0x2a
    b684c990 805b9e25 001642b0 00000000 85164298 e10kx2k+0xd8a76
    b684c9ac 805257b8 851642b0 00000000 8054a2e0 nt!ObpRemoveObjectRoutine+0xdf
    b684c9c4 b63bd962 85736958 86971d58 85530340 nt!ObfDereferenceObject+0x4c
    b684c9e4 f6726737 8563d208 85736948 b684ca3c kmixer!PinDispatchClose+0x322
    b684c9f4 804eeeb1 8563d208 85736948 85736948 ks!DispatchClose+0x32
    b684ca04 805827b4 85530328 00000000 00000000 nt!IopfCallDriver+0x31
    b684ca3c 805b9e25 00530340 00000000 85530328 nt!IopDeleteFile+0x132
    b684ca58 805257b8 85530340 00000000 8054a2e0 nt!ObpRemoveObjectRoutine+0xdf
    b684ca70 b63bd90f 8591e018 86971d58 85847450 nt!ObfDereferenceObject+0x4c
    b684ca90 f6726737 8563d208 8591e008 b684cae8 kmixer!PinDispatchClose+0x2cf
    b684caa0 804eeeb1 8563d208 8591e008 8591e008 ks!DispatchClose+0x32
    b684cab0 805827b4 85847438 00000000 00000000 nt!IopfCallDriver+0x31
    b684cae8 805b9e25 00847450 00000000 85847438 nt!IopDeleteFile+0x132
    b684cb04 805257b8 85847450 00000000 8052576c nt!ObpRemoveObjectRoutine+0xdf
    b684cb1c b9a14135 85a0c718 e7673948 b9a12ba2 nt!ObfDereferenceObject+0x4c
    b684cb28 b9a12ba2 85a0c708 b684cb44 b9a1335c sysaudio!CInstance::~CInstance+0x28
    b684cb34 b9a1335c 00000001 86e50030 b684cb54 sysaudio!CPinInstance::`scalar deleting destructor'+0xd
    b684cb44 f6726737 85c8b6a0 85a0c708 b684cb9c sysaudio!CPinInstance::pinDispatchClose+0x26
    b684cb54 804eeeb1 85c8b6a0 85a0c708 85a0c708 ks!DispatchClose+0x32
    b684cb64 805827b4 86c873c8 00000000 00000000 nt!IopfCallDriver+0x31
    b684cb9c 805b9e25 00c873e0 00000000 86c873c8 nt!IopDeleteFile+0x132
    b684cbb8 805257b8 86c873e0 00000000 85117000 nt!ObpRemoveObjectRoutine+0xdf
    b684cbd0 b98c6f00 b684cbec b98c6ecf 85117000 nt!ObfDereferenceObject+0x4c
    b684cbd8 b98c6ecf 85117000 86c873e0 851170ac wdmaud!CloseSysAudio+0xe
    b684cbec b98c6f44 86e80308 857ad800 b684cc18 wdmaud!CloseWavePin+0x1f
    b684cbfc b98c6ea2 8511708c 001b02f0 00000000 wdmaud!CloseTheWavePin+0x3e
    b684cc18 b98c645e 86cbb500 85117000 00000000 wdmaud!Dispatch_ClosePin+0x82
    b684cc40 804eeeb1 00000000 85117000 806e4410 wdmaud!SoundDispatch+0x1d7
    b684cc50 8057e680 86cbb594 86f35dd0 86cbb500 nt!IopfCallDriver+0x31
    b684cc64 8057f4e3 85c2b708 86cbb500 86f35dd0 nt!IopSynchronousServiceTail+0x60
    b684cd00 80578038 000002e0 000016c0 00000000 nt!IopXxxControlFile+0x5c5
    b684cd34 8054060c 000002e0 000016c0 00000000 nt!NtDeviceIoControlFile+0x2a
    b684cd34 7c90eb94 000002e0 000016c0 00000000 nt!KiFastCallEntry+0xfc
    0012f29c 00000000 00000000 00000000 00000000 0x7c90eb94

    lmvm e10kx2k
    start end module name
    f6762000 f6871660 e10kx2k T (no symbols)
    Loaded symbol image file: e10kx2k.sys
    Image path: e10kx2k.sys
    Image name: e10kx2k.sys
    Timestamp: Fri Jul 13 09:59:09 2001 (3B4E7915) <<-- 6 Years Behind ,Update It
    CheckSum: 001B02ED
    ImageSize: 0010F660
    Translations: 0000.04b0 0000.04e0 0409.04b0 0409.04e0
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