BSOD Asus G60JX laptop

By CloneXpert
Jul 16, 2010
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  1. CloneXpert

    CloneXpert TS Rookie Topic Starter Posts: 23

    Hey, look what I've found, please read this. Should I try the BIOS update? I don't want to do it unless it's absolutely safe. I think I have 206 now, not 208. What is your suggestion ?
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Nice work on your part! :grinthumb

    First, we understand the trepidation of BIOS updating but trust us, it is a whole lot better than it was years ago. Here is what you want to keep in mind: DON'T LOSE POWER and you should be fine and don't update on battery power. Run your laptop on AC. This really isn't difficult and it does not take long at all.

    To be honest, I read only some of the thread but from what I did read I can't tell if BIOS 208 is stable or not. Certainly BIOS updates can correct issues. We see it all the time.

    Here is what I would do: Contact Asus tech support via email and tell them a) your laptop model, b) your issues and what you have done in your attempts to correct them, c) your minidump error codes and the probable causes as cited by the files, and d) ask if the BIOS update 208 is now stable.

    Make it short and distinct. Please keep us updated.
  3. CloneXpert

    CloneXpert TS Rookie Topic Starter Posts: 23

    Hi :)

    Okay, I did update my BIOS without any problem *phew* :) There were no BSOD since that, BUT it can come at any second =[[, I'm not feeling comfortable until at least a month or two passes without any BSOD. I will keep you updated as soon as anything happens :)
    Btw I couldn't find any e-mail to contact ASUS support, maybe there isn't any? :S Ah well, thanks again for all! =) Have a wonderful day!
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Hey, that is great to hear! Keep us updated and congratulations on doing a BIOS update.
  5. CloneXpert

    CloneXpert TS Rookie Topic Starter Posts: 23

    I can not believe this....
    Another BSOD :dead:
    What the hell is wrong with this thing :(
    I went to eat, and when I got back BSOD :((((

    Attached Files:

  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Error code is 0xC5: DRIVER_CORRUPTED_EXPOOL
    An attempt occurred to touch invalid memory at a process IRQL that is too high. This is almost always caused by drivers that have corrupted the system pool. If you’ve recently installed any new software, check to see if it’s properly installed; and check for updated drivers on the manufacturer’s web site.

    The driver cited as the issue is iaStor.sys which is an Intel Application Accelerator driver for the software Intel AHCI Controller.

    This file was made by Intel to give Windows more access to the harddrive. iastor.sys is also the intel matrix storage manager driver file. Once windows loads it's always running anyways if you have a HDD controller that needs it.

    It is a necessary file necessary file and it blocks windows from starting up when damaged.

    In addition this is a driver used to control the SATA disks, usually for raid systems but still used in normal single disk setups as well. It should NOT be removed.
  7. CloneXpert

    CloneXpert TS Rookie Topic Starter Posts: 23

    This sounds awful =[[[[... What would you recommend ?
  8. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Contact Asus. Seriously, you've updated the BIOS and when you go to update from their site for drivers, etc. you get problems. I'd tell them first thing your issues, the error codes and the fact you had your minidumps read and the numerous probable causes including the latest one, and what you have attempted to do to rectify.

    I think the latest is a chipset driver issue.
  9. CloneXpert

    CloneXpert TS Rookie Topic Starter Posts: 23

    Hi again,

    I'm still having the same problem... ASUS doesn't give a crap about my problem as they don't intend to write any answer...

    I found a program called WhoCrashed, and this is what the report says (attachment). It's almost certain that it's caused by buggy drivers, but I don't know from where to get new and working drivers.

    I hope you still have a little bit more of patience...

    Best regards,

    Attached Files:

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