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BSOD Help

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by jimtheman, Jul 20, 2008.

  1. woody1191 Newcomer, in training Posts: 638

    Thanks for pointing that out raybay totally slipped my mind about just taking it out, would have been the easiest way.

    I'm not quite sure about any other Testing Application to recommend, maybe raybay might have come across 1 that is good.
    Even though it doesn't sound very reliable and i can't make anything out from that .txt file you attached and the .dmp file is pretty much unreadable as shown below, it may still indicate something wrong it should have finished the test, the manufacturer wouldn't provide a bad test or unreliable test.

  2. jimtheman Newcomer, in training Posts: 20

    Well i guess i'll put off the HDD test until there is a decent one i can use.
  3. woody1191 Newcomer, in training Posts: 638

    I still feel the HDD is the problem now that the test you ran from IBM turned out errors maybe you could try running chkdsk.

    Supposedly you can use the Hitachi Drive Fitness Test, even though you don't have a Hitachi Drive maybe you could try that as well.
    But i don't think this will work because of the difference of the drives but still try it just out of interest to see if it will work.

    DFT - http://www.hitachigst.com/warranty/jsp/arma22h.jsp
  4. raybay TechSpot Evangelist Posts: 10,720   +6

    Hitachi will work fine. Seagate SeaTools will work fine. Chkdsk/? is a standard and necessary tool

    Every manufacturer but Toshiba has a test, and you can use the others on a Toshiba.

    But you do have something peculiar that deserves further examination.
  5. jimtheman Newcomer, in training Posts: 20

    I'm burning the test on to a disc right now. Guessing that i will have to reboot my computer i will do this tomorrow since it is late. If the HDD test passes with a quick scan that means my hard drive is fine right?
  6. woody1191 Newcomer, in training Posts: 638

    Probably best you do the full test. But yes the quick scan will do if it passes or fails.
     
  7. raybay TechSpot Evangelist Posts: 10,720   +6

    If it passes the quick test AND it gives you a S.M.A.R.T. "Healthy" report. The long test will give reports of bad sectors, but they are normally found during the formatting process, so Windows will not write or read from those sectors. The long test is very helpful when you are about to attempt a data recovery operation.
  8. jimtheman Newcomer, in training Posts: 20

    I just did the test today i ran a quick scan a few times and ran the advanced test about 4 times in the end the result was " Operation completed successfully pisposition code 0x00 "
  9. xxdanielxx Newcomer, in training Posts: 1,214


    hmm I see that first you tell me it wont work becuase of the brand but now you take my advice lol.

    0x00 mean it is working fine no problems
  10. woody1191 Newcomer, in training Posts: 638

    Yes i decided to take your advice after thinking about it, thinking why shouldn't it work its just like any other HDD test, so now with it having been run i can't doubt it won't work and it has proved the HDD is ok.
    Well thats learnt me something new now thanks :)

    I would now suggest that jimtheman should run Prime95 or Stress Prime for his CPU although it is the most unlikely part to be affected, still to rule another part out would help with RAM and now the HDD being ok by the looks of it.

    Prime95 - http://files.extremeoverclocking.com/file.php?f=103
    Stress Prime - http://sp2004.fre3.com/download.htm
  11. jimtheman Newcomer, in training Posts: 20

    I'm running prime 95 small FTT's for about 2 hours i'll upload a picture of it.

    [IMG]
  12. xxdanielxx Newcomer, in training Posts: 1,214

  13. jimtheman Newcomer, in training Posts: 20

    I want to be careful so is it safe and ok to open up the pc while the computer is running?

    P.S in the capblown picture i don't see the difference
  14. raybay TechSpot Evangelist Posts: 10,720   +6

    Yes, it is do-able, but there is always the risk of a cat sticking her head in, or dropping something in that damages a part... you can open it, unless the board has a safety switch, but I wouldn't leave it off and plugged in.
  15. jimtheman Newcomer, in training Posts: 20

    I looked at my motherboard and i didn't see any bulging or leaking capacitors. So now what am i supposed to do?
  16. xxdanielxx Newcomer, in training Posts: 1,214

    P.S in the capblown picture i don't see the difference

    look at the tip on goess like this _ the other goes like this ^
  17. woody1191 Newcomer, in training Posts: 638

    The only hardware yet to be tested is the Motherboard, Graphics Card and PSU. It looking less and less likely that it is Hardware, Software is still a known cause in the 0x7F error you mentioned in your OP.
    The system would just shut down or restart wouldn't it if the PSU or Motherboard was at fault. I'm thinking the PSU maybe out of the problem because he wouldn't even see the BSOD if it was the PSU, power would be cut and the system wouldn't get chance to show the screen would it

    Did you remove all Adobe Software including the folders like i suggested at the start?
    Have you had any more BSOD's?
    And if so post the errors or MiniDumps on here and any other MiniDumps you may have.
  18. jimtheman Newcomer, in training Posts: 20

    Okay i looked at it from different angles and didn't see anything bulge up.

    *Edit: i went idle to see what kind of stop messages i got i only observed for a few minutes and i got 4 of them " No more irp stack locations 0x00000035 (0x00000000, missing, 0x00000008, 0xC0000000" " Bad pool header 0x00000019 (0x00000000, missing, 0x00000006 0xC0000000) " Bogus Driver 0x00000099 (0x00000000, missing, 0x00000008, 0xC0000000) " Panic Stack Switch 0x0000002B (0x00000000, missing, 0x00000008, 0xC0000000)"

    the missing part is because it was different every time and i didn't have enough time to get it down since it kept restarting.
  19. woody1191 Newcomer, in training Posts: 638

    Never seen three of those errors, but heres some descriptions.

    0x35 - In theory, this is a driver or other software issue, which encounters a stack problem. In practice, it has historically pointed to a driver problem and also occurs when RAM itself is flawed.

    0x19 - A pool header issue is a problem with Windows memory allocation. Device driver issues are probably the most common, but this can have diverse causes including bad sectors or other disk write issues, and problems with some routers.

    The other 2 are hard to find the 0x99 error is "Invalid Region Or Segment" which i believe would mean the HDD simply the same as the 0x19 error. And 0x2B seems to be a Kernel mode driver problem.

    All errors you listed are associated with Driver Problems.
    Did you get any MiniDumps or happen to catch which driver was cited as the probable cause if any?

    Here are the links for the info, i got those Microsoft Links but they don't look much help really. But it seems RAM, HDD and the OS + Software installed seem to be the problem. I think this is looking to be the HDD and whats on it.
    0x99 Microsoft Article - http://msdn.microsoft.com/en-gb/library/ms795718.aspx
    0x2B Microsoft Article - http://msdn.microsoft.com/en-us/library/ms818941.aspx
    Other 2 Descriptions - http://aumha.org/a/stop.htm

    I would suggest you back-up all important data onto CD's, a external HDD or Memory stick and try reformatting and installing the OS clean and don't install any other software, see if it runs ok if it doesn't then you may need a new HDD.
  20. jimtheman Newcomer, in training Posts: 20

    So you want me to boot up my windows xp pro service pack 2 cd and install it so it will be all new again? Don't really know about reformatting and stuff since i really never had troubles with my pc. I don't what about minidumps but i only have 1 drive and the total capacity of it is 20 GB