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BSOD + many other problems :(

By elementofice
May 5, 2007
  1. Route44

    Route44 TechSpot Ambassador Posts: 12,166   +37

    Okay, all nine record the same thing (which in my mind is a good thing because it is consistent):

    KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x8E Memory_Corruption_Large plus Code_Corruption

    It also singled out every time avgas.exe which is the main executible for AVG anti-spyware. This program is required to run on start-up so that it will work.

    Reading on this it seems that other anti-spyware programs can conflict with AVG. Ones particularly cited are Spysweeper, Lavasoft's Ad-aware, and Spybot.

    Since the Minidumps cite code corruption I suggest disabling AVG and see if the BSOD issues disappear. Let us know.
     
  2. elementofice

    elementofice TS Rookie Topic Starter Posts: 49

    same problem.. i uninstalled avg antispyware and BSOD in 5 mins
     
  3. Route44

    Route44 TechSpot Ambassador Posts: 12,166   +37

    0x7E error specifically pointing ialmkchw.sys which is a driver for the Intel Graphics chipset for XP and Intel's Graphics Accelerator. I would suggest updating your chipset drivers and see if it stops the BSODs. Faulty chipset drivers can cause havoc too and if AVG was attempting to load as the chipset driver loaded I could see conflict arising.
     
  4. elementofice

    elementofice TS Rookie Topic Starter Posts: 49

    So how do I go about updating my chipset drivers?
     
  5. Route44

    Route44 TechSpot Ambassador Posts: 12,166   +37

    The best way is to go to your motherboard manufacture. They should have both your BIOS and chipset driver updates. If you have never updated either then I strongly suggest asking how as reading up online.

    Do you know what motherboard and model you have?
     
  6. elementofice

    elementofice TS Rookie Topic Starter Posts: 49

  7. elementofice

    elementofice TS Rookie Topic Starter Posts: 49

    Nvm that site, I already dl'ed that driver update and installed it but nothings changed..
     
  8. Route44

    Route44 TechSpot Ambassador Posts: 12,166   +37

    I looked up your computer specs and I am wondering if one of your integrated video, audio, or network controllers aren't faulty. Unless you have a slot where you can put an additional video, audio, or network card while disabling the integrated one in your BIOS, there isn't much you can do.

    Have you run your anti-virus program or malware programs to see if your are infected? Also, post your latest dumps.
     
  9. elementofice

    elementofice TS Rookie Topic Starter Posts: 49

    I'm pretty sure it's not spyware/malware infected since before I tried fixing the BSODs I went through that preliminary spyware/malware/virus removal by following all the steps and my HJT log was clean, so yea. So what can you suggest I do? Should I just bring it to the manufacturer and ask them to fix it?
     
  10. Route44

    Route44 TechSpot Ambassador Posts: 12,166   +37

    Here is what is hair pulling:

    1. MemTest and you get errors almost immediately; so you change the RAM and... more BSODs. I'd try MemTest again

    2. AVG is shown to be a problem but when you disable it and still BSODs. I wonder what would happen if you completely uninstalled AVG? Do you have another anti-virus/antimalware program loaded?

    3. Your graphics drivers show up as issues in your dumps but they have been upgraded; same with BIOS and chipset drivers.

    I wonder if it is your power supply? If the PSU isn't delivering all kinds of issues can happen. other than the RAM have you done any major changes to your PC either software or hardware wise? You may have have Dell chack it out.
     
  11. elementofice

    elementofice TS Rookie Topic Starter Posts: 49

    1. Forgot to mention about Memtest. After I changed the RAM and ran Memtest, it ran for 13 hours and had no errors.

    2. Yes I uninstalled AVG antiSPYWARE but there is still AVG 7.5 Free which is my antivirus software. There is also a Spybot S&D and a Adaware SE but that doesnt load on startup, only when I click on it. I dont think there are any other ones.

    3. Yes I updated my chipset driver with that site in a few posts above.

    I'm not exactly sure about my power supply since I havent tampered with it to my knowledge. There is nothing software or hardware that has changed recently. I only removed the lid to clean out the debris and dust but I doubt that I may have loosened some hardware or another somehow by doing that.
     
     
  12. Route44

    Route44 TechSpot Ambassador Posts: 12,166   +37

    Power supplies have been to known to either fail to supply the needed voltage and a faulty psu can cause all kinds of problems.

    I suggest disabling AVG 7.5 Free and see what happens.
     
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