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BSOD on newly built system

By mocha24
Dec 10, 2011
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  1. Hello, i'm hoping someone can help me with this mess. Back in May I built a new PC, here's the specs

    Motherboard: Asus M4A87TD-USB3 AMD3
    Graphic Card: Sapphire HD5670 1g DDR3
    Ram: 2x Corsair 2G 1333Mhz DDR3 VS2GB1333D3
    Processor: AMD Phenom II AM3 955 Black Edition (3.2Ghz)
    PSU: Gigabyte Superb Power Supply 550W

    When I first built it worked for a few days, then I started receiving the BSOD, saying IRQL not less or equal, eventually, it would brick up at the Win 7 logo and never fully load Windows, after formatting it would not even install Win 7, or Vista, so I took the HDD back to the tech store and replaced it thinking it was the culprit, it still did the same thing.

    Next I brought it back and had it tested, they said there was a problem with the motherboard and sent it out to be replaced, after waiting for a month I finally got it back and it worked for less then 2 days, 3 boots in total, and it again continued to do the same thing, not loading into windows or being able to re install windows. I took it back to the store once again, they said it was the motherboard, sent it out, replaced it again. Now I have been using it for a little over 3 weeks and it is starting to crash giving me BSOD messages. I'm at a loss on what to do, I do not understand what is going on, the tech store said they tested everything, the Ram, GPU, HDD, I hope it doesnt get to the point where I cannot boot in again so i'm wondering if anyone here has any ideas? Here is a few of the BSOD log errors:



    Dump File : 121011-16801-01.dmp
    Crash Time : 10/12/2011 11:03:41 AM
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff800`02a83b65
    Parameter 3 : fffff880`093c9db0
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7cc40
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\121011-16801-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 275,536
    ==================================================

    Dump File : 121011-20545-01.dmp
    Crash Time : 10/12/2011 10:58:32 AM
    Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x0000001e
    Parameter 1 : 00000000`00000000
    Parameter 2 : 00000000`00000000
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : tcpip.sys
    Caused By Address : tcpip.sys+157cc0
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc10
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\121011-20545-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 275,536
    ==================================================

    mp File : 121011-18860-01.dmp
    Crash Time : 10/12/2011 10:47:46 AM
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff800`02d76ed1
    Parameter 3 : fffff880`08fab160
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7cc40
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\121011-18860-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 275,536
    ==================================================

    ump File : 120911-18657-01.dmp
    Crash Time : 9/12/2011 12:42:27 AM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x000000d1
    Parameter 1 : ffffe480`1f449f18
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000000
    Parameter 4 : fffff880`00f8a01c
    Caused By Driver : volmgr.sys
    Caused By Address : volmgr.sys+101c
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\120911-18657-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 275,536

    And the most Recent:

    Dump File : 121011-19110-01.dmp
    Crash Time : 10/12/2011 9:08:46 PM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x000000d1
    Parameter 1 : 00000000`00000000
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000008
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7cc40
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\121011-19110-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 275,648
    ==================================================

    ump File : 121011-17097-01.dmp
    Crash Time : 10/12/2011 7:57:22 PM
    Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000007e
    Parameter 1 : ffffffff`c0000005
    Parameter 2 : fffff880`01006a86
    Parameter 3 : fffff880`061b7798
    Parameter 4 : fffff880`061b6ff0
    Caused By Driver : dxgmms1.sys
    Caused By Address : dxgmms1.sys+39e65
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : atikmpag.sys+6a86
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\121011-17097-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 275,536
    ==================================================

    ==================================================
    Dump File : 121011-17394-01.dmp
    Crash Time : 10/12/2011 7:48:35 PM
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff800`02da2852
    Parameter 3 : fffff880`08ba3a80
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7cc40
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\121011-17394-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 275,536
    ==================================================

    Any help would be GREATLY appreciated, thanks in advance!
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,222   +231

    I would change your power supply before you do anything else at this point. 2 bad motherboards, possibly 3... power supply
     
  3. mocha24

    mocha24 TS Rookie Topic Starter

    Yeah, that's what I was thinking. Only thing that bugs me is the tech store "insisted" the power supply was ok but, what else could it be? guess i'll fork some cash over for a PSU and hope that's it. :(
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,222   +231

    It is your cheapest option, otherwise take it back to the tech store and have then FIX IT once and for all!
     
  5. slick12ick

    slick12ick TS Rookie

    need help

    i have some of the same problems too, 0X0000001E i get that too, and ive tried many things i also have the mini dump files if that can help solve my issue too.
    i also cant up load anythin cause im new so idk what else to do
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,222   +231

    slick12ick, start your own thread and supply your computers specs and a bit more info
     

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