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BSOD on sleep/hibernate (Win 7 Pro x64)

By WindDrifter
Nov 27, 2011
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  1. Hi All,

    I saw some other posts where people were able to help identify the driver causing problems with BSOD messages.

    I thought I would post my logs and see if anyone could help.

    Spec:
    ********************************
    OS Name
    Microsoft Windows 7 Professional

    Version
    6.1.7601 Service Pack 1 Build 7601

    System Manufacturer
    Dell Inc.

    System Model
    XPS L501X

    System Type
    x64-based PC

    Processor
    Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz, 1734 Mhz, 4 Core(s), 8 Logical Processor(s)

    BIOS Version/Date
    Dell Inc. A07, 29/03/2011

    SMBIOS Version
    2.6

    Hardware Abstraction Layer
    Version = "6.1.7601.17514"

    Installed Physical Memory (RAM) 8.00 GB
    Total Physical Memory 7.93 GB
    Available Physical Memory 4.20 GB
    Total Virtual Memory 15.9 GB
    Available Virtual Memory 11.3 GB
    Page File Space 7.93 GB
    Page File C:\pagefile.sys

    ********************************

    Many thanks!
    WD
     

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 12,166   +37

    Your issue is with the driver NETw5s64.sys which is an Intel Wireless WiFi Link Adapter.

    Go to Dell's website, find you exact model and update the latest wireless/network/NIC drivers for your system that they offer.
     
  3. WindDrifter

    WindDrifter TS Rookie Topic Starter

    Hi thanks for that but I think that driver only caused the last crash. (NETw5s64.sys) I saw that on BlueScreenView.

    The ones I am concerned about are all the previous ones that only show: (ntoskrnl.exe+eacd2)

    Can you see what are causing those?

    I just updated the Wifi to the latest and I am assuming thats what caused the last one but this has been happening for ages.

    Cheers,
    H
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,166   +37

    That driver was cited in all the minidumps. ntoskrnl.exe is a core Windows OS driver. The thing with OS drivers is that they are usually not the cause. They more so point out that there is a problem rather than pointing to where the problem lies.

    Have you previously gone to Dell's website and updated your wireless drivers?
     


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