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BSOD ***STOP: 0x0000000A - dump analysis requested please

By djc2005
Nov 3, 2008
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  1. Hi-

    I am working on a clients laptop:

    Sony Vaio a130p
    WinXP Pro SP2
    512MB RAM

    Computer is getting 0x0A BSODs rather frequently. I ran a full memory and disk test, this passed. I think possibly this is due to a driver, could someone please look at these dumps and tell me what file possibly is the culprit.

    Thanks so much in advance, very much appreciated.

    Best Regards,

    Dave
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Have you actually confirmed all drivers are updated for your Sony Vaio a130p ?
    You should do this before anything else.
    Once all your drivers are confirmed up to date (from Sony Support download page)

    Then re-confirm if you have any further Minidumps
    Note: I have not looked at the present Minidumps attached, for the above reasons
  3. djc2005

    djc2005 TS Rookie Topic Starter Posts: 17

    I have updated the drivers (wireless and video) from the sony website, after the customer dropped off the laptop, but the issue is that the problem is not easily reproducible. Without having a known stimulus that can make the problem happen, it is not certain the driver update is the resolution. So I do not have confidence that the problem will not resurface when I return the laptop to the client. If you could look at the minidump(s) and give me root cause, then this would be of tremendous help.

    Thanks so much for your assistance, much appreciated.
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  5. djc2005

    djc2005 TS Rookie Topic Starter Posts: 17

    Thank you very very much. I really appreciate your help.

    Very Best Regards,

    Dave
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