BSODs on 7 Ultimate 32-bit, Error 0x8e and 0x50

By xsilentx
Oct 5, 2010
Post New Reply
  1. My friend just reinstalled windows 7 on his laptop, a Compaq Presario CQ42 - 269TX because the clock keeps changing. He just bought the laptop about 5 months ago. The problem still persists after the reinstallation but the problem suddenly goes away. Now he keeps getting errors 0x8e and 0x50. It usually happens after exiting a game. I've ran memtest and the ram passed the test.

    Here's the log from BlueScreenView:

    ==================================================
    Dump File : 100410-15771-01.dmp
    Crash Time : 4/10/2010 12:28:50 AM
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0x82cd0f21
    Parameter 3 : 0x85743a94
    Parameter 4 : 0x00000000
    Caused By Driver : cdd.dll
    Caused By Address : cdd.dll+72c9
    File Description : Canonical Display Driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\Minidump\100410-15771-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 100210-17175-01.dmp
    Crash Time : 2/10/2010 8:39:02 PM
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : 0xfdf665dc
    Parameter 2 : 0x00000000
    Parameter 3 : 0x95f8b768
    Parameter 4 : 0x00000000
    Caused By Driver : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+85903
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\Minidump\100210-17175-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 100210-14991-01.dmp
    Crash Time : 2/10/2010 7:18:12 PM
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0x82cc6f21
    Parameter 3 : 0x922f9a94
    Parameter 4 : 0x00000000
    Caused By Driver : cdd.dll
    Caused By Address : cdd.dll+72c9
    File Description : Canonical Display Driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\Minidump\100210-14991-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 100110-16770-01.dmp
    Crash Time : 1/10/2010 4:43:33 AM
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : 0xfd57f5dc
    Parameter 2 : 0x00000000
    Parameter 3 : 0x9482b768
    Parameter 4 : 0x00000000
    Caused By Driver : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+85903
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\Minidump\100110-16770-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 093010-17862-01.dmp
    Crash Time : 30/9/2010 2:57:01 AM
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : 0xffb895dc
    Parameter 2 : 0x00000000
    Parameter 3 : 0x94b1b768
    Parameter 4 : 0x00000000
    Caused By Driver : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+858e3
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\Minidump\093010-17862-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 092810-13104-01.dmp
    Crash Time : 28/9/2010 10:53:47 PM
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0x94f8bd01
    Parameter 3 : 0x96b97b98
    Parameter 4 : 0x00000000
    Caused By Driver : win32k.sys
    Caused By Address : win32k.sys+bbd01
    File Description : Multi-User Win32 Driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\Minidump\092810-13104-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    ==================================================

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Five of your most recent dumps were read and all cite the same Windows OS driver cdd.dll as the culprit. Usually OS drivers are too general to be of much diagnostic help. They more point out that there is a problem rather than specifying what the problem is.

    However, there is quite a bit on the 'net concerning this driver and 7. The CDD.DLL is part of the Canonical Display Driver in Windows. Have you installed any kind of new patches for games or any kind of legacy program or game?

    How long did you run memtest? What was his reason for reinstalling 7? There is a chance that the reinstallation was not a clean one. Perhaps a Windows Repair is due.

    Do a harddrive diagnosis.
  3. xsilentx

    xsilentx Newcomer, in training Topic Starter

    the reason he reinstalled his windows is because the clock keeps changing. he said it was annoying and he thought that reinstalling would solve the problem. i ran memtest for 7 passes and it said passed. so i think i'll run memtest again tonight. then do a harddrive diagnosis. then, i'll do a windows repair. btw, the hdd partitions are dynamic, just in case it's related to the problem. thanks for the reply. i'll report back after doing all the above.

    Update: i ran memtest again and did a hdd diagnosis. passed everything. did a windows repair (sfc /scannow). updated the bios too. i'll return the laptop to him and see whether there's more BSOD. thanks for ur help Route44.


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